IP Telephony Market
1. Preface
1.1. Report Scope and Market Segmentation
1.2. Research Highlights
1.3. Research Objectives
2. Assumptions and Research Methodology
2.1. Report Assumptions
2.2. Abbreviations
2.3. Research Methodology
2.3.1. Secondary Research
2.3.1.1. Secondary data
2.3.1.2. Secondary Sources
2.3.2. Primary Research
2.3.2.1. Data from Primary Sources
2.3.2.2. Breakdown of Primary Sources
3. Executive Summary: IP Telephony Market Size, by Market Value (US$ Bn)
4. Market Overview
4.1. Introduction
4.2. Market Indicator
4.2.1. Drivers
4.2.2. Restraints
4.2.3. Opportunities
4.2.4. Challenges
4.3. Porter’s Analysis
4.4. Value Chain Analysis
4.5. Market Risk Analysis
4.6. SWOT Analysis
4.7. Industry Trends and Emerging Technologies
5. Supply Side and Demand Side Indicators
6. IP Telephony Market Analysis and Forecast
6.1. IP Telephony Market Size & Y-o-Y Growth Analysis
6.1.1. North America
6.1.2. Europe
6.1.3. Asia Pacific
6.1.4. Middle East & Africa
6.1.5. South America
7. IP Telephony Market Analysis and Forecast, By Component
7.1. Introduction and Definition
7.2. Key Findings
7.3. IP Telephony Market Value Share Analysis, By Component
7.4. IP Telephony Market Size (US$ Bn) Forecast, By Component
7.5. IP Telephony Market Analysis, By Component
7.6. IP Telephony Market Attractiveness Analysis, By Component
8. IP Telephony Market Analysis and Forecast, By Connectivity
8.1. Introduction and Definition
8.2. Key Findings
8.3. IP Telephony Market Value Share Analysis, By Connectivity
8.4. IP Telephony Market Size (US$ Bn) Forecast, By Connectivity
8.5. IP Telephony Market Analysis, By Connectivity
8.6. IP Telephony Market Attractiveness Analysis, By Connectivity
9. IP Telephony Market Analysis and Forecast, By Organization Size
9.1. Introduction and Definition
9.2. Key Findings
9.3. IP Telephony Market Value Share Analysis, By Organization Size
9.4. IP Telephony Market Size (US$ Bn) Forecast, By Organization Size
9.5. IP Telephony Market Analysis, By Organization Size
9.6. IP Telephony Market Attractiveness Analysis, By Organization Size
10. IP Telephony Market Analysis and Forecast, By Vertical
10.1. Introduction and Definition
10.2. Key Findings
10.3. IP Telephony Market Value Share Analysis, By Vertical
10.4. IP Telephony Market Size (US$ Bn) Forecast, By Vertical
10.5. IP Telephony Market Analysis, By Vertical
10.6. IP Telephony Market Attractiveness Analysis, By Vertical
11. IP Telephony Market Analysis, by Region
11.1. IP Telephony Market Value Share Analysis, by Region
11.2. IP Telephony Market Size (US$ Bn) Forecast, by Region
11.3. IP Telephony Market Attractiveness Analysis, by Region
12. North America IP Telephony Market Analysis
12.1. Key Findings
12.2. North America IP Telephony Market Overview
12.3. North America IP Telephony Market Value Share Analysis, By Component
12.4. North America IP Telephony Market Forecast, By Component
12.4.1. Hardware Based
12.4.1.1. IP Desktop Phones
12.4.1.2. Audio Conference Phones
12.4.1.3. DECT Phones
12.4.2. Softphones
12.4.3. Services
12.5. North America IP Telephony Market Value Share Analysis, By Connectivity
12.6. North America IP Telephony Market Forecast, By Connectivity
12.6.1. Wired
12.6.2. Wireless
12.7. North America IP Telephony Market Value Share Analysis, By Organization Size
