Global Cloud-Based BPO Market size is expected to reach US$ 242.11 Bn in year 2029, at a CAGR of 18.80% during the forecast period. Cloud computing in the BPO industry is offering several benefits in the management of business processes of companies, which includes the optimization and automation.In the current cloud-based BPO market scenario, the technological innovations and advancements are leading to the digital disruption and transformation for organizations and the BPO industries. Businesses are offering a service-oriented approach instead of investing in packaged applications from inbound call centers. Cloud-based services are helping to reduce time or energy resources on business logic, data processing, regression-testing, and deployment headaches. Additionally, the technology-enabled transformation offers significant opportunities for the global cloud-based BPO market.To know about the Research Methodology :- Request Free Sample Report The report study has analyzed revenue impact of covid-19 pandemic on the sales revenue of market leaders, market followers and disrupters in the report and same is reflected in our analysis. On the other hand, the technological complexities of the cloud environment are expected to limit the growth in the global cloud-based BPO market. For instance, the low-slung performance of a cloud network application can result in stuck loading of pages for end-users. Additionally, the security issues and data privacy concerns are expected to hamper the growth in the global cloud-based BPO market. The organizations across the globe are focusing on the adoption of a digital workplace, which empowers productivity, flexibility & mobility, and usages of modern communication tools. The transformation of the process from legacy systems to cloud system in the business processes is playing an important role across the organizations. The HR service segment is projected to reach around US$ xx Mn by 2029, with a xx % rate of CAGR during the forecast period. An increase in the adoption of cloud technologies like SaaS (Software as a Service) technology in enterprises across the globe is boosting the growth in the global cloud-based BPO market. The HR solutions and services are helpful to small enterprises to reduce administration time and empower them to focus on long-term business goals. The Cloud-based BPO software solution delivers better access. Additionally, a cloud-based service offers business outsourced systems to keep information about the employees joining and exiting. Region-wise, the Asia Pacific region is projected to be the leading region in the global cloud-based BPO market. The leading position in the market can be attributed to the rise in demand for cost-effective business processes in the region. In the developing economies of the Asia Pacific, the adoption of the cloud-based BPO is increasing because of its wide usage in the small and medium scale enterprises for outsourcing services. Cloud BPO service providers are focusing on the requirement to ensure the innovative data security measures to gain the confidence of the customers. With an introduction of cloud computing, BPO provider is looking at an additional service-oriented approach to services, which are expected to boost the market growth. The key players in the global cloud-based BPO market are engaging in offering reliable and cost-effective services across numerous industries like Banking, Financial Services and Insurance (BFSI), manufacturing, retail, IT and telecommunications, and healthcare. The key players, which are operating in the end-user verticals