Global Customer Journey Analytics Market – Industry Analysis and Forecast (2019-2026) _ by Touch point, Component, Deployment Mode, Organization Size, Application, Vertical, Geography.

Global Customer Journey Analytics Market – Industry Analysis and Forecast (2019-2026) _ by Touch point, Component, Deployment Mode, Organization Size, Application, Vertical, Geography.

Market Scenario

Global Customer Journey Analytics Market is expected to reach USD 16.3 Billion by 2026 from USD XX Billion in 2019 at a CAGR of XX% The report includes the analysis of impact of COVID-19 lock-down on the revenue of market leaders, followers, and disrupters. Since lock down was implemented differently in different regions and countries, impact of same is also different by regions and segments. The report has covered the current short term and long term impact on the market, same will help decision makers to prepare the outline for short term and long term strategies for companies by region. Global Customer Journey Analytics Market, by GeographiesGlobal Customer Journey Analytics Market is segmented into Touch point, Component, Deployment Mode, Organization Size, Application, Vertical, and Geography. On the basis of touch point, market is divided into Mobile, Social Media, Web, Call Center, Email, Branch/Store, Others. Based on component market is classified into Services, Software. According to deployment mode market is divided into Cloud, On-premises. Based on organization size market is classified into Small & Medium Enterprises Large Enterprises. On the basis of application market is segmented into Customer segmentation and targeting, Customer churn analysis, Customer behavioural analysis, Campaign management, Product management, Brand management, Others. Based on vertical market is divided into Banking, Financial Services, and Insurance (BFSI), Government and Defense, Retail and eCommerce, Healthcare and Life Sciences, Telecommunications and IT, Manufacturing, Energy and Utilities, Travel and Hospitality, Media and Entertainment, Automotive and Transportation, Others. Key driving factor for this market include the growing necessity for reducing customer churn out rate, stable customer experience throughout the customer journey, and competitive differentiation is expected to drive the growth of the global market. The email sub-segment among the touch point segment is anticipated to hold the largest market share over the forecast period. The mobile segment is anticipated to grow at the fastest rate, owing to a growing interaction through mobile apps during early stages of customer journeys as well as growing adoption of smartphones among consumers. Geographically, the Global Customer Journey Analytics Market has been segmented into North America, Europe, Asia Pacific, Middle East & Africa and Latin America. The swift growth of the market in the APAC region is anticipated to dominate the market over the forecast period majorly due to rapid growth in the Customer Journey Analytics over the forecast period this is majorly due to the rising adoption of customer journey analytics software and services majorly among small & medium enterprises. Key players operated in market are IBM, Verint Systems, Nice Systems, Adobe Systems, Salesforce, SAP, Pointillist, Servion, Quadient, Trustwave, Clickfox, Ust Global, Kitewheel, Callminer.

The Scope of Global Customer Journey Analytics Market Report:

Global Customer Journey Analytics Market, by Component:

• Services • Software

Global Customer Journey Analytics Market, by Organization Size:

• Small & Medium Enterprises • Large Enterprises

Global Customer Journey Analytics Market, by Deployment Mode:

• Cloud • On-premises

Global Customer Journey Analytics Market, by Touch point:

• Mobile • Social Media • Web • Call Center • Email • Branch/Store • Others

Global Customer Journey Analytics Market, by Application:

• Customer segmentation and targeting • Customer churn analysis • Customer behavioural analysis • Campaign management • Product management • Brand management • Others

Global Customer Journey Analytics Market, by Vertical:

• Banking, Financial Services, and Insurance (BFSI) • Government and Defense • Retail and eCommerce • Healthcare and Life Sciences • Telecommunications and IT • Manufacturing • Energy and Utilities • Travel and Hospitality • Media and Entertainment • Automotive and Transportation • Others

Global Customer Journey Analytics Market, by Geographies:

• North America • Europe • Asia Pacific • Middle East & Africa • Latin America

Key players operated in Global Customer Journey Analytics Market:

• IBM • Verint Systems • Nice Systems • Adobe Systems • Salesforce • SAP • Pointillist • Servion • Quadient • Trustwave • Clickfox • Ust Global • Kitewheel • Callminer.

