Unified Communications Market- Global Industry Analysis and forecast (2023-2029)


Global Unified Communications Market is expected to grow at a CAGR of 13.82% during the forecast period. Global Unified Communications Market is expected to reach US$ 121.04 Bn. by 2029.

Global Unified Communications Market Dynamics:

Unified communications provide several benefits to enterprises operating in different industry verticals by offering real-time unified access to interaction through Integration of Artificial Intelligence (AI) with UC solutions has greatly supported organizations in realizing their digital transformation goal. Unified communication service providers have presented advanced products and solutions to support ease of access and high level of interoperability to achieve high productivity and informed decision making through collective efforts.

The global unified communications market is driven by penetration of internet of things, and proliferation of smart phones and BYOD trend. However, initial capital outlay and implementation issues are hampering the market growth at the global level. Increase in demand from developing countries and increased market for cloud based solutions are likely to create lucrative opportunities in the global unified communications market. This is evidence, as the revenue from cloud based solutions are estimated to reach approximately US$ xx million by 2029. Concerns regarding data security, interoperability issues with existing assets, limited in-house capabilities to execute and manage the roll-out, which are the key challenges for the unified communications market in the upcoming period.Unified Communications MarketTo know about the Research Methodology :- Request Free Sample Report

Global Unified Communications Market Segment Analysis:

Based on the application, IP Telephony is expected to hold a major share of xx% in the unified communications market over the upcoming period, owing to the extensive usage of IP telephony applications for enabling real-time enterprise communication with internal as well as external stakeholders around the enterprises. Within the telephony market, IP phones will secure a significant share over the timeline as they serve as multimedia endpoints to bring capabilities such as voice into data and video applications.

The conferencing platforms are anticipated to grow at the CAGR over 12% during the forecast period. Conferencing solutions in enterprise communication functions are offers several major benefits such as employee satisfaction, better business relationships, enhanced communication, and improved competitive advantage. The solutions also allow faster problem-solving and increased innovation among employees.

Global Unified Communications Market Regional Insights:

Geographically, the unified communications market is segmented into North America, Europe, Asia Pacific, Latin America, and Middle East & Africa. North America was accounted for US$ xx Mn in 2022 for market and is estimated to reach US$ Mn end of 2026, with a CAGR of xx%. Owing to the availability of innovative communication and IT infrastructure in the region, especially in the U.S. unified communications market. An increase in demand for connected interfaces, growth associated with cloud technology, and penetration of bring your own devices (BYOD) in the developed countries are driving the market growth in North America.

Asia Pacific is projected to be the fastest-growing region in the near future. The region is expected to hold the xx% of market share in the upcoming period thanks to increasing emphasis on simplification and lowering the cost of communication infrastructure in the region. Moreover, an increasing trend in the accessibility of low-cost smartphones are being observed in countries such as India and China due to the entering of new manufacturers in the market, which is projected to facilitate the adoption of UC solutions in the region in the upcoming period.

A report covers the recent development in market for the market e.g., Recently, Yamaha Unified Communication declared a new partner program. The channel partner program was available to the official Yamaha Unified Communication partners in North America, Europe, the Middle East, Africa, and Asia.

For instance, in March 2018, Plantronics make a definitive agreement to acquire Polycom in a cash and stock transaction for US$ xx Bn enterprise value. The acquisition was intended at accelerating Plantronics’ vision of providing advanced UCC capabilities to its customers.

The objective of the report is to present a comprehensive analysis of global Unified Communications market including all the stakeholders of the industry. The past and current status of the industry with forecasted market size and trends are presented in the report with the analysis of complicated data in simple language. The report covers all aspects of the industry with a dedicated study of key players that includes market leaders, followers and new entrants by region. PORTER, SVOR, PESTEL analysis with the potential impact of micro-economic factors by region on the market are presented in the report.

External as well as internal factors that are supposed to affect the business positively or negatively have been analyzed, which will give a clear futuristic view of the industry to the decision-makers. The report also helps in understanding global market dynamics, structure by analyzing the market segments and project the global  market size. Clear representation of competitive analysis of key players By Type, Price, Financial position, Product portfolio, Growth strategies, and regional presence in the global Unified Communications market make the report investor’s guide.

Global Unified Communications Market Scope: Inquire before buying






Global Unified Communications Market




Report Coverage
Details




Base Year:
2022
Forecast Period:
2023-2029




Historical Data:
2018 to 2022
Market Size in 2022:
US $ 48.91 Bn.




Forecast Period 2023 to 2029 CAGR:
13.82%
Market Size in 2029:
US $ 121.04 Bn.




