Procurement-as-a-Service Market: Adoption of Cognitive Procurement Technologies to Create Significant Opportunities for the Enterprises

The Procurement-as-a-Service Market size was valued at USD 3.85 Billion in 2024 and the total Procurement-as-a-Service revenue is expected to grow at a CAGR of 6.5% from 2025 to 2032, reaching nearly USD 6.38 Billion.

Procurement as a service is an outsourced procurement business model that combines employees, technology, and experience to manage a portion, or the entire, procurement responsibilities of the user's firm. Procurement as a service, like SaaS (software as a service), administers procurement services. Choosing a more complete procurement platform that is built with multiple technological solutions to provide users with category management, supplier management, and more will ensure that the user's organisation has efficient performance as well as significant cost savings.

During the forecast period, the Asia Pacific Procurement-as-a-Service Market is expected to grow at a fast rate. The growing organisational requirement to streamline procurement operations, as well as the favourable influence of BPO development on procurement outsourcing, are the primary driving drivers for the Asia Pacific Procurement-as-a-Service Market. In addition to these considerations, numerous prominent organisations' considerable technical development initiatives are likely to increase demand during the forecast period.

Some of the key players operating in the Procurement-as-a-Service Market which are profiled in this market report include GEP, Accenture, IBM Corporation, Infosys Ltd., HCL Technologies, Corbus, LLC, WNS (Holdings) Limited, CAPGEMINI SE, Genpact Ltd., and Wipro Limited among others. In addition to these players, there are several other important players operating in the procurement as-a-service ecosystems, which were studied, analysed.

Market initiative is a strategy basically adopted by the companies to expand their footprint across the world and meet the growing demand of their customers. The Procurement-as-a-Service Market players present in procurement as service market are mainly focusing towards offering efficient services. By signing partnership, contracts, joint ventures, funding, and inaugurating new offices across the world permit the company maintain its brand name globally. Most of the market initiative were observed in North America, Asia Pacific, and Europe regions.To know about the Research Methodology :- Request Free Sample Report
Procurement-as-a-Service Market Trend & Opportunity
Adoption of Cognitive Procurement Technologies

The advent of artificial intelligence (AI) in the procurement is expected to create significant opportunities for the enterprises to maximize efficiency, reduce operational costs, and speed up their productivity gains. Since it has been observed that various companies from different industries are moving to adapt to cognitive procurement technologies such as Machine Learning, Big Data Analytics, Artificial Intelligence, Natural Language Processing, and Robotic Process Automation, some of the leading service providers are also focusing on integrating advanced technology such as AI in their process.

The procurement teams are focusing on designing and developing intelligent bots, which are expected to complete almost all run-of-the-mill procurement tasks with a minimal human intervention. Some of the leading companies such as GEP, Genpact, Infosys Ltd., IBM Corporation, Zycus Inc., and Accenture, have significantly invested on integration of AI technology in their procurement service offerings.

Growth of End-User Industry across the Developing Economies

Strategic sourcing, transaction management, spend management, and other procurement services are expected to see a significant increase in demand in fast-growing economies. Recently, countries across the world have attracted significant investment in the development of critical energy and power infrastructure, as well as rising investment in other industrial sectors such as oil and gas, power generation, and manufacturing, to facilitate growth due to increasing demand from its rapidly growing population.

Moreover, various prominent industrial market players from different industry verticals also have expanded their business operations across the world to capitalize on its fast-growing population and subsequently to set up a state-of-the-art technology enabled plants and manufacturing facilities. Thus, the growing end-user industry across the developing economies, is expected to witness a significant boost in its manufacturing capabilities and is expected to drive the demand for procurement as-a-service offerings across different industry verticals.
Procurement-as-a-Service Market Dynamics
Growing Focus of Enterprises on Streamlining the Procurement Processes to Drive the Growth of Procurement-as-a-Service Market

Indirect procurement accounts for 15% to 30% of a company's overall revenue. As a result, firms across all industries are increasingly focused on outsourcing their procurement operations in order to reduce the operational costs associated with procurement activities. Companies can manage their operations such as transaction management, sourcing, spend management, category management, and others by outsourcing these business processes.

Furthermore, businesses are extending their operations in order to increase their client base. Procurement plays an important role in improving supply chain transparency, generating enterprise-wide cost reductions, and gaining access to supplier innovation.

As a result, procurement departments across the world are currently focused on exploring the topic of procurement outsourcing in order to fulfil corporate objectives. The procurement as a service approach not only reduces costs and increases flexibility, but it also provides organisations with subject matter knowledge.

As a consequence, a growing number of businesses are focused on simplifying their procurement processes through the adoption of the procurement-as-a-service model, which is driving the growth of the Procurement-as-a-Service Market.