12.8. North America IP Telephony Market Forecast, By Organization Size
12.8.1. Small and Medium-sized Enterprises (SMEs)
12.8.2. Large Enterprises
12.9. North America IP Telephony Market Value Share Analysis, By Vertical
12.10. North America IP Telephony Market Forecast, By Vertical
12.10.1. BFSI
12.10.2. Healthcare
12.10.3. Retail
12.10.4. Government Organizations
12.10.5. Others
12.11. North America IP Telephony Market Value Share Analysis, by Country
12.12. North America IP Telephony Market Forecast, by Country
12.12.1. U.S.
12.12.2. Canada
12.13. North America IP Telephony Market Analysis, by Country
12.14. U.S. IP Telephony Market Forecast, By Component
12.14.1. Hardware Based
12.14.1.1. IP Desktop Phones
12.14.1.2. Audio Conference Phones
12.14.1.3. DECT Phones
12.14.2. Softphones
12.14.3. Services
12.15. U.S. IP Telephony Market Forecast, By Connectivity
12.15.1. Wired
12.15.2. Wireless
12.16. U.S. IP Telephony Market Forecast, By Organization Size
12.16.1. Small and Medium-sized Enterprises (SMEs)
12.16.2. Large Enterprises
12.17. U.S. IP Telephony Market Forecast, By Vertical
12.17.1. BFSI
12.17.2. Healthcare
12.17.3. Retail
12.17.4. Government Organizations
12.17.5. Others
12.18. Canada IP Telephony Market Forecast, By Component
12.18.1. Hardware Based
12.18.1.1. IP Desktop Phones
12.18.1.2. Audio Conference Phones
12.18.1.3. DECT Phones
12.18.2. Softphones
12.18.3. Services
12.19. Canada IP Telephony Market Forecast, By Connectivity
12.19.1. Wired
12.19.2. Wireless
12.20. Canada IP Telephony Market Forecast, By Organization Size
12.20.1. Small and Medium-sized Enterprises (SMEs)
12.20.2. Large Enterprises
12.21. Canada IP Telephony Market Forecast, By Vertical
12.21.1. BFSI
12.21.2. Healthcare
12.21.3. Retail
12.21.4. Government Organizations
12.21.5. Others
12.22. North America IP Telephony Market Attractiveness Analysis
12.22.1. By Component
12.22.2. By Connectivity
12.22.3. By Organization Size
12.22.4. By Vertical
12.23. PEST Analysis
12.24. Key Trends
12.25. Key Developments
13. Europe IP Telephony Market Analysis
13.1. Key Findings
13.2. Europe IP Telephony Market Overview
13.3. Europe IP Telephony Market Value Share Analysis, By Component
13.4. Europe IP Telephony Market Forecast, By Component
13.4.1. Hardware Based
13.4.1.1. IP Desktop Phones
13.4.1.2. Audio Conference Phones
13.4.1.3. DECT Phones
13.4.2. Softphones
13.4.3. Services
13.5. Europe IP Telephony Market Value Share Analysis, By Connectivity
13.6. Europe IP Telephony Market Forecast, By Connectivity
13.6.1. Wired
13.6.2. Wireless
13.7. Europe IP Telephony Market Value Share Analysis, By Organization Size
13.8. Europe IP Telephony Market Forecast, By Organization Size
13.8.1. Small and Medium-sized Enterprises (SMEs)
13.8.2. Large Enterprises
13.9. Europe IP Telephony Market Value Share Analysis, By Vertical
13.10. Europe IP Telephony Market Forecast, By Vertical
13.10.1. BFSI
13.10.2. Healthcare
13.10.3. Retail
13.10.4. Government Organizations
13.10.5. Others
13.11. Europe IP Telephony Market Value Share Analysis, by Country
13.12. Europe IP Telephony Market Forecast, by Country
13.12.1. Germany
13.12.2. U.K.
13.12.3. France
13.12.4. Italy
13.12.5. Spain
13.12.6. Rest of Europe