Table of Contents

Global Customer Journey Analytics Market

1. Preface 1.1. Report Scope and Market Segmentation 1.2. Research Highlights 1.3. Research Objectives 1.4. Key Questions Answered 2. Assumptions and Research Methodology 2.1. Report Assumptions 2.2. Abbreviations Used 2.3. Research Methodology 3. Executive Summary 3.1. Global Customer Journey Analytics Market Size, by Market Value (US$ Bn) and Market, by Region 4. Market Overview 4.1. Introduction 4.2. Market Indicator 4.3. Drivers and Restraints Snapshot Analysis 4.3.1. Drivers 4.3.2. Restraints 4.3.3. Opportunities 4.3.4. Porter’s Analysis 4.3.5. Value Chain Analysis 4.3.6. SWOT Analysis 5. Global Customer Journey Analytics Market Analysis and Forecast 5.1. Global Customer Journey Analytics Market Analysis and Forecast 5.2. Global Customer Journey Analytics Market Size & Y-o-Y Growth Analysis 5.2.1. North America 5.2.2. Europe 5.2.3. Asia Pacific 5.2.4. Middle East & Africa 5.2.5. Latin America 6. Global Customer Journey Analytics Market Analysis and Forecast, by Component 6.1. Introduction and Definition 6.2. Key Findings 6.3. Global Customer Journey Analytics Market Value Share Analysis, by Component 6.4. Market Size (US$ Bn) Forecast, by Component 6.5. Global Customer Journey Analytics Market Analysis, by Component 6.6. Global Customer Journey Analytics Market Attractiveness Analysis, by Component 7. Global Customer Journey Analytics Market Analysis and Forecast, by Deployment Mode 7.1. Introduction and Definition 7.2. Global Customer Journey Analytics Market Value Share Analysis, by Deployment Mode 7.3. Market Size (US$ Bn) Forecast, by Deployment Mode 7.4. Global Customer Journey Analytics Market Analysis, by Deployment Mode 7.5. Global Customer Journey Analytics Market Attractiveness Analysis, by Deployment Mode 8. Global Customer Journey Analytics Market Analysis and Forecast, by Touch Point 8.1. Introduction and Definition 8.2. Global Customer Journey Analytics Market Value Share Analysis, by Touch Point 8.3. Market Size (US$ Bn) Forecast, by Touch Point 8.4. Global Customer Journey Analytics Market Analysis, by Touch Point 8.5. Global Customer Journey Analytics Market Attractiveness Analysis, by Touch Point 9. Global Customer Journey Analytics Market Analysis and Forecast, by Application 9.1. Introduction and Definition 9.2. Global Customer Journey Analytics Market Value Share Analysis, by Application 9.3. Market Size (US$ Bn) Forecast, by Application 9.4. Global Customer Journey Analytics Market Analysis, by Application 9.5. Global Customer Journey Analytics Market Attractiveness Analysis, by Application 10. Global Customer Journey Analytics Market Analysis and Forecast, by Organization Size 10.1. Introduction and Definition 10.2. Customer Journey Analytics Market Value Share Analysis, by Organization Size 10.3. Market Size (US$ Bn) Forecast, by Organization Size 10.4. Customer Journey Analytics Market Analysis, by Organization Size 10.5. Customer Journey Analytics Market Attractiveness Analysis, by Organization Size 11. Global Customer Journey Analytics Market Analysis and Forecast, by Vertical 11.1. Introduction and Definition 11.2. Customer Journey Analytics Market Value Share Analysis, by Vertical 11.3. Market Size (US$ Bn) Forecast, by Vertical 11.4. Customer Journey Analytics Market Analysis, by Vertical 11.5. Customer Journey Analytics Market Attractiveness Analysis, by Vertical 12. Global Customer Journey Analytics Market Analysis, by Region 12.1. Global Customer Journey Analytics Market Value Share Analysis, by Region 12.2. Market Size (US$ Bn) Forecast, by Region 12.3. Global Customer Journey Analytics Market Attractiveness Analysis, by Region 13. North America Customer Journey Analytics Market Analysis 13.1. Key Findings 13.2. North America Customer Journey Analytics Market Overview 13.3. North America Customer Journey Analytics Market Value Share Analysis, by Component 13.4. North America Customer Journey Analytics Market Forecast, by Component 13.4.1. Software 13.4.2. Services 13.5. North America Customer Journey Analytics Market Value Share Analysis, by Deployment Mode 13.6. North America Customer Journey Analytics Market Forecast, by Deployment Mode 13.6.1. Cloud 13.6.2. On-premises 13.7. North America Customer Journey Analytics Market Value Share Analysis, by Touch Point 13.8. North America Customer Journey Analytics Market Forecast, by Touch Point 13.8.1. Mobile 13.8.2. Social Media 13.8.3. Web 13.8.4. Call Center 13.8.5. Email 13.8.6. Branch/Store 13.8.7. Others 13.9. North America Customer Journey Analytics Market Value Share Analysis, by Application 13.10. North America Customer Journey Analytics Market Forecast, by Application 13.10.1. Customer segmentation and targeting 13.10.2. Customer churn analysis 13.10.3. Customer behavioural analysis 13.10.4. Campaign management 13.10.5. Product management 13.10.6. Brand management 13.10.7. Others 13.11. North America Customer Journey Analytics Market Value Share Analysis, by Organization Size 13.12. North America Customer Journey Analytics Market Forecast, by Organization Size 13.12.1. Small & Medium Enterprises 13.12.2. Large Enterprises 13.13. North America Customer Journey Analytics Market Value Share Analysis, by Vertical 13.14. North America Customer Journey Analytics Market Forecast, by Vertical 13.14.1. Banking, Financial Services, and Insurance (BFSI) 13.14.2. Government and Defense 13.14.3. Retail and eCommerce 13.14.4. Healthcare and Life Sciences 13.14.5. Telecommunications and IT 13.14.6. Manufacturing 13.14.7. Energy and Utilities 13.14.8. Travel and Hospitality 13.14.9. Media and Entertainment 13.14.10. Automotive and Transportation 13.14.11. Others 13.15. North America Customer Journey Analytics Market Value Share Analysis, by Country 13.16. North America Customer Journey Analytics Market Forecast, by Country 13.16.1.1. U.S., 2018–2026 13.16.1.2. Canada, 2018–2026 13.17. North America Customer Journey Analytics Market