Increasing Focus on Catering Fully Customizable Services to the Customers to Drive the Growth of Procurement-as-a-Service Market

The procurement outsourcing has moved from spend analysis and reporting to the category and spend management; from allowing supplier management back-end analytics to actually handling tail-end suppliers. The various procurement service providers are increasingly focusing on catering fully customizable services to their customers in order to meet their unique requirements and thereby optimize their procurement functions.

Scalable, customized procurement operations outsourcing offerings, where the resources go where they are required and are not longer-term fixed expenditures, deliver higher return on investments (ROI) in terms of costs as well as overall savings. These flexible, on-demand procurement outsourcing models are also typically more associated with a customer’s requirements, and offer access to real-time, on-demand market insight and the capability to rapidly deploy third-party sourcing resources where they are required the most. Thus, the evolution of BPO and rising focus on offering customizable services are driving the growth of the Procurement-as-a-Service Market.

Expensive Security Updates to Restraint the Procurement-as-a-Service Market Growth

Data security is one of the major challenges for both large as well as small enterprises in the present scenario, across various industries. The security upgrades and security retrofits are expensive in nature and usually fall short of the level of protection needed to defend or prevent cyberattacks. The cyber-attacks are the fastest growing crimes across the globe and as the procurement trends transform to digitally-enabled supply chains, the enterprise supply chain is expected to become more vulnerable.

This puts purchase and sourcing data such as financial details and supplier contracts at risk. Outsourcing procurement functions with no due diligence or utilizing untested and unreliable software packages can provide significant chances for the hackers to hack the process information or the customer’s details. These security gaps may arise owing to the incompatibility of legacy systems with that of outsourced solutions. Thus, concerns associated to the data security in the procurement as-a-service offerings is expected to restraint the Procurement-as-a-Service market growth.
Procurement-as-a-Service Market Segment Analysis
On the basis of component, the procurement as-a-service market is segmented into strategic sourcing, spend management, category management, process management, contract management, transaction management. The spend management segment dominated the component segment with 21.8% of market share in 2024 and is expected to grow at a CAGR 5.52% during the forecast period. An effective spend management supports a company to guarantee that the supplier data is kept up to date so that procurement executives are provided with the right information.

Further, the supplier databases are integrated throughout the company in order to avoid duplication of the suppliers. The spend management service also includes recognizing the existing procurement inefficiencies and thereby correcting these inefficiencies. Key activities within spend management include spend planning and disbursement, spend monitoring and analysis, and buyer management.

Based on enterprise size, the procurement as-a-service market is segmented into small and medium enterprises (SMEs) and large enterprises. The large enterprises segment dominated the enterprise size segment with 63.3% of market share in 2024 and is expected to grow at a CAGR 7.34% during the forecast period. Large enterprises deal with complex contracts, such as IT systems, military hardware, and public infrastructure projects, which take a longer duration to deliver services and need better expertise. Thanks to this, large enterprises across the world are focused on cost optimization and also increasing the overall productivity of the businesses.

On the other hand, these enterprises also face challenges like enhanced regulatory environment. Attributing to this, large enterprises are significantly moving toward implementing procurement as-a-service in order to minimize their operational costs and eliminate their difficulties. The procurement outsourcing model has been a method for very large companies to manage cost savings. Major companies such as Amazon and Walmart have increasingly focused on utilizing their procurement and purchasing strategies to gain themselves a competitive advantage over the SMEs they compete with every day.

Based on end-use industry, the Procurement as-a-Service market is segmented into IT and telecom, consumer goods and retail, manufacturing, energy and utility, healthcare, hospitality and tourism, and others. The other end-user industry includes automotive, chemicals, transportation and logistics, and BFSI. The manufacturing segment dominated the end-use industry segment with 38.6% of market share in 2024 and is expected to grow at a CAGR 5.83% during the forecast period.

The manufacturing companies are significantly adopting technology-driven and procurement outsourcing solutions, which facilitate them to modernize their manufacturing processes and attain substantial cost savings. With the energy costs and prices in procurement in the manufacturing being considerably unstable, it becomes more challenging for the procurement team to estimate the procurement budget for any of the commodities. Thus, the manufacturing companies are focusing on partnering with the procurement service providers.
Procurement-as-a-Service Market Regional Insights
Asia Pacific region held a significant Procurement-as-a-Service market share in 2024 and is expected to grow at the highest CAGR of 7.60% and dominate the Procurement-as-a-Service market by the forecast period. Asia Pacific region is considered to be the fastest-growing economic region, with China and India as the world’s first and third fastest-growing economies. Also, Japan is the most technologically advanced country in the region, giving an opportunity for the development of the electronics market.

Also, emerging economies of Southeast Asia such as Vietnam, Malaysia, Indonesia, and others are experiencing a growth in their infrastructural sector thus; the demand for procurement as-a-service (PaaS) in the region is expected to increase during the forecast period.