are preferring the incorporation of the BPO as a part of their business strategy to raise their profitability. The objective of the report is to present a comprehensive analysis of Global Cloud-Based BPO Market including all the stakeholders of the industry. The past and current status of the industry with forecasted market size and trends are presented in the report with the analysis of complicated data in simple language. The report covers all aspects of the industry with a dedicated study of key players that includes market leaders, followers and new entrants by region. PORTER, SVOR, PESTEL analysis with the potential impact of micro-economic factors by region on the market are presented in the report. External as well as internal factors that are supposed to affect the business positively or negatively have been analysed, which will give a clear futuristic view of the industry to the decision-makers. The report also helps in understanding Global Cloud-Based BPO Market dynamics, structure by analysing the market segments and project the Global Cloud-Based BPO Market size. Clear representation of competitive analysis of key players by Thyroid Gland Disorders Treatment Type, price, financial position, product portfolio, growth strategies, and regional presence in the Global Cloud-Based BPO Market make the report investor’s guide.
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Global Cloud-Based BPO Market Report Coverage Details Base Year: 2022 Forecast Period: 2023-2029 Historical Data: 2018 to 2022 Market Size in 2022: US $ 72.49 Bn. Forecast Period 2023 to 2029 CAGR: 18.8% Market Size in 2029: US $ 242.11 Bn. Segments Covered: by Type Human Resource E-Commerce Finance and Accounting Customer Care Sales & Marketing Others by Application BFSI Telecom & IT Healthcare Automotive Manufacturing Food and Beverage Power & Energy Consumer Electronics Others Global Cloud-Based BPO Market, by Region
North America (United States, Canada and Mexico) Europe (UK, France, Germany, Italy, Spain, Sweden, Austria and Rest of Europe) Asia Pacific (China, South Korea, Japan, India, Australia, Indonesia, Malaysia, Vietnam, Taiwan, Bangladesh, Pakistan and Rest of APAC) Middle East and Africa (South Africa, GCC, Egypt, Nigeria and Rest of ME&A) South America (Brazil, Argentina Rest of South America)Global Cloud-Based BPO Market, Key Players are
1. CGI Group, Inc 2. Capita plc 3. WNS (Holdings) Ltd. 4. Accenture 5. Capgemini SE 6. Cognizant Technology Solutions 7. Xerox Corporation 8. HCL Technologies Limited 9. Tata Consultancy Services Ltd 10. Genpact Ltd 11. IBM Corporation 12. Oracle Corporation 13. HPE 14. Atos SE. 15. ADP LLC 16. CA Inc. 17. DXC Technology Company 18. Firstsource Solutions Ltd. 19. Infosys 20. DXC Technology 21. Sungard Frequently Asked Questions: 1. Which region has the largest share in Global Cloud-Based BPO Market? Ans: Asia Pacific region held the highest share in 2022. 2. What is the growth rate of Global Cloud-Based BPO Market? Ans: The Global Cloud-Based BPO Market is growing at a CAGR of 18.8% during forecasting period 2023-2029. 3. What is scope of the Global Cloud-Based BPO market report? Ans: Global Cloud-Based BPO Market report helps with the PESTEL, PORTER, COVID-19 Impact analysis, Recommendations for Investors & Leaders, and market estimation of the forecast period. 4. Who are the key players in Global Cloud-Based BPO market? Ans: The important key players in the Global Cloud-Based BPO Market are – CGI Group, Inc, Capita plc, WNS (Holdings) Ltd., Accenture, Capgemini SE, Cognizant Technology Solutions, Xerox Corporation, HCL Technologies Limited, Tata Consultancy Services Ltd, Genpact Ltd, IBM Corporation, Oracle Corporation, HPE, Atos SE., ADP LLC, CA Inc., DXC Technology Company, Firstsource Solutions Ltd., Infosys, DXC Technology, and Sungard 5. What is the study period of this market? Ans: The Global Market is studied from 2022 to 2029.