Analysis, by Country 13.18. U.S. Customer Journey Analytics Market Forecast, by Component 13.18.1. Software 13.18.2. Services 13.19. U.S. Customer Journey Analytics Market Forecast, by Deployment Mode 13.19.1. Cloud 13.19.2. On-premises 13.20. U.S. Customer Journey Analytics Market Forecast, by Touch Point 13.20.1. Mobile 13.20.2. Social Media 13.20.3. Web 13.20.4. Call Center 13.20.5. Email 13.20.6. Branch/Store 13.20.7. Others 13.21. U.S. Customer Journey Analytics Market Forecast, by Application 13.21.1. Customer segmentation and targeting 13.21.2. Customer churn analysis 13.21.3. Customer behavioural analysis 13.21.4. Campaign management 13.21.5. Product management 13.21.6. Brand management 13.21.7. Others 13.22. U.S. Customer Journey Analytics Market Forecast, by Organization Size 13.22.1. Small & Medium Enterprises 13.22.2. Large Enterprises 13.23. U.S. Customer Journey Analytics Market Forecast, by Vertical 13.23.1. Banking, Financial Services, and Insurance (BFSI) 13.23.2. Government and Defense 13.23.3. Retail and eCommerce 13.23.4. Healthcare and Life Sciences 13.23.5. Telecommunications and IT 13.23.6. Manufacturing 13.23.7. Energy and Utilities 13.23.8. Travel and Hospitality 13.23.9. Media and Entertainment 13.23.10. Automotive and Transportation 13.23.11. Others 13.24. Canada Customer Journey Analytics Market Forecast, by Deployment Mode 13.24.1. Cloud 13.24.2. On-premises 13.25. Canada Customer Journey Analytics Market Forecast, by Touch Point 13.25.1. Mobile 13.25.2. Social Media 13.25.3. Web 13.25.4. Call Center 13.25.5. Email 13.25.6. Branch/Store 13.25.7. Others 13.26. Canada Customer Journey Analytics Market Forecast, by Application 13.26.1. Customer segmentation and targeting 13.26.2. Customer churn analysis 13.26.3. Customer behavioural analysis 13.26.4. Campaign management 13.26.5. Product management 13.26.6. Brand management 13.26.7. Others 13.27. Canada Customer Journey Analytics Market Forecast, by Organization Size 13.27.1. Small & Medium Enterprises 13.27.2. Large Enterprises 13.28. Canada Customer Journey Analytics Market Forecast, by Vertical 13.28.1. Banking, Financial Services, and Insurance (BFSI) 13.28.2. Government and Defense 13.28.3. Retail and eCommerce 13.28.4. Healthcare and Life Sciences 13.28.5. Telecommunications and IT 13.28.6. Manufacturing 13.28.7. Energy and Utilities 13.28.8. Travel and Hospitality 13.28.9. Media and Entertainment 13.28.10. Automotive and Transportation 13.28.11. Others 13.29. North America Customer Journey Analytics Market Attractiveness Analysis 13.29.1. By Component 13.29.2. By Deployment Mode 13.29.3. By Touch Point 13.29.4. By Application 13.29.5. By Organization Size 13.29.6. By Vertical 13.30. PEST Analysis 14. Europe Customer Journey Analytics Market Analysis 14.1. Key Findings 14.2. Europe Customer Journey Analytics Market Overview 14.3. Europe Customer Journey Analytics Market Value Share Analysis, by Component 14.4. Europe Customer Journey Analytics Market Forecast, by Component 14.4.1. Software 14.4.2. Services 14.5. Europe Customer Journey Analytics Market Value Share Analysis, by Deployment Mode 14.6. Europe Customer Journey Analytics Market Forecast, by Deployment Mode 14.6.1. Cloud 14.6.2. On-premises 14.7. Europe Customer Journey Analytics Market Value Share Analysis, by Touch Point 14.8. Europe Customer Journey Analytics Market Forecast, by Touch Point 14.8.1. Mobile 14.8.2. Social Media 14.8.3. Web 14.8.4. Call Center 14.8.5. Email 14.8.6. Branch/Store 14.8.7. Others 14.9. Europe Customer Journey Analytics Market Value Share Analysis, by Application 14.10. Europe Customer Journey Analytics Market Forecast, by Application 14.10.1. Customer segmentation and targeting 14.10.2. Customer churn analysis 14.10.3. Customer behavioural analysis 14.10.4. Campaign management 14.10.5. Product management 14.10.6. Brand management 14.10.7. Others 14.11. Europe Customer Journey Analytics Market Value Share Analysis, by Organization Size 14.12. Europe Customer Journey Analytics Market Forecast, by Organization Size 14.12.1. Small & Medium Enterprises 14.12.2. Large Enterprises 14.13. Europe Customer Journey Analytics Market Value Share Analysis, by Vertical 14.14. Europe Customer Journey Analytics Market Forecast, by Vertical 14.14.1. Banking, Financial Services, and Insurance (BFSI) 14.14.2. Government and Defense 14.14.3. Retail and eCommerce 14.14.4. Healthcare and Life Sciences 14.14.5. Telecommunications and IT 14.14.6. Manufacturing 14.14.7. Energy and Utilities 14.14.8. Travel and Hospitality 14.14.9. Media and Entertainment 14.14.10. Automotive and Transportation 14.14.11. Others 14.15. Europe Customer Journey Analytics Market Value Share Analysis, by Country 14.16. Europe Customer Journey Analytics Market Forecast, by Country 14.16.1.1. Germany 14.16.1.2. U.K. 14.16.1.3. France 14.16.1.4. Italy 14.16.1.5. Spain 14.16.1.6. Rest of Europe 14.17. Europe Customer Journey Analytics Market Analysis, by Country/ Sub-region 14.18. Germany Customer Journey Analytics Market Forecast, by Component 14.18.1. Software 14.18.2. Services 14.19. Germany Customer Journey Analytics Market Forecast, by Deployment Mode 14.19.1. Cloud 14.19.2. On-premises 14.20. Germany Customer Journey Analytics Market Forecast, by Touch Point 14.20.1. Mobile 14.20.2. Social Media 14.20.3. Web 14.20.4. Call Center 14.20.5. Email 14.20.6. Branch/Store 14.20.7. Others 14.21. Germany Customer Journey Analytics Market Forecast, by Application 14.21.1. Customer segmentation and targeting 14.21.2. Customer churn analysis 14.21.3. Customer behavioural analysis 14.21.4. Campaign management 14.21.5. Product management 14.21.6. Brand management 14.21.7. Others 14.22. Germany Customer Journey Analytics Market Forecast, by Organization Size 14.22.1. Small & Medium Enterprises 14.22.2. Large Enterprises 14.23. Germany Customer Journey Analytics Market Forecast, by Vertical 14.23.1. Banking, Financial Services, and Insurance (BFSI) 