13.13. Europe IP Telephony Market Analysis, by Country
13.14. Germany IP Telephony Market Forecast, By Component
13.14.1. Hardware Based
13.14.1.1. IP Desktop Phones
13.14.1.2. Audio Conference Phones
13.14.1.3. DECT Phones
13.14.2. Softphones
13.14.3. Services
13.15. Germany IP Telephony Market Forecast, By Connectivity
13.15.1. Wired
13.15.2. Wireless
13.16. Germany IP Telephony Market Forecast, By Organization Size
13.16.1. Small and Medium-sized Enterprises (SMEs)
13.16.2. Large Enterprises
13.17. Germany IP Telephony Market Forecast, By Vertical
13.17.1. BFSI
13.17.2. Healthcare
13.17.3. Retail
13.17.4. Government Organizations
13.17.5. Others
13.18. U.K. IP Telephony Market Forecast, By Component
13.18.1. Hardware Based
13.18.1.1. IP Desktop Phones
13.18.1.2. Audio Conference Phones
13.18.1.3. DECT Phones
13.18.2. Softphones
13.18.3. Services
13.19. U.K. IP Telephony Market Forecast, By Connectivity
13.19.1. Wired
13.19.2. Wireless
13.20. U.K. IP Telephony Market Forecast, By Organization Size
13.20.1. Small and Medium-sized Enterprises (SMEs)
13.20.2. Large Enterprises
13.21. U.K. IP Telephony Market Forecast, By Vertical
13.21.1. BFSI
13.21.2. Healthcare
13.21.3. Retail
13.21.4. Government Organizations
13.21.5. Others
13.22. France IP Telephony Market Forecast, By Component
13.22.1. Hardware Based
13.22.1.1. IP Desktop Phones
13.22.1.2. Audio Conference Phones
13.22.1.3. DECT Phones
13.22.2. Softphones
13.22.3. Services
13.23. France IP Telephony Market Forecast, By Connectivity
13.23.1. Wired
13.23.2. Wireless
13.24. France IP Telephony Market Forecast, By Organization Size
13.24.1. Small and Medium-sized Enterprises (SMEs)
13.24.2. Large Enterprises
13.25. France IP Telephony Market Forecast, By Vertical
13.25.1. BFSI
13.25.2. Healthcare
13.25.3. Retail
13.25.4. Government Organizations
13.25.5. Others
13.26. Italy IP Telephony Market Forecast, By Component
13.26.1. Hardware Based
13.26.1.1. IP Desktop Phones
13.26.1.2. Audio Conference Phones
13.26.1.3. DECT Phones
13.26.2. Softphones
13.26.3. Services
13.27. Italy IP Telephony Market Forecast, By Connectivity
13.27.1. Wired
13.27.2. Wireless
13.28. Italy IP Telephony Market Forecast, By Organization Size
13.28.1. Small and Medium-sized Enterprises (SMEs)
13.28.2. Large Enterprises
13.29. Italy IP Telephony Market Forecast, By Vertical
13.29.1. BFSI
13.29.2. Healthcare
13.29.3. Retail
13.29.4. Government Organizations
13.29.5. Others
13.30. Spain IP Telephony Market Forecast, By Component
13.30.1. Hardware Based
13.30.1.1. IP Desktop Phones
13.30.1.2. Audio Conference Phones
13.30.1.3. DECT Phones
13.30.2. Softphones
13.30.3. Services
13.31. Spain IP Telephony Market Forecast, By Connectivity
13.31.1. Wired
13.31.2. Wireless
13.32. Spain IP Telephony Market Forecast, By Organization Size
13.32.1. Small and Medium-sized Enterprises (SMEs)
13.32.2. Large Enterprises
13.33. Spain IP Telephony Market Forecast, By Vertical
13.33.1. BFSI
13.33.2. Healthcare
13.33.3. Retail
13.33.4. Government Organizations
13.33.5. Others
13.34. Rest of Europe IP Telephony Market Forecast, By Component
13.34.1. Hardware Based
13.34.1.1. IP Desktop Phones
13.34.1.2. Audio Conference Phones
13.34.1.3. DECT Phones
13.34.2. Softphones
13.34.3. Services
13.35. Rest of Europe IP Telephony Market Forecast, By Connectivity