 Segments Covered:
by Product
Hosted
On-premise




by Organization Size
SMEs
Large Enterprises




by Application
Audio & Video Conferencing
IP Telephony
Conferencing
Mobility
Instant and Unified Messaging
IM and Presence
Contact Centre




by End-User
Energy and Utilities
IT and Telecom
Retail
Healthcare
Manufacturing
BFSI
Public Sector
Aerospace and Defense
Others






Global Unified Communications Market, by Region:

North America (United States, Canada and Mexico)
Europe (UK, France, Germany, Italy, Spain, Sweden, Austria and Rest of Europe)
Asia Pacific (China, South Korea, Japan, India, Australia, Indonesia, Malaysia, Vietnam, Taiwan, Bangladesh, Pakistan and Rest of APAC)
Middle East and Africa (South Africa, GCC, Egypt, Nigeria and Rest of ME&A)
South America (Brazil, Argentina Rest of South America)

Key Players:

1. Aastra
2. Alcatel-Lucent
3. At&T
4. Cisco Systems, Inc.
5. Connect solutions
6. Hewlett-Packard
7. IBM Corporation
8. Microsoft
9. Siemens Enterprise Communications
10.Verizon Communications
11.NEC Corporation
12.Avaya
13.Mitel
14.Huawei
15.Unify
16.Google
17.Nextiva
18.Genesys
19.Star2Star
20.Vonage.
21.RingCentral
22.8x8
23.Fuze, Inc.
24.DialPad
25.Intrado Corporation

Frequently Asked Questions:

1. Which region has the largest share in Global Unified Communications Market?
Ans: North America region held the highest share in 2022.

2. What is the growth rate of Global Unified Communications Market?
Ans: The Global Market is growing at a CAGR of 13.82% during forecasting period 2023-2029.

3. What is scope of the Global Unified Communications market report?
Ans: Global Market report helps with the PESTEL, PORTER, COVID-19 Impact analysis, Recommendations for Investors & Leaders, and market estimation of the forecast period.

4. Who are the key players in Global Unified Communications market?
Ans: The important key players in the GlobalMarket are – Aastra, Alcatel-Lucent, At&T, Cisco Systems, Inc., Connect solutions, Hewlett-Packard, IBM Corporation, Microsoft, Siemens Enterprise Communications, Verizon Communications, NEC Corporation, Avaya, Mitel, Huawei, Unify, Google, Nextiva, Genesys, Star2Star, Vonage., and RingCentral

5. What is the study period of this market?
Ans: The Global Unified Communications Market is studied from 2022 to 2029. 




Global Unified Communications Market

1. Preface
1.1. Report Scope and Market Segmentation
1.2. Research Highlights
1.3. Research Objectives

2. Assumptions and Research Methodology
2.1. Report Assumptions
2.2. Abbreviations
2.3. Research Methodology
2.3.1. Secondary Research
2.3.1.1. Secondary data
2.3.1.2. Secondary Sources
2.3.2. Primary Research
2.3.2.1. Data from Primary Sources
2.3.2.2. Breakdown of Primary Sources

3. Executive Summary: Global Unified Communications Market Size, by Market Value (US$ Bn)
4. Market Overview
4.1. Introduction
4.2. Market Indicator
4.2.1. Drivers
4.2.2. Restraints
4.2.3. Opportunities
4.2.4. Challenges
4.3. Porter’s Analysis
4.4. Value Chain Analysis
4.5. Market Risk Analysis
4.6. SWOT Analysis
4.7. Industry Trends and Emerging Technologies

5. Supply Side and Demand Side Indicators
6. Global Unified Communications Market Analysis and Forecast
6.1. Global Unified Communications Market Size & Y-o-Y Growth Analysis
6.1.1. North America
6.1.2. Europe
6.1.3. Asia Pacific
6.1.4. Middle East & Africa
6.1.5. South America

7. Global Unified Communications Market Analysis and Forecast, by Product
7.1. Introduction and Definition
7.2. Key Findings
7.3. Global Unified Communications Market Value Share Analysis, by Product
7.4. Global Unified Communications Market Size (US$ Bn) Forecast, by Product
7.5. Global Unified Communications Market Analysis, by Product
7.6. Global Unified Communications Market Attractiveness Analysis, by Product

8. Global Unified Communications Market Analysis and Forecast, by Organization Size
8.1. Introduction and Definition
8.2. Key Findings
8.3. Global Unified Communications Market Value Share Analysis, by Organization Size
8.4. Global Unified Communications Market Size (US$ Bn) Forecast, by Organization Size
8.5. Global Unified Communications Market Analysis, by Organization Size
8.6. Global Unified Communications Market Attractiveness Analysis, by Organization Size

9. Global Unified Communications Market Analysis and Forecast, by End Users
9.1. Introduction and Definition
9.2. Key Findings
9.3. Global Unified Communications Market Value Share Analysis, by End Users
9.4. Global Unified Communications Market Size (US$ Bn) Forecast, by End Users
9.5. Global Unified Communications Market Analysis, by End Users
9.6. Global Unified Communications Market Attractiveness Analysis, by End Users