The Indian government started the "Make in India" initiative to boost the growth of various sectors such as manufacturing, automobile, and food & beverages, among others. The Indian government is launching Make in India 2.0, which is the next round of make in India, and this initiative will focus on futuristic segments such as robotics. The make in India supported the advancement in the various industries, which further boosts the Indian procurement as-a-service (PaaS) industry with the exponential growth in the forecast period.

In Asia Pacific region, the constant increase in population has led to increased demand for advanced technologies. The growing sales of advanced technologies in various industries provide a good opportunity for the service providers of procurement services to expand their market share in the region. The adoption of advanced technologies integrated with procurement solutions is expected to increase at a noticeable rate in the developing countries of Asia Pacific.

Thanks to this, providers in the region are putting significant efforts to build a sustainable business. The adoption of advanced procurement solutions is suited for various industries such as manufacturing and retail, to manage their spend management and transaction management.North America region dominated the Procurement-as-a-Service Market in 2024 and is expected to grow at a CAGR 4.9% during the forecast period. North America is highly active in adopting advanced technologies such as AI, machine learning, robotics, and IoT. Various companies in the region are focused on developing robotic process automation (RPA) and providing to several industries.

Businesses in the region will leverage RPA in order to handle their support functions, including procurement. For procurement services providers, RPA presents an opportunity to automate their transactional processes, leaving the manual workers to focus on activities that need a substantial level of judgment. In the US, trade agreements offer substantial export opportunities for US companies. When companies based in the US sell into foreign government procurement market, they accelerate exports and support better, higher-paying US jobs.

The trade agreement between the US and South Korea surges opportunities for companies based in the US in order to supply their goods and services to the government of South Korea by offering them additional access and strong protections to the procurement market. The government procurement rules ensure that businesses in the US, such as small enterprises and textile companies requesting on Department of Defense (DoD) procurement continue in order to receive the same protections they have in other agreements, and also ensure that US environmental and labor safeguards would be maintained.
Procurement-as-a-Service Market Scope: Inquiry Before Buying



Procurement-as-a-Service Market


Report Coverage
Details


Base Year:
2024
Forecast Period:
2025-2032


Historical Data:
2019 to 2024
Market Size in 2024:
USD 3.85 Bn.


Forecast Period 2025 to 2032 CAGR:
6.5%
Market Size in 2032:
USD 6.38 Bn.


 Segments Covered:
by Component
Strategic Sourcing
Spend Management
Category Management
Process Management
Contract Management
Transaction Management


by Enterprise Size
SMEs
Large Enterprises


by End-Use Industry
IT & Telecom
Consumer Goods & Retail
Manufacturing
Energy & Utility
Healthcare
Hospitality & Tourism
Others



Procurement-as-a-Service Market, by Region
North America (United States, Canada and Mexico)
Europe (UK, France, Germany, Italy, Spain, Sweden, Austria and Rest of Europe)
Asia Pacific (China, South Korea, Japan, India, Australia, Indonesia, Malaysia, Vietnam, Taiwan, Bangladesh, Pakistan and Rest of APAC)
Middle East and Africa (South Africa, GCC, Egypt, Nigeria and Rest of ME&A)
South America (Brazil, Argentina Rest of South America)
Procurement-as-a-Service Market, Key Players are
1. Accenture
2. Infosys
3. GEP
4. Genpact
5. Proxima
6. WNS Denali
7. Capgemini
8. IBM
9. Wipro
10. HCL Technologies
11. Tata Consultancy Services(TCS)
12. Xchanging
13. Aegis Components Inc.
14. Corbus LLC
15. Bain & Company
16. CA Technologies
17. Hewlett Packard Enterprise Development LP
18. Skybox Security Inc.
19. Palo Alto Networks, Inc
20. Cisco Systems, Inc.

Frequently Asked Questions:

1] What is the growth rate of the Global Procurement-as-a-Service Market?
Ans. The Global Procurement-as-a-Service Market is growing at a significant rate of 6.5% during the forecast period.

2] Which region is expected to have the highest growth rate in the Global Procurement-as-a-Service Market?
Ans. The Asia Pacific region is expected to hold the highest growth rate in the Procurement-as-a-Service Market during the forecast period.

3] What is the market size of the Global Procurement-as-a-Service Market by 2032?
Ans. The market size of the Procurement-as-a-Service Market by 2032 is expected to reach USD 6.38 Bn.

4] What are the major key players of the Global Procurement-as-a-Service Market?
Ans. The major key players of the Global Procurement-as-a-Service Market are Accenture, Infosys, GEP, Genpact, Proxima, WNS Denali, Capgemini, IBM, and Wipro.

5] What was the Global Procurement-as-a-Service Market size in 2024?
Ans: The Global Procurement-as-a-Service Market size was USD 3.85 Billion in 2024.