13.35.1. Wired
13.35.2. Wireless
13.36. Rest of Europe IP Telephony Market Forecast, By Organization Size
13.36.1. Small and Medium-sized Enterprises (SMEs)
13.36.2. Large Enterprises
13.37. Rest Of Europe IP Telephony Market Forecast, By Vertical
13.37.1. BFSI
13.37.2. Healthcare
13.37.3. Retail
13.37.4. Government Organizations
13.37.5. Others
13.38. Europe IP Telephony Market Attractiveness Analysis
13.38.1. By Component
13.38.2. By Connectivity
13.38.3. By Organization Size
13.38.4. By Vertical
13.39. PEST Analysis
13.40. Key Trends
13.41. Key Developments
14. Asia Pacific IP Telephony Market Analysis
14.1. Key Findings
14.2. Asia Pacific IP Telephony Market Overview
14.3. Asia Pacific IP Telephony Market Value Share Analysis, By Component
14.4. Asia Pacific IP Telephony Market Forecast, By Component
14.4.1. Hardware Based
14.4.1.1. IP Desktop Phones
14.4.1.2. Audio Conference Phones
14.4.1.3. DECT Phones
14.4.2. Softphones
14.4.3. Services
14.5. Asia Pacific IP Telephony Market Value Share Analysis, By Connectivity
14.6. Asia Pacific IP Telephony Market Forecast, By Connectivity
14.6.1. Wired
14.6.2. Wireless
14.7. Asia Pacific IP Telephony Market Value Share Analysis, By Organization Size
14.8. Asia Pacific IP Telephony Market Forecast, By Organization Size
14.8.1. Small and Medium-sized Enterprises (SMEs)
14.8.2. Large Enterprises
14.9. Asia Pacific IP Telephony Market Value Share Analysis, By Vertical
14.10. Asia Pacific IP Telephony Market Forecast, By Vertical
14.10.1. BFSI
14.10.2. Healthcare
14.10.3. Retail
14.10.4. Government Organizations
14.10.5. Others
14.11. Asia Pacific IP Telephony Market Value Share Analysis, by Country
14.12. Asia Pacific IP Telephony Market Forecast, by Country
14.12.1. China
14.12.2. India
14.12.3. Japan
14.12.4. ASEAN
14.12.5. Rest of Asia Pacific
14.13. Asia Pacific IP Telephony Market Analysis, by Country
14.14. China IP Telephony Market Forecast, By Component
14.14.1. Hardware Based
14.14.1.1. IP Desktop Phones
14.14.1.2. Audio Conference Phones
14.14.1.3. DECT Phones
14.14.2. Softphones
14.14.3. Services
14.15. China IP Telephony Market Forecast, By Connectivity
14.15.1. Wired
14.15.2. Wireless
14.16. China IP Telephony Market Forecast, By Organization Size
14.16.1. Small and Medium-sized Enterprises (SMEs)
14.16.2. Large Enterprises
14.17. China IP Telephony Market Forecast, By Vertical
14.17.1. BFSI
14.17.2. Healthcare
14.17.3. Retail
14.17.4. Government Organizations
14.17.5. Others
14.18. India IP Telephony Market Forecast, By Component
14.18.1. Hardware Based
14.18.1.1. IP Desktop Phones
14.18.1.2. Audio Conference Phones
14.18.1.3. DECT Phones
14.18.2. Softphones
14.18.3. Services
14.19. India IP Telephony Market Forecast, By Connectivity
14.19.1. Wired
14.19.2. Wireless
14.20. India IP Telephony Market Forecast, By Organization Size
14.20.1. Small and Medium-sized Enterprises (SMEs)
14.20.2. Large Enterprises
14.21. India IP Telephony Market Forecast, By Vertical
14.21.1. BFSI
14.21.2. Healthcare
14.21.3. Retail
14.21.4. Government Organizations
14.21.5. Others
14.22. Japan IP Telephony Market Forecast, By Component
14.22.1. Hardware Based
14.22.1.1. IP Desktop Phones
14.22.1.2. Audio Conference Phones
14.22.1.3. DECT Phones
14.22.2. Softphones