10. Global Unified Communications Market Analysis and Forecast, by Application
10.1. Introduction and Definition
10.2. Key Findings
10.3. Global Unified Communications Market Value Share Analysis, by Application
10.4. Global Unified Communications Market Size (US$ Bn) Forecast, by Application
10.5. Global Unified Communications Market Analysis, by Application
10.6. Global Unified Communications Market Attractiveness Analysis, by Application

11. Global Unified Communications Market Analysis, by Region
11.1. Global Unified Communications Market Value Share Analysis, by Region
11.2. Global Unified Communications Market Size (US$ Bn) Forecast, by Region
11.3. Global Unified Communications Market Attractiveness Analysis, by Region

12. North America Unified Communications Market Analysis
12.1. Key Findings
12.2. North America Unified Communications Market Overview
12.3. North America Unified Communications Market Value Share Analysis, by Product
12.4. North America Unified Communications Market Forecast, by Product
12.4.1. Hosted
12.4.2. On-premise
12.5. North America Unified Communications Market Value Share Analysis, by Organization Size
12.6. North America Unified Communications Market Forecast, by Organization Size
12.6.1. SMEs
12.6.2. Large Enterprises
12.7. North America Unified Communications Market Value Share Analysis, by End Users
12.8. North America Unified Communications Market Forecast, by End Users
12.8.1. Energy and Utilities
12.8.2. IT and Telecom
12.8.3. Retail
12.8.4. Healthcare
12.8.5. Manufacturing
12.8.6. BFSI
12.8.7. Public Sector
12.8.8. Aerospace and Defense
12.8.9. Others
12.9. North America Unified Communications Market Value Share Analysis, by Application
12.10. North America Unified Communications Market Forecast, by Application
12.10.1. Audio & Video Conferencing
12.10.2. IP Telephony
12.10.3. Conferencing
12.10.4. Mobility
12.10.5. Instant and Unified Messaging
12.10.6. IM and Presence
12.10.7. Contact Centre
12.11. North America Unified Communications Market Value Share Analysis, by Country
12.12. North America Unified Communications Market Forecast, by Country
12.12.1. U.S.
12.12.2. Canada
12.13. North America Unified Communications Market Analysis, by Country
12.14. U.S. Unified Communications Market Forecast, by Product
12.14.1. Hosted
12.14.2. On-premise
12.15. U.S. Unified Communications Market Forecast, by Organization Size
12.15.1. SMEs
12.15.2. Large Enterprises
12.16. U.S. Unified Communications Market Forecast, by End Users
12.16.1. Energy and Utilities
12.16.2. IT and Telecom
12.16.3. Retail
12.16.4. Healthcare
12.16.5. Manufacturing
12.16.6. BFSI
12.16.7. Public Sector
12.16.8. Aerospace and Defense
12.16.9. Others
12.17. U.S. Unified Communications Market Forecast, by Application
12.17.1. Audio & Video Conferencing
12.17.2. IP Telephony
12.17.3. Conferencing
12.17.4. Mobility
12.17.5. Instant and Unified Messaging
12.17.6. IM and Presence
12.17.7. Contact Centre
12.18. Canada Unified Communications Market Forecast, by Product
12.18.1. Hosted
12.18.2. On-premise
12.19. Canada Unified Communications Market Forecast, by Organization Size
12.19.1. SMEs
12.19.2. Large Enterprises
12.20. Canada Unified Communications Market Forecast, by End Users
12.20.1. Energy and Utilities
12.20.2. IT and Telecom
12.20.3. Retail
12.20.4. Healthcare
12.20.5. Manufacturing
12.20.6. BFSI
12.20.7. Public Sector
12.20.8. Aerospace and Defense
12.20.9. Others
12.21. Canada Unified Communications Market Forecast, by Application
12.21.1. Audio & Video Conferencing
12.21.2. IP Telephony
12.21.3. Conferencing
12.21.4. Mobility
12.21.5. Instant and Unified Messaging
12.21.6. IM and Presence
12.21.7. Contact Centre
12.22. North America Unified Communications Market Attractiveness Analysis
12.22.1. By Product
12.22.2. By Organization Size
12.22.3. By End Users
12.22.4. By Application
12.23. PEST Analysis
12.24. Key Trends
12.25. Key Developments