14.23.2. Government and Defense 14.23.3. Retail and eCommerce 14.23.4. Healthcare and Life Sciences 14.23.5. Telecommunications and IT 14.23.6. Manufacturing 14.23.7. Energy and Utilities 14.23.8. Travel and Hospitality 14.23.9. Media and Entertainment 14.23.10. Automotive and Transportation 14.23.11. Others 14.24. U.K. Customer Journey Analytics Market Forecast, by Component 14.24.1. Software 14.24.2. Services 14.25. U.K. Customer Journey Analytics Market Forecast, by Deployment Mode 14.25.1. Cloud 14.25.2. On-premises 14.26. U.K. Customer Journey Analytics Market Forecast, by Touch Point 14.26.1. Mobile 14.26.2. Social Media 14.26.3. Web 14.26.4. Call Center 14.26.5. Email 14.26.6. Branch/Store 14.26.7. Others 14.27. U.K. Customer Journey Analytics Market Forecast, by Application 14.27.1. Customer segmentation and targeting 14.27.2. Customer churn analysis 14.27.3. Customer behavioural analysis 14.27.4. Campaign management 14.27.5. Product management 14.27.6. Brand management 14.27.7. Others 14.28. U.K. Customer Journey Analytics Market Forecast, by Organization Size 14.28.1. Small & Medium Enterprises 14.28.2. Large Enterprises 14.29. U.K. Customer Journey Analytics Market Forecast, by Vertical 14.29.1. Banking, Financial Services, and Insurance (BFSI) 14.29.2. Government and Defense 14.29.3. Retail and eCommerce 14.29.4. Healthcare and Life Sciences 14.29.5. Telecommunications and IT 14.29.6. Manufacturing 14.29.7. Energy and Utilities 14.29.8. Travel and Hospitality 14.29.9. Media and Entertainment 14.29.10. Automotive and Transportation 14.29.11. Others 14.30. France Customer Journey Analytics Market Forecast, by Component 14.30.1. Software 14.30.2. Services 14.31. France Customer Journey Analytics Market Forecast, by Deployment Mode 14.31.1. Cloud 14.31.2. On-premises 14.32. France Customer Journey Analytics Market Forecast, by Touch Point 14.32.1. Mobile 14.32.2. Social Media 14.32.3. Web 14.32.4. Call Center 14.32.5. Email 14.32.6. Branch/Store 14.32.7. Others 14.33. France Customer Journey Analytics Market Forecast, by Application 14.33.1. Customer segmentation and targeting 14.33.2. Customer churn analysis 14.33.3. Customer behavioural analysis 14.33.4. Campaign management 14.33.5. Product management 14.33.6. Brand management 14.33.7. Others 14.34. France Customer Journey Analytics Market Forecast, by Organization Size 14.34.1. Small & Medium Enterprises 14.34.2. Large Enterprises 14.35. France Customer Journey Analytics Market Forecast, by Vertical 14.35.1. Banking, Financial Services, and Insurance (BFSI) 14.35.2. Government and Defense 14.35.3. Retail and eCommerce 14.35.4. Healthcare and Life Sciences 14.35.5. Telecommunications and IT 14.35.6. Manufacturing 14.35.7. Energy and Utilities 14.35.8. Travel and Hospitality 14.35.9. Media and Entertainment 14.35.10. Automotive and Transportation 14.36. Others 14.37. Italy Customer Journey Analytics Market Forecast, by Component 14.37.1. Software 14.37.2. Services 14.38. Italy Customer Journey Analytics Market Forecast, by Deployment Mode 14.38.1. Cloud 14.38.2. On-premises 14.39. Italy Customer Journey Analytics Market Forecast, by Touch Point 14.39.1. Mobile 14.39.2. Social Media 14.39.3. Web 14.39.4. Call Center 14.39.5. Email 14.39.6. Branch/Store 14.39.7. Others 14.40. Italy Customer Journey Analytics Market Forecast, by Application 14.40.1. Customer segmentation and targeting 14.40.2. Customer churn analysis 14.40.3. Customer behavioural analysis 14.40.4. Campaign management 14.40.5. Product management 14.40.6. Brand management 14.40.7. Others 14.41. Italy Customer Journey Analytics Market Forecast, by Organization Size 14.41.1. Small & Medium Enterprises 14.41.2. Large Enterprises 14.42. Italy Customer Journey Analytics Market Forecast, by Vertical 14.42.1. Banking, Financial Services, and Insurance (BFSI) 14.42.2. Government and Defense 14.42.3. Retail and eCommerce 14.42.4. Healthcare and Life Sciences 14.42.5. Telecommunications and IT 14.42.6. Manufacturing 14.42.7. Energy and Utilities 14.42.8. Travel and Hospitality 14.42.9. Media and Entertainment 14.42.10. Automotive and Transportation 14.42.11. Others 14.43. Spain Customer Journey Analytics Market Forecast, by Component 14.43.1. Software 14.43.2. Services 14.44. Spain Customer Journey Analytics Market Forecast, by Deployment Mode 14.44.1. Cloud 14.44.2. On-premises 14.45. Spain Customer Journey Analytics Market Forecast, by Touch Point 14.45.1. Mobile 14.45.2. Social Media 14.45.3. Web 14.45.4. Call Center 14.45.5. Email 14.45.6. Branch/Store 14.45.7. Others 14.46. Spain Customer Journey Analytics Market Forecast, by Application 14.46.1. Customer segmentation and targeting 14.46.2. Customer churn analysis 14.46.3. Customer behavioural analysis 14.46.4. Campaign management 14.46.5. Product management 14.46.6. Brand management 14.46.7. Others 14.47. Spain Customer Journey Analytics Market Forecast, by Organization Size 14.47.1. Small & Medium Enterprises 14.47.2. Large Enterprises 14.48. Spain Customer Journey Analytics Market Forecast, by Vertical 14.48.1. Banking, Financial Services, and Insurance (BFSI) 14.48.2. Government and Defense 14.48.3. Retail and eCommerce 14.48.4. Healthcare and Life Sciences 14.48.5. Telecommunications and IT 14.48.6. Manufacturing 14.48.7. Energy and Utilities 14.48.8. Travel and Hospitality 14.48.9. Media and Entertainment 14.48.10. Automotive and Transportation 14.48.11. Others 14.49. Rest of Europe Customer Journey Analytics Market Forecast, by Component 14.49.1. Software 14.49.2. Services 14.50. Rest of Europe Customer Journey Analytics Market Forecast, by Deployment Mode 14.50.1. Cloud 14.50.2. On-premises 14.51. Rest of Europe Customer Journey Analytics Market Forecast, by Touch Point 14.51.1. Mobile 14.51.2. Social Media 14.51.3. Web 14.51.4. Call Center 14.51.5. Email 14.51.6. Branch/Store 14.51.7. Others 14.52. Rest Of Europe Customer Journey Analytics Market Forecast, by Application 14.52.1. Customer segmentation