14.22.3. Services
14.23. Japan IP Telephony Market Forecast, By Connectivity
14.23.1. Wired
14.23.2. Wireless
14.24. Japan IP Telephony Market Forecast, By Organization Size
14.24.1. Small and Medium-sized Enterprises (SMEs)
14.24.2. Large Enterprises
14.25. Japan IP Telephony Market Forecast, By Vertical
14.25.1. BFSI
14.25.2. Healthcare
14.25.3. Retail
14.25.4. Government Organizations
14.25.5. Others
14.26. ASEAN IP Telephony Market Forecast, By Component
14.26.1. Hardware Based
14.26.1.1. IP Desktop Phones
14.26.1.2. Audio Conference Phones
14.26.1.3. DECT Phones
14.26.2. Softphones
14.26.3. Services
14.27. ASEAN IP Telephony Market Forecast, By Connectivity
14.27.1. Wired
14.27.2. Wireless
14.28. ASEAN IP Telephony Market Forecast, By Organization Size
14.28.1. Small and Medium-sized Enterprises (SMEs)
14.28.2. Large Enterprises
14.29. ASEAN IP Telephony Market Forecast, By Vertical
14.29.1. BFSI
14.29.2. Healthcare
14.29.3. Retail
14.29.4. Government Organizations
14.29.5. Others
14.30. Rest of Asia Pacific IP Telephony Market Forecast, By Component
14.30.1. Hardware Based
14.30.1.1. IP Desktop Phones
14.30.1.2. Audio Conference Phones
14.30.1.3. DECT Phones
14.30.2. Softphones
14.30.3. Services
14.31. Rest of Asia Pacific IP Telephony Market Forecast, By Connectivity
14.31.1. Wired
14.31.2. Wireless
14.32. Rest of Asia Pacific IP Telephony Market Forecast, By Organization Size
14.32.1. Small and Medium-sized Enterprises (SMEs)
14.32.2. Large Enterprises
14.33. Rest of Asia Pacific IP Telephony Market Forecast, By Vertical
14.33.1. BFSI
14.33.2. Healthcare
14.33.3. Retail
14.33.4. Government Organizations
14.33.5. Others
14.34. Asia Pacific IP Telephony Market Attractiveness Analysis
14.34.1. By Component
14.34.2. By Connectivity
14.34.3. By Organization Size
14.34.4. By Vertical
14.35. PEST Analysis
14.36. Key Trends
14.37. Key Developments
15. Middle East & Africa IP Telephony Market Analysis
15.1. Key Findings
15.2. Middle East & Africa IP Telephony Market Overview
15.3. Middle East & Africa IP Telephony Market Value Share Analysis, By Component
15.4. Middle East & Africa IP Telephony Market Forecast, By Component
15.4.1. Hardware Based
15.4.1.1. IP Desktop Phones
15.4.1.2. Audio Conference Phones
15.4.1.3. DECT Phones
15.4.2. Softphones
15.4.3. Services
15.5. Middle East & Africa IP Telephony Market Value Share Analysis, By Connectivity
15.6. Middle East & Africa IP Telephony Market Forecast, By Connectivity
15.6.1. Wired
15.6.2. Wireless
15.7. Middle East & Africa IP Telephony Market Value Share Analysis, By Organization Size
15.8. Middle East & Africa IP Telephony Market Forecast, By Organization Size
15.8.1. Small and Medium-sized Enterprises (SMEs)
15.8.2. Large Enterprises
15.9. Middle East & Africa IP Telephony Market Value Share Analysis, By Vertical
15.10. Middle East & Africa IP Telephony Market Forecast, By Vertical
15.10.1. BFSI
15.10.2. Healthcare
15.10.3. Retail
15.10.4. Government Organizations
15.10.5. Others
15.11. Middle East & Africa IP Telephony Market Value Share Analysis, by Country
15.12. Middle East & Africa IP Telephony Market Forecast, by Country
15.12.1. GCC
15.12.2. South Africa
15.12.3. Rest of Middle East & Africa
15.13. Middle East & Africa IP Telephony Market Analysis, by Country