13. Europe Unified Communications Market Analysis
13.1. Key Findings
13.2. Europe Unified Communications Market Overview
13.3. Europe Unified Communications Market Value Share Analysis, by Product
13.4. Europe Unified Communications Market Forecast, by Product
13.4.1. Hosted
13.4.2. On-premise
13.5. Europe Unified Communications Market Value Share Analysis, by Organization Size
13.6. Europe Unified Communications Market Forecast, by Organization Size
13.6.1. SMEs
13.6.2. Large Enterprises
13.7. Europe Unified Communications Market Value Share Analysis, by End Users
13.8. Europe Unified Communications Market Forecast, by End Users
13.8.1. Energy and Utilities
13.8.2. IT and Telecom
13.8.3. Retail
13.8.4. Healthcare
13.8.5. Manufacturing
13.8.6. BFSI
13.8.7. Public Sector
13.8.8. Aerospace and Defense
13.8.9. Others
13.9. Europe Unified Communications Market Value Share Analysis, by Application
13.10. Europe Unified Communications Market Forecast, by Application
13.10.1. Audio & Video Conferencing
13.10.2. IP Telephony
13.10.3. Conferencing
13.10.4. Mobility
13.10.5. Instant and Unified Messaging
13.10.6. IM and Presence
13.10.7. Contact Centre
13.11. Europe Unified Communications Market Value Share Analysis, by Country
13.12. Europe Unified Communications Market Forecast, by Country
13.12.1. Germany
13.12.2. U.K.
13.12.3. France
13.12.4. Italy
13.12.5. Spain
13.12.6. Rest of Europe
13.13. Europe Unified Communications Market Analysis, by Country
13.14. Germany Unified Communications Market Forecast, by Product
13.14.1. Hosted
13.14.2. On-premise
13.15. Germany Unified Communications Market Forecast, by Organization Size
13.15.1. SMEs
13.15.2. Large Enterprises
13.16. Germany Unified Communications Market Forecast, by End Users
13.16.1. Energy and Utilities
13.16.2. IT and Telecom
13.16.3. Retail
13.16.4. Healthcare
13.16.5. Manufacturing
13.16.6. BFSI
13.16.7. Public Sector
13.16.8. Aerospace and Defense
13.16.9. Others
13.17. Germany Unified Communications Market Forecast, by Application
13.17.1. Audio & Video Conferencing
13.17.2. IP Telephony
13.17.3. Conferencing
13.17.4. Mobility
13.17.5. Instant and Unified Messaging
13.17.6. IM and Presence
13.17.7. Contact Centre
13.18. U.K. Unified Communications Market Forecast, by Product
13.18.1. Hosted
13.18.2. On-premise
13.19. U.K. Unified Communications Market Forecast, by Organization Size
13.19.1. SMEs
13.19.2. Large Enterprises
13.20. U.K. Unified Communications Market Forecast, by End Users
13.20.1. Energy and Utilities
13.20.2. IT and Telecom
13.20.3. Retail
13.20.4. Healthcare
13.20.5. Manufacturing
13.20.6. BFSI
13.20.7. Public Sector
13.20.8. Aerospace and Defense
13.20.9. Others
13.21. U.K. Unified Communications Market Forecast, by Application
13.21.1. Audio & Video Conferencing
13.21.2. IP Telephony
13.21.3. Conferencing
13.21.4. Mobility
13.21.5. Instant and Unified Messaging
13.21.6. IM and Presence
13.21.7. Contact Centre
13.22. France Unified Communications Market Forecast, by Product
13.22.1. Hosted
13.22.2. On-premise
13.23. France Unified Communications Market Forecast, by Organization Size
13.23.1. SMEs
13.23.2. Large Enterprises
13.24. France Unified Communications Market Forecast, by End Users
13.24.1. Energy and Utilities
13.24.2. IT and Telecom
13.24.3. Retail
13.24.4. Healthcare
13.24.5. Manufacturing
13.24.6. BFSI
13.24.7. Public Sector
13.24.8. Aerospace and Defense
13.24.9. Others
13.25. France Unified Communications Market Forecast, by Application
13.25.1. Audio & Video Conferencing
13.25.2. IP Telephony
13.25.3. Conferencing
13.25.4. Mobility
13.25.5. Instant and Unified Messaging
13.25.6. IM and Presence
13.25.7. Contact Centre
13.26. Italy Unified Communications Market Forecast, by Product
13.26.1. Hosted
13.26.2. On-premise
13.27. Italy Unified Communications Market Forecast, by Organization Size
13.27.1. SMEs
13.27.2. Large Enterprises
13.28. Italy Unified Communications Market Forecast, by End Users
13.28.1. Energy and Utilities
13.28.2. IT and Telecom
13.28.3. Retail
13.28.4. Healthcare
13.28.5. Manufacturing
13.28.6. BFSI
13.28.7. Public Sector
13.28.8. Aerospace and Defense
13.28.9. Others
13.29. Italy Unified Communications Market Forecast, by Application
13.29.1. Audio & Video Conferencing
13.29.2. IP Telephony
13.29.3. Conferencing
13.29.4. Mobility
13.29.5. Instant and Unified Messaging
13.29.6. IM and Presence
13.29.7. Contact Centre
13.30. Spain Unified Communications Market Forecast, by Product
13.30.1. Hosted
13.30.2. On-premise
13.31. Spain Unified Communications Market Forecast, by Organization Size
13.31.1. SMEs
13.31.2. Large Enterprises
13.32. Spain Unified Communications Market Forecast, by End Users
13.32.1. Energy and Utilities
13.32.2. IT and Telecom
13.32.3. Retail
13.32.4. Healthcare
13.32.5. Manufacturing
13.32.6. BFSI
13.32.7. Public Sector
13.32.8. Aerospace and Defense
13.32.9. Others
13.33. Spain Unified Communications Market Forecast, by Application
13.33.1. Audio & Video Conferencing
13.33.2. IP Telephony
13.33.3. Conferencing
13.33.4. Mobility
13.33.5. Instant and Unified Messaging
13.33.6. IM and Presence
13.33.7. Contact Centre
13.34. Rest of Europe Unified Communications Market Forecast, by Product
13.34.1. Hosted
13.34.2. On-premise
13.35. Rest of Europe Unified Communications Market Forecast, by Organization Size
13.35.1. SMEs
13.35.2. Large Enterprises
13.36. Rest of Europe Unified Communications Market Forecast, by End Users
13.36.1. Energy and Utilities
13.36.2. IT and Telecom
13.36.3. Retail
13.36.4. Healthcare
13.36.5. Manufacturing
13.36.6. BFSI
13.36.7. Public Sector
13.36.8. Aerospace and Defense
13.36.9. Others
13.37. Rest Of Europe Unified Communications Market Forecast, by Application
13.37.1. Audio & Video Conferencing
13.37.2. IP Telephony
13.37.3. Conferencing
13.37.4. Mobility
13.37.5. Instant and Unified Messaging
13.37.6. IM and Presence
13.37.7. Contact Centre
13.38. Europe Unified Communications Market Attractiveness Analysis
13.38.1. By Product
13.38.2. By Organization Size
13.38.3. By End Users
13.38.4. By Application
13.39. PEST Analysis
13.40. Key Trends
13.41. Key Developments