Global Cloud-Based BPO Market 1. Preface 1.1. Report Scope and Market Segmentation 1.2. Research Highlights 1.3. Research Objectives 2. Assumptions and Research Methodology 2.1. Report Assumptions 2.2. Abbreviations 2.3. Research Methodology 2.3.1. Secondary Research 2.3.1.1. Secondary data 2.3.1.2. Secondary Sources 2.3.2. Primary Research 2.3.2.1. Data from Primary Sources 2.3.2.2. Breakdown of Primary Sources 3. Executive Summary: Global Cloud-Based BPO Market Size, by Market Value (US$ Bn) 4. Market Overview 4.1. Introduction 4.2. Market Indicator 4.2.1. Drivers 4.2.2. Restraints 4.2.3. Opportunities 4.2.4. Challenges 4.3. Porter’s Analysis 4.4. Value Chain Analysis 4.5. Market Risk Analysis 4.6. SWOT Analysis 4.7. Industry Trends and Emerging Technologies 4.8. Patent Registration 5. Supply Side and Demand Side Indicators 6. Global Cloud-Based BPO Market Analysis and Forecast 6.1. Global Cloud-Based BPO Market Size & Y-o-Y Growth Analysis 6.1.1. North America 6.1.2. Europe 6.1.3. Asia Pacific 6.1.4. Middle East & Africa 6.1.5. South America 7. Global Cloud-Based BPO Market Analysis and Forecast, by Type 7.1. Introduction and Definition 7.2. Key Findings 7.3. Global Cloud-Based BPO Market Value Share Analysis, by Type 7.4. Global Cloud-Based BPO Market Size (US$ Bn) Forecast, by Type 7.5. Global Cloud-Based BPO Market Analysis, by Type 7.6. Global Cloud-Based BPO Market Attractiveness Analysis, by Type 8. Global Cloud-Based BPO Market Analysis and Forecast, by Application 8.1. Introduction and Definition 8.2. Key Findings 8.3. Global Cloud-Based BPO Market Value Share Analysis, by Application 8.4. Global Cloud-Based BPO Market Size (US$ Bn) Forecast, by Application 8.5. Global Cloud-Based BPO Market Analysis, by Application 8.6. Global Cloud-Based BPO Market Attractiveness Analysis, by Application 9. Global Cloud-Based BPO Market Analysis, by Region 9.1. Global Cloud-Based BPO Market Value Share Analysis, by Region 9.2. Global Cloud-Based BPO Market Size (US$ Bn) Forecast, by Region 9.3. Global Cloud-Based BPO Market Attractiveness Analysis, by Region 10. North America Cloud-Based BPO Market Analysis 10.1. Key Findings 10.2. North America Cloud-Based BPO Market Overview 10.3. North America Cloud-Based BPO Market Value Share Analysis, by Type 10.4. North America Cloud-Based BPO Market Forecast, by Type 10.4.1. Human Resource 10.4.2. E-Commerce 10.4.3. Finance and Accounting 10.4.4. Customer Care 10.4.5. Sales & Marketing 10.4.6. Others 10.5. North America Cloud-Based BPO Market Value Share Analysis, by Application 10.6. North America Cloud-Based BPO Market Forecast, by Application 10.6.1. BFSI 10.6.2. Telecom & IT 10.6.3. Healthcare 10.6.4. Automotive 10.6.5. Manufacturing 10.6.6. Food and Beverage 10.6.7. Power & Energy 10.6.8. Consumer Electronics 10.6.9. Others 10.7. North America Cloud-Based BPO Market Value Share Analysis, by Country 10.8. North America Cloud-Based BPO Market Forecast, by Country 10.8.1. U.S. 10.8.2. Canada 10.9. North America Cloud-Based BPO Market Analysis, by Country 10.10. U.S. Cloud-Based BPO Market Forecast, by Type 10.10.1. Human Resource 10.10.2. E-Commerce 10.10.3. Finance and Accounting 10.10.4. Customer Care 10.10.5. Sales & Marketing 10.10.6. Others 10.11. U.S. Cloud-Based BPO Market Forecast, by