and targeting 14.52.2. Customer churn analysis 14.52.3. Customer behavioural analysis 14.52.4. Campaign management 14.52.5. Product management 14.52.6. Brand management 14.52.7. Others 14.53. Rest Of Europe Customer Journey Analytics Market Forecast, by Organization Size 14.53.1. Small & Medium Enterprises 14.53.2. Large Enterprises 14.54. Rest Of Europe Customer Journey Analytics Market Forecast, by Vertical 14.54.1. Banking, Financial Services, and Insurance (BFSI) 14.54.2. Government and Defense 14.54.3. Retail and eCommerce 14.54.4. Healthcare and Life Sciences 14.54.5. Telecommunications and IT 14.54.6. Manufacturing 14.54.7. Energy and Utilities 14.54.8. Travel and Hospitality 14.54.9. Media and Entertainment 14.54.10. Automotive and Transportation 14.54.11. Others 14.55. Europe Customer Journey Analytics Market Attractiveness Analysis 14.55.1. By Component 14.55.2. By Deployment Mode 14.55.3. By Touch Point 14.55.4. By Application 14.55.5. By Organization Size 14.55.6. By Vertical 14.56. PEST Analysis 15. Asia Pacific Customer Journey Analytics Market Analysis 15.1. Key Findings 15.2. Asia Pacific Customer Journey Analytics Market Overview 15.3. Asia Pacific Customer Journey Analytics Market Value Share Analysis, by Component 15.4. Asia Pacific Customer Journey Analytics Market Forecast, by Component 15.4.1. Software 15.4.2. Services 15.5. Asia Pacific Customer Journey Analytics Market Value Share Analysis, by Deployment Mode 15.6. Asia Pacific Customer Journey Analytics Market Forecast, by Deployment Mode 15.6.1. Cloud 15.6.2. On-premises 15.7. Asia Pacific Customer Journey Analytics Market Value Share Analysis, by Touch Point 15.8. Asia Pacific Customer Journey Analytics Market Forecast, by Touch Point 15.8.1. Mobile 15.8.2. Social Media 15.8.3. Web 15.8.4. Call Center 15.8.5. Email 15.8.6. Branch/Store 15.8.7. Others 15.9. Asia Pacific Customer Journey Analytics Market Value Share Analysis, by Application 15.10. Asia Pacific Customer Journey Analytics Market Forecast, by Application 15.10.1. Customer segmentation and targeting 15.10.2. Customer churn analysis 15.10.3. Customer behavioural analysis 15.10.4. Campaign management 15.10.5. Product management 15.10.6. Brand management 15.10.7. Others 15.11. Asia Pacific Customer Journey Analytics Market Value Share Analysis, by Organization Size 15.12. Asia Pacific Customer Journey Analytics Market Forecast, by Organization Size 15.12.1. Small & Medium Enterprises 15.12.2. Large Enterprises 15.13. Asia Pacific Customer Journey Analytics Market Value Share Analysis, by Vertical 15.14. Asia Pacific Customer Journey Analytics Market Forecast, by Vertical 15.14.1. Banking, Financial Services, and Insurance (BFSI) 15.14.2. Government and Defense 15.14.3. Retail and eCommerce 15.14.4. Healthcare and Life Sciences 15.14.5. Telecommunications and IT 15.14.6. Manufacturing 15.14.7. Energy and Utilities 15.14.8. Travel and Hospitality 15.14.9. Media and Entertainment 15.14.10. Automotive and Transportation 15.14.11. Others 15.15. Asia Pacific Customer Journey Analytics Market Value Share Analysis, by Country 15.16. Asia Pacific Customer Journey Analytics Market Forecast, by Country 15.16.1. China, 2018–2026 15.16.2. India, 2018–2026 15.16.3. Japan, 2018–2026 15.16.4. ASEAN, 2018–2026 15.16.5. Rest of Asia Pacific, 2018–2026 15.17. Asia Pacific Customer Journey Analytics Market Analysis, by Country/ Sub-region 15.18. China Customer Journey Analytics Market Forecast, by Component 15.18.1. Software 15.18.2. Services 15.19. China Customer Journey Analytics Market Forecast, by Deployment Mode 15.19.1. Cloud 15.19.2. On-premises 15.20. China Customer Journey Analytics Market Forecast, by Touch Point 15.20.1. Mobile 15.20.2. Social Media 15.20.3. Web 15.20.4. Call Center 15.20.5. Email 15.20.6. Branch/Store 15.20.7. Others 15.21. China Customer Journey Analytics Market Forecast, by Application 15.21.1. Customer segmentation and targeting 15.21.2. Customer churn analysis 15.21.3. Customer behavioural analysis 15.21.4. Campaign management 15.21.5. Product management 15.21.6. Brand management 15.21.7. Others 15.22. China Customer Journey Analytics Market Forecast, by Organization Size 15.22.1. Small & Medium Enterprises 15.22.2. Large Enterprises 15.23. China Customer Journey Analytics Market Forecast, by Vertical 15.23.1. Banking, Financial Services, and Insurance (BFSI) 15.23.2. Government and Defense 15.23.3. Retail and eCommerce 15.23.4. Healthcare and Life Sciences 15.23.5. Telecommunications and IT 15.23.6. Manufacturing 15.23.7. Energy and Utilities 15.23.8. Travel and Hospitality 15.23.9. Media and Entertainment 15.23.10. Automotive and Transportation 15.23.11. Others 15.24. India Customer Journey Analytics Market Forecast, by Deployment Mode 15.24.1. Cloud 15.24.2. On-premises 15.24.3. Managed Services and Web-based Application Programming Interface 15.25. India Customer Journey Analytics Market Forecast, by Touch Point 15.25.1. Mobile 15.25.2. Social Media 15.25.3. Web 15.25.4. Call Center 15.25.5. Email 15.25.6. Branch/Store 15.25.7. Others 15.26. India Customer Journey Analytics Market Forecast, by Application 15.26.1. Customer segmentation and targeting 15.26.2. Customer churn analysis 15.26.3. Customer behavioural analysis 15.26.4. Campaign management 15.26.5. Product management 15.26.6. Brand management 15.26.7. Others 15.27. India Customer Journey Analytics Market Forecast, by Organization Size 15.27.1. Passenger Organization Size 15.27.2. Commercial Organization Size 15.28. India Customer Journey Analytics Market Forecast, by Vertical 15.28.1. Banking, Financial Services, and Insurance (BFSI) 15.28.2. Government and Defense 15.28.3. Retail and eCommerce 15.28.4. Healthcare and Life Sciences 15.28.5. Telecommunications and IT 15.28.6. Manufacturing 15.28.7. Energy and Utilities 15.28.8. Travel and Hospitality 15.28.9. Media and Entertainment 15.28.10. Automotive and Transportation 15.28.11. Others 15.29. Japan