14. Asia Pacific Unified Communications Market Analysis
14.1. Key Findings
14.2. Asia Pacific Unified Communications Market Overview
14.3. Asia Pacific Unified Communications Market Value Share Analysis, by Product
14.4. Asia Pacific Unified Communications Market Forecast, by Product
14.4.1. Hosted
14.4.2. On-premise
14.5. Asia Pacific Unified Communications Market Value Share Analysis, by Organization Size
14.6. Asia Pacific Unified Communications Market Forecast, by Organization Size
14.6.1. SMEs
14.6.2. Large Enterprises
14.7. Asia Pacific Unified Communications Market Value Share Analysis, by End Users
14.8. Asia Pacific Unified Communications Market Forecast, by End Users
14.8.1. Energy and Utilities
14.8.2. IT and Telecom
14.8.3. Retail
14.8.4. Healthcare
14.8.5. Manufacturing
14.8.6. BFSI
14.8.7. Public Sector
14.8.8. Aerospace and Defense
14.8.9. Others
14.9. Asia Pacific Unified Communications Market Value Share Analysis, by Application
14.10. Asia Pacific Unified Communications Market Forecast, by Application
14.10.1. Audio & Video Conferencing
14.10.2. IP Telephony
14.10.3. Conferencing
14.10.4. Mobility
14.10.5. Instant and Unified Messaging
14.10.6. IM and Presence
14.10.7. Contact Centre
14.11. Asia Pacific Unified Communications Market Value Share Analysis, by Country
14.12. Asia Pacific Unified Communications Market Forecast, by Country
14.12.1. China
14.12.2. India
14.12.3. Japan
14.12.4. ASEAN
14.12.5. Rest of Asia Pacific
14.13. Asia Pacific Unified Communications Market Analysis, by Country
14.14. China Unified Communications Market Forecast, by Product
14.14.1. Hosted
14.14.2. On-premise
14.15. China Unified Communications Market Forecast, by Organization Size
14.15.1. SMEs
14.15.2. Large Enterprises
14.16. China Unified Communications Market Forecast, by End Users
14.16.1. Energy and Utilities
14.16.2. IT and Telecom
14.16.3. Retail
14.16.4. Healthcare
14.16.5. Manufacturing
14.16.6. BFSI
14.16.7. Public Sector
14.16.8. Aerospace and Defense
14.16.9. Others
14.17. China Unified Communications Market Forecast, by Application
14.17.1. Audio & Video Conferencing
14.17.2. IP Telephony
14.17.3. Conferencing
14.17.4. Mobility
14.17.5. Instant and Unified Messaging
14.17.6. IM and Presence
14.17.7. Contact Centre
14.18. India Unified Communications Market Forecast, by Product
14.18.1. Hosted
14.18.2. On-premise
14.19. India Unified Communications Market Forecast, by Organization Size
14.19.1. SMEs
14.19.2. Large Enterprises
14.20. India Unified Communications Market Forecast, by End Users
14.20.1. Energy and Utilities
14.20.2. IT and Telecom
14.20.3. Retail
14.20.4. Healthcare
14.20.5. Manufacturing
14.20.6. BFSI
14.20.7. Public Sector
14.20.8. Aerospace and Defense
14.20.9. Others
14.21. India Unified Communications Market Forecast, by Application
14.21.1. Audio & Video Conferencing
14.21.2. IP Telephony
14.21.3. Conferencing
14.21.4. Mobility
14.21.5. Instant and Unified Messaging
14.21.6. IM and Presence
14.21.7. Contact Centre
14.22. Japan Unified Communications Market Forecast, by Product
14.22.1. Hosted
14.22.2. On-premise
14.23. Japan Unified Communications Market Forecast, by Organization Size
14.23.1. SMEs
14.23.2. Large Enterprises
14.24. Japan Unified Communications Market Forecast, by End Users
14.24.1. Energy and Utilities
14.24.2. IT and Telecom
14.24.3. Retail
14.24.4. Healthcare
14.24.5. Manufacturing
14.24.6. BFSI
14.24.7. Public Sector
14.24.8. Aerospace and Defense
14.24.9. Others
14.25. Japan Unified Communications Market Forecast, by Application
14.25.1. Audio & Video Conferencing
14.25.2. IP Telephony
14.25.3. Conferencing
14.25.4. Mobility
14.25.5. Instant and Unified Messaging
14.25.6. IM and Presence
14.25.7. Contact Centre
14.26. ASEAN Unified Communications Market Forecast, by Product
14.26.1. Hosted
14.26.2. On-premise
14.27. ASEAN Unified Communications Market Forecast, by Organization Size
14.27.1. SMEs
14.27.2. Large Enterprises
14.28. ASEAN Unified Communications Market Forecast, by End Users
14.28.1. Energy and Utilities
14.28.2. IT and Telecom
14.28.3. Retail
14.28.4. Healthcare
14.28.5. Manufacturing
14.28.6. BFSI
14.28.7. Public Sector
14.28.8. Aerospace and Defense
14.28.9. Others
14.29. ASEAN Unified Communications Market Forecast, by Application
14.29.1. Audio & Video Conferencing
14.29.2. IP Telephony
14.29.3. Conferencing
14.29.4. Mobility
14.29.5. Instant and Unified Messaging
14.29.6. IM and Presence
14.29.7. Contact Centre
14.30. Rest of Asia Pacific Unified Communications Market Forecast, by Product
14.30.1. Hosted
14.30.2. On-premise
14.31. Rest of Asia Pacific Unified Communications Market Forecast, by Organization Size
14.31.1. SMEs
14.31.2. Large Enterprises
14.32. Rest of Asia Pacific Unified Communications Market Forecast, by End Users
14.32.1. Energy and Utilities
14.32.2. IT and Telecom
14.32.3. Retail
14.32.4. Healthcare
14.32.5. Manufacturing
14.32.6. BFSI
14.32.7. Public Sector
14.32.8. Aerospace and Defense
14.32.9. Others
14.33. Rest of Asia Pacific Unified Communications Market Forecast, by Application
14.33.1. Audio & Video Conferencing
14.33.2. IP Telephony
14.33.3. Conferencing
14.33.4. Mobility
14.33.5. Instant and Unified Messaging
14.33.6. IM and Presence
14.33.7. Contact Centre
14.34. Asia Pacific Unified Communications Market Attractiveness Analysis
14.34.1. By Product
14.34.2. By Organization Size
14.34.3. By End Users
14.34.4. By Application
14.35. PEST Analysis
14.36. Key Trends
14.37. Key Developments