Application 10.11.1. BFSI 10.11.2. Telecom & IT 10.11.3. Healthcare 10.11.4. Automotive 10.11.5. Manufacturing 10.11.6. Food and Beverage 10.11.7. Power & Energy 10.11.8. Consumer Electronics 10.11.9. Others 10.12. Canada Cloud-Based BPO Market Forecast, by Type 10.12.1. Human Resource 10.12.2. E-Commerce 10.12.3. Finance and Accounting 10.12.4. Customer Care 10.12.5. Sales & Marketing 10.12.6. Others 10.13. Canada Cloud-Based BPO Market Forecast, by Application 10.13.1. BFSI 10.13.2. Telecom & IT 10.13.3. Healthcare 10.13.4. Automotive 10.13.5. Manufacturing 10.13.6. Food and Beverage 10.13.7. Power & Energy 10.13.8. Consumer Electronics 10.13.9. Others 10.14. North America Cloud-Based BPO Market Attractiveness Analysis 10.14.1. By Type 10.14.2. By Application 10.15. PEST Analysis 10.16. Key Trends 10.17. Key Development 11. Europe Cloud-Based BPO Market Analysis 11.1. Key Findings 11.2. Europe Cloud-Based BPO Market Overview 11.3. Europe Cloud-Based BPO Market Value Share Analysis, by Type 11.4. Europe Cloud-Based BPO Market Forecast, by Type 11.4.1. Human Resource 11.4.2. E-Commerce 11.4.3. Finance and Accounting 11.4.4. Customer Care 11.4.5. Sales & Marketing 11.4.6. Others 11.5. Europe Cloud-Based BPO Market Value Share Analysis, by Application 11.6. Europe Cloud-Based BPO Market Forecast, by Application 11.6.1. BFSI 11.6.2. Telecom & IT 11.6.3. Healthcare 11.6.4. Automotive 11.6.5. Manufacturing 11.6.6. Food and Beverage 11.6.7. Power & Energy 11.6.8. Consumer Electronics 11.6.9. Others 11.7. Europe Cloud-Based BPO Market Value Share Analysis, by Country 11.8. Europe Cloud-Based BPO Market Forecast, by Country 11.8.1. Germany 11.8.2. U.K. 11.8.3. France 11.8.4. Italy 11.8.5. Spain 11.8.6. Rest of Europe 11.9. Europe Cloud-Based BPO Market Analysis, by Country 11.10. Germany Cloud-Based BPO Market Forecast, by Type 11.10.1. Human Resource 11.10.2. E-Commerce 11.10.3. Finance and Accounting 11.10.4. Customer Care 11.10.5. Sales & Marketing 11.10.6. Others 11.11. Germany Cloud-Based BPO Market Forecast, by Application 11.11.1. BFSI 11.11.2. Telecom & IT 11.11.3. Healthcare 11.11.4. Automotive 11.11.5. Manufacturing 11.11.6. Food and Beverage 11.11.7. Power & Energy 11.11.8. Consumer Electronics 11.11.9. Others 11.12. U.K. Cloud-Based BPO Market Forecast, by Type 11.12.1. Human Resource 11.12.2. E-Commerce 11.12.3. Finance and Accounting 11.12.4. Customer Care 11.12.5. Sales & Marketing 11.12.6. Others 11.13. U.K. Cloud-Based BPO Market Forecast, by Application 11.13.1. BFSI 11.13.2. Telecom & IT 11.13.3. Healthcare 11.13.4. Automotive 11.13.5. Manufacturing 11.13.6. Food and Beverage 11.13.7. Power & Energy 11.13.8. Consumer Electronics 11.13.9. Others 11.14. France Cloud-Based BPO Market Forecast, by Type 11.14.1. Human Resource 11.14.2. E-Commerce 11.14.3. Finance and Accounting 11.14.4. Customer Care 11.14.5. Sales & Marketing 11.14.6. Others 11.15. France Cloud-Based BPO Market Forecast, by Application 11.15.1. BFSI 11.15.2. Telecom & IT 11.15.3. Healthcare 11.15.4. Automotive 11.15.5. Manufacturing 11.15.6. Food and Beverage 11.15.7. Power & Energy 11.15.8. Consumer Electronics 11.15.9. Others 11.16. Italy Cloud-Based BPO Market Forecast, by Type 11.16.1. Human Resource 11.16.2. E-Commerce 11.16.3. Finance and Accounting 11.16.4. Customer Care 11.16.5. Sales & Marketing 11.16.6. Others 11.17. Italy Cloud-Based BPO Market Forecast, by Application 11.17.1. BFSI 11.17.2. Telecom & IT 11.17.3. Healthcare 11.17.4. Automotive 11.17.5. Manufacturing 11.17.6. Food and Beverage 11.17.7. Power & Energy 11.17.8. Consumer Electronics 11.17.9. Others 