Customer Journey Analytics Market Forecast, by Deployment Mode 15.29.1. Cloud 15.29.2. On-premises 15.29.3. Managed Services and Web-based Application Programming Interface 15.30. Japan Customer Journey Analytics Market Forecast, by Touch Point 15.30.1. Mobile 15.30.2. Social Media 15.30.3. Web 15.30.4. Call Center 15.30.5. Email 15.30.6. Branch/Store 15.30.7. Others 15.31. Japan Customer Journey Analytics Market Forecast, by Application 15.31.1. Customer segmentation and targeting 15.31.2. Customer churn analysis 15.31.3. Customer behavioural analysis 15.31.4. Campaign management 15.31.5. Product management 15.31.6. Brand management 15.31.7. Others 15.32. Japan Customer Journey Analytics Market Forecast, by Organization Size 15.32.1. Small & Medium Enterprises 15.32.2. Large Enterprises 15.33. Japan Customer Journey Analytics Market Forecast, by Vertical 15.33.1. Banking, Financial Services, and Insurance (BFSI) 15.33.2. Government and Defense 15.33.3. Retail and eCommerce 15.33.4. Healthcare and Life Sciences 15.33.5. Telecommunications and IT 15.33.6. Manufacturing 15.33.7. Energy and Utilities 15.33.8. Travel and Hospitality 15.33.9. Media and Entertainment 15.33.10. Automotive and Transportation 15.33.11. Others 15.34. ASEAN Customer Journey Analytics Market Forecast, by Deployment Mode 15.34.1. Cloud 15.34.2. On-premises 15.35. ASEAN Customer Journey Analytics Market Forecast, by Touch Point 15.35.1. Mobile 15.35.2. Social Media 15.35.3. Web 15.35.4. Call Center 15.35.5. Email 15.35.6. Branch/Store 15.35.7. Others 15.36. ASEAN Customer Journey Analytics Market Forecast, by Application 15.36.1. Customer segmentation and targeting 15.36.2. Customer churn analysis 15.36.3. Customer behavioural analysis 15.36.4. Campaign management 15.36.5. Product management 15.36.6. Brand management 15.36.7. Others 15.37. ASEAN Customer Journey Analytics Market Forecast, by Organization Size 15.37.1. Small & Medium Enterprises 15.37.2. Large Enterprises 15.38. ASEAN Customer Journey Analytics Market Forecast, by Vertical 15.38.1. Banking, Financial Services, and Insurance (BFSI) 15.38.2. Government and Defense 15.38.3. Retail and eCommerce 15.38.4. Healthcare and Life Sciences 15.38.5. Telecommunications and IT 15.38.6. Manufacturing 15.38.7. Energy and Utilities 15.38.8. Travel and Hospitality 15.38.9. Media and Entertainment 15.38.10. Automotive and Transportation 15.38.11. Others 15.39. Rest of Asia Pacific Customer Journey Analytics Market Forecast, by Deployment Mode 15.39.1. Cloud 15.39.2. On-premises 15.40. Rest of Asia Pacific Customer Journey Analytics Market Forecast, by Touch Point 15.40.1. Mobile 15.40.2. Social Media 15.40.3. Web 15.40.4. Call Center 15.40.5. Email 15.40.6. Branch/Store 15.40.7. Others 15.41. Rest of Asia Pacific Customer Journey Analytics Market Forecast, by Application 15.41.1. Customer segmentation and targeting 15.41.2. Customer churn analysis 15.41.3. Customer behavioural analysis 15.41.4. Campaign management 15.41.5. Product management 15.41.6. Brand management 15.41.7. Others 15.42. Rest of Asia Pacific Customer Journey Analytics Market Forecast, by Organization Size 15.42.1. Small & Medium Enterprises 15.42.2. Large Enterprises 15.43. Rest of Asia Pacific Customer Journey Analytics Market Forecast, by Vertical 15.43.1. Banking, Financial Services, and Insurance (BFSI) 15.43.2. Government and Defense 15.43.3. Retail and eCommerce 15.43.4. Healthcare and Life Sciences 15.43.5. Telecommunications and IT 15.43.6. Manufacturing 15.43.7. Energy and Utilities 15.43.8. Travel and Hospitality 15.43.9. Media and Entertainment 15.43.10. Automotive and Transportation 15.43.11. Others 15.44. Asia Pacific Customer Journey Analytics Market Attractiveness Analysis 15.44.1. By Component 15.44.2. By Deployment Mode 15.44.3. By Touch Point 15.44.4. By Application 15.44.5. By Organization Size 15.44.6. By Vertical 15.45. PEST Analysis 16. Middle East & Africa Customer Journey Analytics Market Analysis 16.1. Key Findings 16.2. Middle East & Africa Customer Journey Analytics Market Overview 16.3. Middle East & Africa Customer Journey Analytics Market Value Share Analysis, by Component 16.4. Middle East & Africa Customer Journey Analytics Market Forecast, by Component 16.4.1. Software 16.4.2. Services 16.5. Middle East & Africa Customer Journey Analytics Market Value Share Analysis, by Deployment Mode 16.6. Middle East & Africa Customer Journey Analytics Market Forecast, by Deployment Mode 16.6.1. Cloud 16.6.2. On-premises 16.7. Middle East & Africa Customer Journey Analytics Market Value Share Analysis, by Touch Point 16.8. Middle East & Africa Customer Journey Analytics Market Forecast, by Touch Point 16.8.1. Mobile 16.8.2. Social Media 16.8.3. Web 16.8.4. Call Center 16.8.5. Email 16.8.6. Branch/Store 16.8.7. Others 16.9. Middle East & Africa Customer Journey Analytics Market Value Share Analysis, by Application 16.10. Middle East & Africa Customer Journey Analytics Market Forecast, by Application 16.10.1. Customer segmentation and targeting 16.10.2. Customer churn analysis 16.10.3. Customer behavioural analysis 16.10.4. Campaign management 16.10.5. Product management 16.10.6. Brand management 16.10.7. Others 16.11. Middle East & Africa Customer Journey Analytics Market Value Share Analysis, by Organization Size 16.12. Middle East & Africa Customer Journey Analytics Market Forecast, by Organization Size 16.12.1. Small & Medium Enterprises 16.12.2. Large Enterprises 16.13. Middle East & Africa Customer Journey Analytics Market Value Share Analysis, by Vertical 16.14. Middle East & Africa Customer Journey Analytics Market Forecast, by Vertical 16.14.1. Banking, Financial Services, and Insurance (BFSI) 16.14.2. Government and Defense 16.14.3. Retail and eCommerce 16.14.4. Healthcare and Life Sciences 16.14.5. Telecommunications and IT 16.14.6. Manufacturing 16.14.7. Energy and Utilities 16.14.8. Travel and Hospitality 16.14.9. Media and Entertainment 16.14.10. Automotive