15.14. GCC IP Telephony Market Forecast, By Component
15.14.1. Hardware Based
15.14.1.1. IP Desktop Phones
15.14.1.2. Audio Conference Phones
15.14.1.3. DECT Phones
15.14.2. Softphones
15.14.3. Services
15.15. GCC IP Telephony Market Forecast, By Connectivity
15.15.1. Wired
15.15.2. Wireless
15.16. GCC IP Telephony Market Forecast, By Organization Size
15.16.1. Small and Medium-sized Enterprises (SMEs)
15.16.2. Large Enterprises
15.17. GCC IP Telephony Market Forecast, By Vertical
15.17.1. BFSI
15.17.2. Healthcare
15.17.3. Retail
15.17.4. Government Organizations
15.17.5. Others
15.18. South Africa IP Telephony Market Forecast, By Component
15.18.1. Hardware Based
15.18.1.1. IP Desktop Phones
15.18.1.2. Audio Conference Phones
15.18.1.3. DECT Phones
15.18.2. Softphones
15.18.3. Services
15.19. South Africa IP Telephony Market Forecast, By Connectivity
15.19.1. Wired
15.19.2. Wireless
15.20. South Africa IP Telephony Market Forecast, By Organization Size
15.20.1. Small and Medium-sized Enterprises (SMEs)
15.20.2. Large Enterprises
15.21. South Africa IP Telephony Market Forecast, By Vertical
15.21.1. BFSI
15.21.2. Healthcare
15.21.3. Retail
15.21.4. Government Organizations
15.21.5. Others
15.22. Rest of Middle East & Africa IP Telephony Market Forecast, By Component
15.22.1. Hardware Based
15.22.1.1. IP Desktop Phones
15.22.1.2. Audio Conference Phones
15.22.1.3. DECT Phones
15.22.2. Softphones
15.22.3. Services
15.23. Rest of Middle East & Africa IP Telephony Market Forecast, By Connectivity
15.23.1. Wired
15.23.2. Wireless
15.24. Rest of Middle East & Africa IP Telephony Market Forecast, By Organization Size
15.24.1. Small and Medium-sized Enterprises (SMEs)
15.24.2. Large Enterprises
15.25. Rest of Middle East & Africa IP Telephony Market Forecast, By Vertical
15.25.1. BFSI
15.25.2. Healthcare
15.25.3. Retail
15.25.4. Government Organizations
15.25.5. Others
15.26. Middle East & Africa IP Telephony Market Attractiveness Analysis
15.26.1. By Component
15.26.2. By Connectivity
15.26.3. By Organization Size
15.26.4. By Vertical
15.27. PEST Analysis
15.28. Key Trends
15.29. Key Developments
16. South America IP Telephony Market Analysis
16.1. Key Findings
16.2. South America IP Telephony Market Overview
16.3. South America IP Telephony Market Value Share Analysis, By Component
16.4. South America IP Telephony Market Forecast, By Component
16.4.1. Hardware Based
16.4.1.1. IP Desktop Phones
16.4.1.2. Audio Conference Phones
16.4.1.3. DECT Phones
16.4.2. Softphones
16.4.3. Services
16.5. South America IP Telephony Market Value Share Analysis, By Connectivity
16.6. South America IP Telephony Market Forecast, By Connectivity
16.6.1. Wired
16.6.2. Wireless
16.7. South America IP Telephony Market Value Share Analysis, By Organization Size
16.8. South America IP Telephony Market Forecast, By Organization Size
16.8.1. Small and Medium-sized Enterprises (SMEs)
16.8.2. Large Enterprises
16.9. South America IP Telephony Market Value Share Analysis, By Vertical
16.10. South America IP Telephony Market Forecast, By Vertical
16.10.1. BFSI
16.10.2. Healthcare
16.10.3. Retail
16.10.4. Government Organizations
16.10.5. Others
16.11. South America IP Telephony Market Value Share Analysis, by Country