11.18. Spain Cloud-Based BPO Market Forecast, by Type 11.18.1. Human Resource 11.18.2. E-Commerce 11.18.3. Finance and Accounting 11.18.4. Customer Care 11.18.5. Sales & Marketing 11.18.6. Others 11.19. Spain Cloud-Based BPO Market Forecast, by Application 11.19.1. BFSI 11.19.2. Telecom & IT 11.19.3. Healthcare 11.19.4. Automotive 11.19.5. Manufacturing 11.19.6. Food and Beverage 11.19.7. Power & Energy 11.19.8. Consumer Electronics 11.19.9. Others 11.20. Rest of Europe Cloud-Based BPO Market Forecast, by Type 11.20.1. Human Resource 11.20.2. E-Commerce 11.20.3. Finance and Accounting 11.20.4. Customer Care 11.20.5. Sales & Marketing 11.20.6. Others 11.21. Rest of Europe Cloud-Based BPO Market Forecast, by Application 11.21.1. BFSI 11.21.2. Telecom & IT 11.21.3. Healthcare 11.21.4. Automotive 11.21.5. Manufacturing 11.21.6. Food and Beverage 11.21.7. Power & Energy 11.21.8. Consumer Electronics 11.21.9. Others 11.22. Europe Cloud-Based BPO Market Attractiveness Analysis 11.22.1. By Type 11.22.2. By Application 11.23. PEST Analysis 11.24. Key Trend 11.25. Key Development 12. Asia Pacific Cloud-Based BPO Market Analysis 12.1. Key Findings 12.2. Asia Pacific Cloud-Based BPO Market Overview 12.3. Asia Pacific Cloud-Based BPO Market Value Share Analysis, by Type 12.4. Asia Pacific Cloud-Based BPO Market Forecast, by Type 12.4.1. Human Resource 12.4.2. E-Commerce 12.4.3. Finance and Accounting 12.4.4. Customer Care 12.4.5. Sales & Marketing 12.4.6. Others 12.5. Asia Pacific Cloud-Based BPO Market Value Share Analysis, by Application 12.6. Asia Pacific Cloud-Based BPO Market Forecast, by Application 12.6.1. BFSI 12.6.2. Telecom & IT 12.6.3. Healthcare 12.6.4. Automotive 12.6.5. Manufacturing 12.6.6. Food and Beverage 12.6.7. Power & Energy 12.6.8. Consumer Electronics 12.6.9. Others 12.7. Asia Pacific Cloud-Based BPO Market Value Share Analysis, by Country 12.8. Asia Pacific Cloud-Based BPO Market Forecast, by Country 12.8.1. China 12.8.2. India 12.8.3. Japan 12.8.4. ASEAN 12.8.5. Rest of Asia Pacific 12.9. Asia Pacific Cloud-Based BPO Market Analysis, by Country 12.10. China Cloud-Based BPO Market Forecast, by Type 12.10.1. Human Resource 12.10.2. E-Commerce 12.10.3. Finance and Accounting 12.10.4. Customer Care 12.10.5. Sales & Marketing 12.10.6. Others 12.11. China Cloud-Based BPO Market Forecast, by Application 12.11.1. BFSI 12.11.2. Telecom & IT 12.11.3. Healthcare 12.11.4. Automotive 12.11.5. Manufacturing 12.11.6. Food and Beverage 12.11.7. Power & Energy 12.11.8. Consumer Electronics 12.11.9. Others 12.12. India Cloud-Based BPO Market Forecast, by Type 12.12.1. Human Resource 12.12.2. E-Commerce 12.12.3. Finance and Accounting 12.12.4. Customer Care 12.12.5. Sales & Marketing 12.12.6. Others 12.13. India Cloud-Based BPO Market Forecast, by Application 12.13.1. BFSI 12.13.2. Telecom & IT 12.13.3. Healthcare 12.13.4. Automotive 12.13.5. Manufacturing 12.13.6. Food and Beverage 12.13.7. Power & Energy 12.13.8. Consumer Electronics 12.13.9. Others 12.14. Japan Cloud-Based BPO Market Forecast, by Type 12.14.1. Human Resource 12.14.2. E-Commerce 12.14.3. Finance and Accounting 12.14.4. Customer Care 12.14.5. Sales & Marketing 12.14.6. Others 12.15. Japan Cloud-Based BPO Market Forecast, by Application 12.15.1. BFSI 12.15.2. Telecom & IT 12.15.3. Healthcare 12.15.4. Automotive 12.15.5. Manufacturing 12.15.6. Food and Beverage 12.15.7. Power & Energy 12.15.8. Consumer Electronics 12.15.9. Others 12.16. ASEAN Cloud-Based BPO Market Forecast, by Type 12.16.1. Human Resource 12.16.2. E-Commerce 12.16.3. Finance and Accounting 12.16.4. Customer Care 12.16.5. Sales & Marketing 12.16.6. Others 12.17. ASEAN Cloud-Based BPO Market Forecast, by Application 12.17.1. BFSI 12.17.2. Telecom & IT 12.17.3. Healthcare 12.17.4. Automotive 12.17.5. Manufacturing 12.17.6. Food and Beverage 12.17.7. Power & Energy 12.17.8. Consumer Electronics 12.17.9. Others 12.18. Rest of Asia Pacific Cloud-Based BPO Market Forecast, by Type 12.18.1. Human Resource 12.18.2. E-Commerce 12.18.3. Finance and Accounting 12.18.4. Customer Care 12.18.5. Sales & Marketing 12.18.6. Others 12.19. Rest of Asia Pacific Cloud-Based BPO Market Forecast, by Application 12.19.1. BFSI 12.19.2. Telecom & IT 12.19.3. Healthcare 12.19.4. Automotive 12.19.5. Manufacturing 12.19.6. Food and Beverage 12.19.7. Power & Energy 12.19.8. Consumer Electronics 12.19.9. Others 12.20. Asia Pacific Cloud-Based BPO Market Attractiveness Analysis 12.20.1. By Type 12.20.2. By Application 12.21. PEST Analysis 12.22. Key Trend 12.23. Key Development 13. Middle East & Africa Cloud-Based BPO Market Analysis 13.1. Key Findings 13.2. Middle East & Africa Cloud-Based BPO Market Overview 13.3. Middle East & Africa Cloud-Based BPO Market Value Share Analysis, by Type 13.4. Middle East & Africa Cloud-Based BPO Market Forecast, by Type 13.4.1. Human Resource 13.4.2. E-Commerce 13.4.3. Finance and Accounting 13.4.4. Customer Care 13.4.5. Sales & Marketing 13.4.6. Others 13.5. Middle East & Africa Cloud-Based BPO Market Value Share Analysis, by Application 13.6. Middle East & Africa Cloud-Based BPO Market Forecast, by Application 13.6.1. BFSI 13.6.2. Telecom & IT 13.6.3. Healthcare 13.6.4. Automotive 13.6.5. Manufacturing 13.6.6. Food and Beverage 13.6.7. Power & Energy 13.6.8. Consumer Electronics 13.6.9. Others 13.7. Middle East & Africa Cloud-Based BPO Market Value Share Analysis, by Country 13.8. Middle East & Africa Cloud-Based BPO Market Forecast, by Country 13.8.1. GCC 13.8.2. South Africa 13.8.3. Rest of Middle East & Africa 13.9. Middle East & Africa Cloud-Based BPO Market Analysis, by Country 13.10. GCC Cloud-Based BPO Market Forecast, by Type 13.10.1. Human Resource 13.10.2. E-Commerce 13.10.3. Finance and Accounting 13.10.4. Customer Care 13.10.5. Sales & Marketing 13.10.6. Others 13.11. GCC Cloud-Based BPO Market Forecast, by Application 13.11.1. BFSI 13.11.2. Telecom & IT 13.11.3. Healthcare 13.11.4. Automotive 13.11.5. Manufacturing 13.11.6. Food and Beverage 13.11.7. Power & Energy 13.11.8. Consumer Electronics 13.11.9. Others 13.12. South Africa Cloud-Based BPO Market Forecast, by Type 13.12.1. Human Resource 13.12.2. E-Commerce 13.12.3. Finance and Accounting 13.12.4. Customer Care 13.12.5. Sales & Marketing 13.12.6. Others 13.13. South Africa Cloud-Based BPO Market Forecast, by Application 13.13.1. BFSI 13.13.2. Telecom & IT 13.13.3. Healthcare 13.13.4. Automotive 13.13.5. Manufacturing 13.13.6. Food and Beverage 13.13.7. Power & Energy 13.13.8. Consumer Electronics 13.13.9. Others 13.14. Rest of Middle East & Africa Cloud-Based BPO Market Forecast, by Type 13.14.1. Human Resource 13.14.2. E-Commerce 13.14.3. Finance and Accounting 13.14.4. Customer Care 13.14.5. Sales & Marketing 13.14.6. Others 13.15. Rest of Middle East & Africa Cloud-Based BPO Market Forecast, by Application 13.15.1. BFSI 13.15.2. Telecom & IT 13.15.3. Healthcare 13.15.4. Automotive 13.15.5. Manufacturing 13.15.6. Food and Beverage 13.15.7. Power & Energy 13.15.8. Consumer Electronics 13.15.9. Others 13.16. Middle East & Africa Cloud-Based BPO Market Attractiveness Analysis 13.16.1. By Type 13.16.2. By Application 13.17. PEST Analysis 13.18. Key Trend 13.19. Key Development 14. South America Cloud-Based