and Transportation 16.14.11. Others 16.15. Middle East & Africa Customer Journey Analytics Market Value Share Analysis, by Country 16.16. Middle East & Africa Customer Journey Analytics Market Forecast, by Country 16.16.1. GCC, 2018–2026 16.16.2. South Africa, 2018–2026 16.16.3. Rest of Middle East & Africa, 2018–2026 16.17. Middle East & Africa Customer Journey Analytics Market Analysis, by Country/ Sub-region 16.18. GCC Customer Journey Analytics Market Forecast, by Component 16.18.1. Software 16.18.2. Services 16.19. GCC Customer Journey Analytics Market Forecast, by Deployment Mode 16.19.1. Cloud 16.19.2. On-premises 16.20. GCC Customer Journey Analytics Market Forecast, by Touch Point 16.20.1. Mobile 16.20.2. Social Media 16.20.3. Web 16.20.4. Call Center 16.20.5. Email 16.20.6. Branch/Store 16.20.7. Others 16.21. GCC Customer Journey Analytics Market Forecast, by Application 16.21.1. Customer segmentation and targeting 16.21.2. Customer churn analysis 16.21.3. Customer behavioural analysis 16.21.4. Campaign management 16.21.5. Product management 16.21.6. Brand management 16.21.7. Others 16.22. GCC Customer Journey Analytics Market Forecast, by Organization Size 16.22.1. Small & Medium Enterprises 16.22.2. Large Enterprises 16.23. GCC Customer Journey Analytics Market Forecast, by Vertical 16.23.1. Banking, Financial Services, and Insurance (BFSI) 16.23.2. Government and Defense 16.23.3. Retail and eCommerce 16.23.4. Healthcare and Life Sciences 16.23.5. Telecommunications and IT 16.23.6. Manufacturing 16.23.7. Energy and Utilities 16.23.8. Travel and Hospitality 16.23.9. Media and Entertainment 16.23.10. Automotive and Transportation 16.23.11. Others 16.24. South Africa Customer Journey Analytics Market Forecast, by Deployment Mode 16.24.1. Cloud 16.24.2. On-premises 16.25. South Africa Customer Journey Analytics Market Forecast, by Touch Point 16.25.1. Mobile 16.25.2. Social Media 16.25.3. Web 16.25.4. Call Center 16.25.5. Email 16.25.6. Branch/Store 16.25.7. Others 16.26. South Africa Customer Journey Analytics Market Forecast, by Application 16.26.1. Customer segmentation and targeting 16.26.2. Customer churn analysis 16.26.3. Customer behavioural analysis 16.26.4. Campaign management 16.26.5. Product management 16.26.6. Brand management 16.26.7. Others 16.27. South Africa Customer Journey Analytics Market Forecast, by Organization Size 16.27.1. Small & Medium Enterprises 16.27.2. Large Enterprises 16.28. South Africa Customer Journey Analytics Market Forecast, by Vertical 16.28.1. Banking, Financial Services, and Insurance (BFSI) 16.28.2. Government and Defense 16.28.3. Retail and eCommerce 16.28.4. Healthcare and Life Sciences 16.28.5. Telecommunications and IT 16.28.6. Manufacturing 16.28.7. Energy and Utilities 16.28.8. Travel and Hospitality 16.28.9. Media and Entertainment 16.28.10. Automotive and Transportation 16.28.11. Others 16.29. Rest of Middle East & Africa Customer Journey Analytics Market Forecast, by Component 16.29.1. Software 16.29.2. Services 16.30. Rest of Middle East & Africa Customer Journey Analytics Market Forecast, by Deployment Mode 16.30.1. Cloud 16.30.2. On-premises 16.31. Rest of Middle East & Africa Customer Journey Analytics Market Forecast, by Touch Point 16.31.1. Mobile 16.31.2. Social Media 16.31.3. Web 16.31.4. Call Center 16.31.5. Email 16.31.6. Branch/Store 16.31.7. Others 16.32. Rest of Middle East & Africa Customer Journey Analytics Market Forecast, by Application 16.32.1. Customer segmentation and targeting 16.32.2. Customer churn analysis 16.32.3. Customer behavioural analysis 16.32.4. Campaign management 16.32.5. Product management 16.32.6. Brand management 16.32.7. Others 16.33. Rest of Middle East & Africa Customer Journey Analytics Market Forecast, by Organization Size 16.33.1. Small & Medium Enterprises 16.33.2. Large Enterprises 16.34. Rest of Middle East & Africa Customer Journey Analytics Market Forecast, by Vertical 16.34.1. Banking, Financial Services, and Insurance (BFSI) 16.34.2. Government and Defense 16.34.3. Retail and eCommerce 16.34.4. Healthcare and Life Sciences 16.34.5. Telecommunications and IT 16.34.6. Manufacturing 16.34.7. Energy and Utilities 16.34.8. Travel and Hospitality 16.34.9. Media and Entertainment 16.34.10. Automotive and Transportation 16.34.11. Others 16.35. Middle East & Africa Customer Journey Analytics Market Attractiveness Analysis 16.35.1. By Component 16.35.2. By Deployment Mode 16.35.3. By Touch Point 16.35.4. By Application 16.35.5. By Organization Size 16.35.6. By Vertical 16.36. PEST Analysis 17. Latin America Customer Journey Analytics Market Analysis 17.1. Key Findings 17.2. Latin America Customer Journey Analytics Market Overview 17.3. Latin America Customer Journey Analytics Market Value Share Analysis, by Component 17.4. Latin America Customer Journey Analytics Market Forecast, by Component 17.4.1. Software 17.4.2. Services 17.5. Latin America Customer Journey Analytics Market Value Share Analysis, by Deployment Mode 17.6. Latin America Customer Journey Analytics Market Forecast, by Deployment Mode 17.6.1. Cloud 17.6.2. On-premises 17.7. Latin America Customer Journey Analytics Market Value Share Analysis, by Touch Point 17.8. Latin America Customer Journey Analytics Market Forecast, by Touch Point 17.8.1. Mobile 17.8.2. Social Media 17.8.3. Web 17.8.4. Call Center 17.8.5. Email 17.8.6. Branch/Store 17.8.7. Others 17.9. Latin America Customer Journey Analytics Market Value Share Analysis, by Application 17.10. Latin America Customer Journey Analytics Market Forecast, by Application 17.10.1. Customer segmentation and targeting 17.10.2. Customer churn analysis 17.10.3. Customer behavioural analysis 17.10.4. Campaign management 17.10.5. Product management 17.10.6. Brand management 17.10.7. Others 17.11. Latin America Customer Journey Analytics Market Value Share Analysis, by Organization Size 17.12. Latin America Customer Journey Analytics Market Forecast, by