15. Middle East & Africa Unified Communications Market Analysis
15.1. Key Findings
15.2. Middle East & Africa Unified Communications Market Overview
15.3. Middle East & Africa Unified Communications Market Value Share Analysis, by Product
15.4. Middle East & Africa Unified Communications Market Forecast, by Product
15.4.1. Hosted
15.4.2. On-premise
15.5. Middle East & Africa Unified Communications Market Value Share Analysis, by Organization Size
15.6. Middle East & Africa Unified Communications Market Forecast, by Organization Size
15.6.1. SMEs
15.6.2. Large Enterprises
15.7. Middle East & Africa Unified Communications Market Value Share Analysis, by End Users
15.8. Middle East & Africa Unified Communications Market Forecast, by End Users
15.8.1. Energy and Utilities
15.8.2. IT and Telecom
15.8.3. Retail
15.8.4. Healthcare
15.8.5. Manufacturing
15.8.6. BFSI
15.8.7. Public Sector
15.8.8. Aerospace and Defense
15.8.9. Others
15.9. Middle East & Africa Unified Communications Market Value Share Analysis, by Application
15.10. Middle East & Africa Unified Communications Market Forecast, by Application
15.10.1. Audio & Video Conferencing
15.10.2. IP Telephony
15.10.3. Conferencing
15.10.4. Mobility
15.10.5. Instant and Unified Messaging
15.10.6. IM and Presence
15.10.7. Contact Centre
15.11. Middle East & Africa Unified Communications Market Value Share Analysis, by Country
15.12. Middle East & Africa Unified Communications Market Forecast, by Country
15.12.1. GCC
15.12.2. South Africa
15.12.3. Rest of Middle East & Africa
15.13. Middle East & Africa Unified Communications Market Analysis, by Country
15.14. GCC Unified Communications Market Forecast, by Product
15.14.1. Hosted
15.14.2. On-premise
15.15. GCC Unified Communications Market Forecast, by Organization Size
15.15.1. SMEs
15.15.2. Large Enterprises
15.16. GCC Unified Communications Market Forecast, by End Users
15.16.1. Energy and Utilities
15.16.2. IT and Telecom
15.16.3. Retail
15.16.4. Healthcare
15.16.5. Manufacturing
15.16.6. BFSI
15.16.7. Public Sector
15.16.8. Aerospace and Defense
15.16.9. Others
15.17. GCC Unified Communications Market Forecast, by Application
15.17.1. Audio & Video Conferencing
15.17.2. IP Telephony
15.17.3. Conferencing
15.17.4. Mobility
15.17.5. Instant and Unified Messaging
15.17.6. IM and Presence
15.17.7. Contact Centre
15.18. South Africa Unified Communications Market Forecast, by Product
15.18.1. Hosted
15.18.2. On-premise
15.19. South Africa Unified Communications Market Forecast, by Organization Size
15.19.1. SMEs
15.19.2. Large Enterprises
15.20. South Africa Unified Communications Market Forecast, by End Users
15.20.1. Energy and Utilities
15.20.2. IT and Telecom
15.20.3. Retail
15.20.4. Healthcare
15.20.5. Manufacturing
15.20.6. BFSI
15.20.7. Public Sector
15.20.8. Aerospace and Defense
15.20.9. Others
15.21. South Africa Unified Communications Market Forecast, by Application
15.21.1. Audio & Video Conferencing
15.21.2. IP Telephony
15.21.3. Conferencing
15.21.4. Mobility
15.21.5. Instant and Unified Messaging
15.21.6. IM and Presence
15.21.7. Contact Centre
15.22. Rest of Middle East & Africa Unified Communications Market Forecast, by Product
15.22.1. Hosted
15.22.2. On-premise
15.23. Rest of Middle East & Africa Unified Communications Market Forecast, by Organization Size
15.23.1. SMEs
15.23.2. Large Enterprises
15.24. Rest of Middle East & Africa Unified Communications Market Forecast, by End Users
15.24.1. Energy and Utilities
15.24.2. IT and Telecom
15.24.3. Retail
15.24.4. Healthcare
15.24.5. Manufacturing
15.24.6. BFSI
15.24.7. Public Sector
15.24.8. Aerospace and Defense
15.24.9. Others
15.25. Rest of Middle East & Africa Unified Communications Market Forecast, by Application
15.25.1. Audio & Video Conferencing
15.25.2. IP Telephony
15.25.3. Conferencing
15.25.4. Mobility
15.25.5. Instant and Unified Messaging
15.25.6. IM and Presence
15.25.7. Contact Centre
15.26. Middle East & Africa Unified Communications Market Attractiveness Analysis
15.26.1. By Product
15.26.2. By Organization Size
15.26.3. By End Users
15.26.4. By Application
15.27. PEST Analysis
15.28. Key Trends
15.29. Key Developments