BPO Market Analysis 14.1. Key Findings 14.2. South America Cloud-Based BPO Market Overview 14.3. South America Cloud-Based BPO Market Value Share Analysis, by Type 14.4. South America Cloud-Based BPO Market Forecast, by Type 14.4.1. Human Resource 14.4.2. E-Commerce 14.4.3. Finance and Accounting 14.4.4. Customer Care 14.4.5. Sales & Marketing 14.4.6. Others 14.5. Others South America Cloud-Based BPO Market Value Share Analysis, by Application 14.6. South America Cloud-Based BPO Market Forecast, by Application 14.6.1. BFSI 14.6.2. Telecom & IT 14.6.3. Healthcare 14.6.4. Automotive 14.6.5. Manufacturing 14.6.6. Food and Beverage 14.6.7. Power & Energy 14.6.8. Consumer Electronics 14.6.9. Others 14.7. South America Cloud-Based BPO Market Value Share Analysis, by Country 14.8. South America Cloud-Based BPO Market Forecast, by Country 14.8.1. Brazil 14.8.2. Mexico 14.8.3. Rest of South America 14.9. Brazil Cloud-Based BPO Market Forecast, by Type 14.9.1. Human Resource 14.9.2. E-Commerce 14.9.3. Finance and Accounting 14.9.4. Customer Care 14.9.5. Sales & Marketing 14.9.6. Others 14.10. Brazil Cloud-Based BPO Market Forecast, by Application 14.10.1. BFSI 14.10.2. Telecom & IT 14.10.3. Healthcare 14.10.4. Automotive 14.10.5. Manufacturing 14.10.6. Food and Beverage 14.10.7. Power & Energy 14.10.8. Consumer Electronics 14.10.9. Others 14.11. Mexico Cloud-Based BPO Market Forecast, by Type 14.11.1. Human Resource 14.11.2. E-Commerce 14.11.3. Finance and Accounting 14.11.4. Customer Care 14.11.5. Sales & Marketing 14.11.6. Others 14.12. Mexico Cloud-Based BPO Market Forecast, by Application 14.12.1. BFSI 14.12.2. Telecom & IT 14.12.3. Healthcare 14.12.4. Automotive 14.12.5. Manufacturing 14.12.6. Food and Beverage 14.12.7. Power & Energy 14.12.8. Consumer Electronics 14.12.9. Others 14.13. Rest of South America Cloud-Based BPO Market Forecast, by Type 14.13.1. Human Resource 14.13.2. E-Commerce 14.13.3. Finance and Accounting 14.13.4. Customer Care 14.13.5. Sales & Marketing 14.13.6. Others 14.14. Rest of South America Cloud-Based BPO Market Forecast, by Application 14.14.1. BFSI 14.14.2. Telecom & IT 14.14.3. Healthcare 14.14.4. Automotive 14.14.5. Manufacturing 14.14.6. Food and Beverage 14.14.7. Power & Energy 14.14.8. Consumer Electronics 14.14.9. Others 14.15. South America Cloud-Based BPO Market Attractiveness Analysis 14.15.1. By Type 14.15.2. By Application 14.16. PEST Analysis 14.17. Key Trend 14.18. Key Development 15. Company Profiles 15.1. Market Share Analysis, by Company 15.2. Competition Matrix 15.2.1. Competitive Benchmarking of key players by price, presence, market share, Applications and R&D investment 15.2.2. New Product Launches and Product Enhancements 15.2.3. Market Consolidation 15.2.3.1. M&A by Regions, Investment and Applications 15.2.3.2. M&A Key Players, Forward Integration and Backward Integration 15.3. Company Profiles: Key Players 15.3.1. CGI Group, Inc 15.3.1.1. Company Overview 15.3.1.2. Financial Overview 15.3.1.3. Product Portfolio 15.3.1.4. Business Strategy 15.3.1.5. Recent Developments 15.3.1.6. Company Footprint 15.3.2. Capita plc 15.3.3. WNS (Holdings) Ltd. 15.3.4. Accenture 15.3.5. Capgemini SE 15.3.6. Cognizant Technology Solutions 15.3.7. Xerox Corporation 15.3.8. HCL Technologies Limited 15.3.9. Tata Consultancy Services Ltd 15.3.10. Genpact Ltd 15.3.11. IBM Corporation 15.3.12. Oracle Corporation 15.3.13. HPE 15.3.14. DXC Technology Company 15.3.15. Firstsource Solutions Ltd. 15.3.16. Atos SE. 15.3.17. ADP LLC 15.3.18. CA Inc. 15.3.19. Infosys 15.3.20. DXC Technology 15.3.21. Sungard 16. Primary Key Insights