Organization Size 17.12.1. Small & Medium Enterprises 17.12.2. Large Enterprises 17.13. Latin America Customer Journey Analytics Market Value Share Analysis, by Vertical 17.14. Latin America Customer Journey Analytics Market Forecast, by Vertical 17.14.1. Banking, Financial Services, and Insurance (BFSI) 17.14.2. Government and Defense 17.14.3. Retail and eCommerce 17.14.4. Healthcare and Life Sciences 17.14.5. Telecommunications and IT 17.14.6. Manufacturing 17.14.7. Energy and Utilities 17.14.8. Travel and Hospitality 17.14.9. Media and Entertainment 17.14.10. Automotive and Transportation 17.14.11. Others 17.15. Latin America Customer Journey Analytics Market Value Share Analysis, by Country 17.16. Latin America Customer Journey Analytics Market Forecast, by Country 17.16.1.1. Brazil, 2018–2026 17.16.1.2. Mexico, 2018–2026 17.16.1.3. Rest of Latin America, 2018–2026 17.17. Latin America Customer Journey Analytics Market Analysis, by Country/ Sub-region 17.18. Brazil Customer Journey Analytics Market Forecast, by Component 17.18.1. Software 17.18.2. Services 17.19. Brazil Customer Journey Analytics Market Forecast, by Deployment Mode 17.19.1. Cloud 17.19.2. On-premises 17.20. Brazil Customer Journey Analytics Market Forecast, by Touch Point 17.20.1. Mobile 17.20.2. Social Media 17.20.3. Web 17.20.4. Call Center 17.20.5. Email 17.20.6. Branch/Store 17.20.7. Others 17.21. Brazil Customer Journey Analytics Market Forecast, by Application 17.21.1. Customer segmentation and targeting 17.21.2. Customer churn analysis 17.21.3. Customer behavioural analysis 17.21.4. Campaign management 17.21.5. Product management 17.21.6. Brand management 17.21.7. Others 17.22. Brazil Customer Journey Analytics Market Forecast, by Organization Size 17.22.1. Small & Medium Enterprises 17.22.2. Large Enterprises 17.23. Brazil Customer Journey Analytics Market Forecast, by Vertical 17.23.1. Banking, Financial Services, and Insurance (BFSI) 17.23.2. Government and Defense 17.23.3. Retail and eCommerce 17.23.4. Healthcare and Life Sciences 17.23.5. Telecommunications and IT 17.23.6. Manufacturing 17.23.7. Energy and Utilities 17.23.8. Travel and Hospitality 17.23.9. Media and Entertainment 17.23.10. Automotive and Transportation 17.23.11. Others 17.24. Mexico Customer Journey Analytics Market Forecast, by Component 17.24.1. Software 17.24.2. Services 17.25. Mexico Customer Journey Analytics Market Forecast, by Deployment Mode 17.25.1. Cloud 17.25.2. On-premises 17.26. Mexico Customer Journey Analytics Market Forecast, by Touch Point 17.26.1. Mobile 17.26.2. Social Media 17.26.3. Web 17.26.4. Call Center 17.26.5. Email 17.26.6. Branch/Store 17.26.7. Others 17.27. Mexico Customer Journey Analytics Market Forecast, by Application 17.27.1. Customer segmentation and targeting 17.27.2. Customer churn analysis 17.27.3. Customer behavioural analysis 17.27.4. Campaign management 17.27.5. Product management 17.27.6. Brand management 17.27.7. Others 17.28. Mexico Customer Journey Analytics Market Forecast, by Organization Size 17.28.1. Small & Medium Enterprises 17.28.2. Large Enterprises 17.29. Mexico Customer Journey Analytics Market Forecast, by Vertical 17.29.1. Banking, Financial Services, and Insurance (BFSI) 17.29.2. Government and Defense 17.29.3. Retail and eCommerce 17.29.4. Healthcare and Life Sciences 17.29.5. Telecommunications and IT 17.29.6. Manufacturing 17.29.7. Energy and Utilities 17.29.8. Travel and Hospitality 17.29.9. Media and Entertainment 17.29.10. Automotive and Transportation 17.29.11. Others 17.30. Rest of Latin America Customer Journey Analytics Market Forecast, by Component 17.30.1. Software 17.30.2. Services 17.31. Rest of Latin America Customer Journey Analytics Market Forecast, by Deployment Mode 17.31.1. Cloud 17.31.2. On-premises 17.31.3. Managed Services and Web-based Application Programming Interface 17.32. Rest of Latin America Customer Journey Analytics Market Forecast, by Touch Point 17.32.1. Mobile 17.32.2. Social Media 17.32.3. Web 17.32.4. Call Center 17.32.5. Email 17.32.6. Branch/Store 17.32.7. Others 17.33. Rest of Latin America Customer Journey Analytics Market Forecast, by Application 17.33.1. Customer segmentation and targeting 17.33.2. Customer churn analysis 17.33.3. Customer behavioural analysis 17.33.4. Campaign management 17.33.5. Product management 17.33.6. Brand management 17.33.7. Others 17.34. Rest of Latin America Customer Journey Analytics Market Forecast, by Organization Size 17.34.1. Small & Medium Enterprises 17.34.2. Large Enterprises 17.35. Rest of Latin America Customer Journey Analytics Market Forecast, by Vertical 17.35.1. Banking, Financial Services, and Insurance (BFSI) 17.35.2. Government and Defense 17.35.3. Retail and eCommerce 17.35.4. Healthcare and Life Sciences 17.35.5. Telecommunications and IT 17.35.6. Manufacturing 17.35.7. Energy and Utilities 17.35.8. Travel and Hospitality 17.35.9. Media and Entertainment 17.35.10. Automotive and Transportation 17.35.11. Others 17.36. Latin America Customer Journey Analytics Market Attractiveness Analysis 17.36.1. By Component 17.36.2. By Deployment Mode 17.36.3. By Touch Point 17.36.4. By Application 17.36.5. By Organization Size 17.36.6. By Vertical 17.37. PEST Analysis 18. Company Profiles 18.1. Market Share Analysis, by Company 18.2. Competition Matrix 18.3. Company Profiles: Key Players 18.3.1. IBM. 18.3.1.1. Company Overview 18.3.1.2. Financial Overview 18.3.1.3. Business Strategy 18.3.1.4. Recent Developments 18.3.1.5. Manufacturing Footprint 18.3.2. Verint Systems 18.3.3. Nice Systems 18.3.4. Adobe Systems 18.3.5. Salesforce 18.3.6. SAP 18.3.7. Pointillist 18.3.8. Servion 18.3.9. Quadient 18.3.10. Trustwave 18.3.11. Clickfox 18.3.12. Ust Global 18.3.13. Kitewheel 18.3.14. Callminer 19. Primary Key Insights

About This Report

Report ID6437
Category Information Technology & Telecommunication
Published DateNov 2019
No of Pages218
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