16. South America Unified Communications Market Analysis
16.1. Key Findings
16.2. South America Unified Communications Market Overview
16.3. South America Unified Communications Market Value Share Analysis, by Product
16.4. South America Unified Communications Market Forecast, by Product
16.4.1. Hosted
16.4.2. On-premise
16.5. South America Unified Communications Market Value Share Analysis, by Organization Size
16.6. South America Unified Communications Market Forecast, by Organization Size
16.6.1. SMEs
16.6.2. Large Enterprises
16.7. South America Unified Communications Market Value Share Analysis, by End Users
16.8. South America Unified Communications Market Forecast, by End Users
16.8.1. Energy and Utilities
16.8.2. IT and Telecom
16.8.3. Retail
16.8.4. Healthcare
16.8.5. Manufacturing
16.8.6. BFSI
16.8.7. Public Sector
16.8.8. Aerospace and Defense
16.8.9. Others
16.9. South America Unified Communications Market Value Share Analysis, by Application
16.10. South America Unified Communications Market Forecast, by Application
16.10.1. Audio & Video Conferencing
16.10.2. IP Telephony
16.10.3. Conferencing
16.10.4. Mobility
16.10.5. Instant and Unified Messaging
16.10.6. IM and Presence
16.10.7. Contact Centre
16.11. South America Unified Communications Market Value Share Analysis, by Country
16.12. South America Unified Communications Market Forecast, by Country
16.12.1. Brazil
16.12.2. Mexico
16.12.3. Rest of South America
16.13. South America Unified Communications Market Analysis, by Country
16.14. Brazil Unified Communications Market Forecast, by Product
16.14.1. Hosted
16.14.2. On-premise
16.15. Brazil Unified Communications Market Forecast, by Organization Size
16.15.1. SMEs
16.15.2. Large Enterprises
16.16. Brazil Unified Communications Market Forecast, by End Users
16.16.1. Energy and Utilities
16.16.2. IT and Telecom
16.16.3. Retail
16.16.4. Healthcare
16.16.5. Manufacturing
16.16.6. BFSI
16.16.7. Public Sector
16.16.8. Aerospace and Defense
16.16.9. Others
16.17. Brazil Unified Communications Market Forecast, by Application
16.17.1. Audio & Video Conferencing
16.17.2. IP Telephony
16.17.3. Conferencing
16.17.4. Mobility
16.17.5. Instant and Unified Messaging
16.17.6. IM and Presence
16.17.7. Contact Centre
16.18. Mexico Unified Communications Market Forecast, by Product
16.18.1. Hosted
16.18.2. On-premise
16.19. Mexico Unified Communications Market Forecast, by Organization Size
16.19.1. SMEs
16.19.2. Large Enterprises
16.20. Mexico Unified Communications Market Forecast, by End Users
16.20.1. Energy and Utilities
16.20.2. IT and Telecom
16.20.3. Retail
16.20.4. Healthcare
16.20.5. Manufacturing
16.20.6. BFSI
16.20.7. Public Sector
16.20.8. Aerospace and Defense
16.20.9. Others
16.21. Mexico Unified Communications Market Forecast, by Application
16.21.1. Audio & Video Conferencing
16.21.2. IP Telephony
16.21.3. Conferencing
16.21.4. Mobility
16.21.5. Instant and Unified Messaging
16.21.6. IM and Presence
16.21.7. Contact Centre
16.22. Rest of South America Unified Communications Market Forecast, by Product
16.22.1. Hosted
16.22.2. On-premise
16.23. Rest of South America Unified Communications Market Forecast, by Organization Size
16.23.1. SMEs
16.23.2. Large Enterprises
16.24. Rest of South America Unified Communications Market Forecast, by End Users
16.24.1. Energy and Utilities
16.24.2. IT and Telecom
16.24.3. Retail
16.24.4. Healthcare
16.24.5. Manufacturing
16.24.6. BFSI
16.24.7. Public Sector
16.24.8. Aerospace and Defense
16.24.9. Others
16.25. Rest of South America Unified Communications Market Forecast, by Application
16.25.1. Audio & Video Conferencing
16.25.2. IP Telephony
16.25.3. Conferencing
16.25.4. Mobility
16.25.5. Instant and Unified Messaging
16.25.6. IM and Presence
16.25.7. Contact Centre
16.26. South America Unified Communications Market Attractiveness Analysis
16.26.1. By Product
16.26.2. By Organization Size
16.26.3. By End Users
16.26.4. By Application
16.27. PEST Analysis
16.28. Key Trends
16.29. Key Developments