16.12. South America IP Telephony Market Forecast, by Country
16.12.1. Brazil
16.12.2. Mexico
16.12.3. Rest of South America
16.13. South America IP Telephony Market Analysis, by Country
16.14. Brazil IP Telephony Market Forecast, By Component
16.14.1. Hardware Based
16.14.1.1. IP Desktop Phones
16.14.1.2. Audio Conference Phones
16.14.1.3. DECT Phones
16.14.2. Softphones
16.14.3. Services
16.15. Brazil IP Telephony Market Forecast, By Connectivity
16.15.1. Wired
16.15.2. Wireless
16.16. Brazil IP Telephony Market Forecast, By Organization Size
16.16.1. Small and Medium-sized Enterprises (SMEs)
16.16.2. Large Enterprises
16.17. Brazil IP Telephony Market Forecast, By Vertical
16.17.1. BFSI
16.17.2. Healthcare
16.17.3. Retail
16.17.4. Government Organizations
16.17.5. Others
16.18. Mexico IP Telephony Market Forecast, By Component
16.18.1. Hardware Based
16.18.1.1. IP Desktop Phones
16.18.1.2. Audio Conference Phones
16.18.1.3. DECT Phones
16.18.2. Softphones
16.18.3. Services
16.19. Mexico IP Telephony Market Forecast, By Connectivity
16.19.1. Wired
16.19.2. Wireless
16.20. Mexico IP Telephony Market Forecast, By Organization Size
16.20.1. Small and Medium-sized Enterprises (SMEs)
16.20.2. Large Enterprises
16.21. Mexico IP Telephony Market Forecast, By Vertical
16.21.1. BFSI
16.21.2. Healthcare
16.21.3. Retail
16.21.4. Government Organizations
16.21.5. Others
16.22. Rest of South America IP Telephony Market Forecast, By Component
16.22.1. Hardware Based
16.22.1.1. IP Desktop Phones
16.22.1.2. Audio Conference Phones
16.22.1.3. DECT Phones
16.22.2. Softphones
16.22.3. Services
16.23. Rest of South America IP Telephony Market Forecast, By Connectivity
16.23.1. Wired
16.23.2. Wireless
16.24. Rest of South America IP Telephony Market Forecast, By Organization Size
16.24.1. Small and Medium-sized Enterprises (SMEs)
16.24.2. Large Enterprises
16.25. Rest of South America IP Telephony Market Forecast, By Vertical
16.25.1. BFSI
16.25.2. Healthcare
16.25.3. Retail
16.25.4. Government Organizations
16.25.5. Others
16.26. South America IP Telephony Market Attractiveness Analysis
16.26.1. By Component
16.26.2. By Connectivity
16.26.3. By Organization Size
16.26.4. By Vertical
16.27. PEST Analysis
16.28. Key Trends
16.29. Key Developments
17. Company Profiles
17.1. Market Share Analysis, by Company
17.2. Competition Matrix
17.2.1. Competitive Benchmarking of key players by price, presence, market share, Applications and R&D investment
17.2.2. New Product Launches and Product Enhancements
17.2.3. Market Consolidation
17.2.4. M&A by Regions, Investment and Applications
17.2.5. M&A Key Players, Forward Integration and Backward
17.2.6. Integration
17.3. Company Profiles: Key Players
17.3.1. Yealink Inc.
17.3.1.1. Company Overview
17.3.1.2. Financial Overview
17.3.1.3. Product Portfolio
17.3.1.4. Business Strategy
17.3.1.5. Recent Developments
17.3.1.6. Development Footprint
17.3.2. NEC Corporation
17.3.3. Grandstream Networks
17.3.4. Gigaset Communications
17.3.5. LG Electronics Inc.
17.3.6. Ascom Holding AG
17.3.7. Avaya Inc.
17.3.8. Cisco Systems
17.3.9. Mitel Networks Corporation,
17.3.10. Panasonic Corporation
17.3.11. Polycom Inc.
17.3.12. Microsoft Corporation
17.3.13. Toshiba Corporation
17.3.14. Ascom Holding AG
17.3.15. D-Link
17.3.16. Escene