17. Company Profiles
17.1. Market Share Analysis, by Company
17.2. Competition Matrix
17.2.1. Competitive Benchmarking of key players by price, presence, market share, Applications and R&D investment
17.2.2. New Product Launches and Product Enhancements
17.2.3. Market Consolidation
17.2.3.1. M&A by Regions, Investment and Applications
17.2.3.2. M&A Key Players, Forward Integration and Backward
Integration
17.3. Company Profiles: Key Players
17.3.1. Aastra
17.3.1.1. Company Overview
17.3.1.2. Financial Overview
17.3.1.3. Product Portfolio
17.3.1.4. Business Strategy
17.3.1.5. Recent Developments
17.3.1.6. Company Footprint
17.3.2. Alcatel-Lucent
17.3.3. At&T
17.3.4. Cisco Systems, Inc.
17.3.5. Connect solutions
17.3.6. Hewlett-Packard
17.3.7. IBM Corporation
17.3.8. Microsoft
17.3.9. Siemens Enterprise Communications
17.3.10. Verizon Communications
17.3.11. NEC Corporation
17.3.12. Avaya
17.3.13. Mitel
17.3.14. Huawei
17.3.15. Unify
17.3.16. Google
17.3.17. Nextiva
17.3.18. Genesys
17.3.19. Star2Star
17.3.20. Vonage.
17.3.21. RingCentral
17.3.22. 8x8
17.3.23. Fuze, Inc.
17.3.24. DialPad
17.3.25. Intrado Corporation

18. Primary Key Insights
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