Case Management Market: Industry Analysis and Forecast (2021-2027) by Component, Business Function, Deployment Mode, Organization Size, Vertical, and Region

Case Management Market size was valued at US$ 6.24 Bn. in 2020 and the total revenue is expected to grow at a CAGR of 9.8% through 2021 to 2027, reaching nearly US$ 12.01 Bn.

Case Management Market Overview:

The Case Management market was valued at US $6.24 Bn. in 2020, and it is expected to reach US $12.01 Bn. by 2027 with a CAGR of 9.8% during the forecast period. Case management is defined as operating on huge data of content rather than specific documents or images. A “case” is a compilation of process, information, advanced analytics, collaborations, business rules, and sometimes social computing systems that relates to a specific interaction with the issue involving a particular party like a supplier, customer, defendant, patient, and student. The case file involves a group of customer communications, process documents, forms, reports and supporting documentation, and will need to be managed for compliance and audit. Case Management Market To know about the Research Methodology :- Request Free Sample Report Though market forecasting through 2027 is based on real output, demand and supply of 2020, 2020 numbers are also estimated on real numbers published by key players as well all important players across the world. Market forecasting till 2027 is done based on past data from 2016 to 2019 with the impact of global lock down on the market in 2020 and 2021.

Case Management Market Dynamics:

The appropriate distribution of case management solutions varies depending on the end users' demands. The increase in demand for case management solutions is related to the growing number of organisations, regardless of size, technical innovation, and increased adoption of advanced technology by organisations, as well as automation. Furthermore, healthcare organisations are installing improved case management solutions, which is positively boosting the global case management solution market. However, the global case management solution's growth is being hampered by a lack of awareness about management solutions among companies, as well as limited expertise and operators of case management solutions.

Case Management Market Segment Analysis:

The Case Management Market is segmented by Component, Business Function, Deployment Mode, Organization Size, and Vertical. Based on the Component, the market is segmented into Services, and Solutions. Services segment is expected to grow rapidly at a CAGR of xx% during the forecast period 2021-2027. Services segment is further sub-segmented into managed services and professional services. As enterprises rapidly extend their partner networks to implement case management solutions around the globe, the managed services segment is expected to grow at a faster CAGR during the forecast period. These are the key factor that drives the growth of this segment in the case management market during the forecast period 2021-2027. Based on the Deployment Mode, the market is segmented into Cloud, and On-premises. Cloud Case Management segment is expected to hold the largest market shares of xx% by 2027. Non-profit Cloud Case Management allows service providers to see where a client is in their journey through an organization's programmes and help them to the next steps. One of the most appealing aspects of cloud technology is its cost-effectiveness, which also applies to cloud-based case management. You don't have to worry about the cost of extra infrastructure or upgrading existing systems when using cloud-based applications. In most circumstances, you'll only need to pay a single monthly cost to the service provider you'll be using. The maintenance of servers and other costs related with the infrastructure required to administer your cases will be handled by software suppliers. These are the key drivers that boost the growth of this segment in the case management market during the forecast period 2021-2027. Case Management Market Based on the Vertical, the market is segmented into BFSI, Government, Healthcare, Telecommunication & IT, Manufacturing, and Retail. Healthcare segment is expected to grow rapidly at a CAGR of xx% during the forecast period. Case management may be a beneficial tool for both consumers and businesses as healthcare expenditures rise. In the healthcare industry, cross-departmental collaboration is a must. Patients can be efficiently referred and transferred from one department to another due to case management software. It may also be easy to provide healthcare professionals access to information such as their medical history or billing information if they use an efficient platform. The majority of automated case management technologies are designed to allow knowledge workers to communicate with patients in a seamless manner across several channels. Patient profiles, which contain relevant information such as histories, test results, and diagnoses that may be needed to create a holistic patient experience, are also easier to access with case management software. These are the major factor that drives the growth of this segment in the case management market during the forecast period 2021-2027. Case Management Market

Case Management Market Regional Insights:

North America dominates the Case Management market during the forecast period 2021-2027. North America is expected to hold the largest market shares of xx% by 2027. One of the key factor driving the market's growth in North America is expected to be improvements in operational efficiency and excellence. Asia Pacific is expected to grow rapidly at a CAGR of xx% during the forecast period. Organizations of all sizes are using case management systems to deal with unstructured business processes, and the Asia Pacific case management market is expected to gain considerable traction during the forecast period. Case management systems are being used by government agencies, small and medium-sized enterprises (SMEs), and major corporations in the Asia Pacific region to manage their business processes. These are the major factor that drives the growth of this region in the case management market during the forecast period 2021-2027. Case Management Market The objective of the report is to present a comprehensive analysis of the Case Management Market to the stakeholders in the industry. The past and current status of the industry with the forecasted market size and trends are presented in the report with the analysis of complicated data in simple language. The report covers all the aspects of the industry with a dedicated study of key players that include market leaders, followers, and new entrants. PORTER, PESTEL analysis with the potential impact of micro-economic factors of the market have been presented in the report. External as well as internal factors that are supposed to affect the business positively or negatively have been analyzed, which will give a clear futuristic view of the industry to the decision-makers. The reports also helps in understanding the Case Management Market dynamic, structure by analyzing the market segments and project the Case Management Market size. Clear representation of competitive analysis of key players by product, price, financial position, product portfolio, growth strategies, and regional presence in the Case Management Market make the report investor’s guide.

Case Management Market Scope: Inquire before buying

Case Management Market

Case Management Market, by Region

• North America • Europe • Asia Pacific • South America • Middle East and Africa

Case Management Market Key Players

• DST Systems • Pegasystems • Kofex • Dell Technologies • Newgen Software • Appian • Pilpstream • Micropact • IBM • Ains • American Case Management Association • Circle Case Management • Northern Case Management Limited • VONA Case Management, Inc. • PriMedical, Inc. • Maximus • Appirio • PeopleDoc Inc.

Frequently Asked Questions:

1] What segments are covered in Case Management Market report? Ans. The segments covered in Case Management Market report are based on Component, Business Function, Deployment Mode, Organization Size, and Vertical. 2] Which region is expected to hold the highest share in the Case Management Market? Ans. North America is expected to hold the highest share in the Case Management Market. 3] Who are the top key players in the Case Management Market? Ans. DST Systems, Pegasystems, Kofex, Dell Technologies, Newgen Software, and Appian are the top key players in the Case Management Market. 4] Which segment holds the largest market share in the Case Management market by 2027? Ans. Cloud Case Management segment hold the largest market share in the Case Management market by 2027. 5] What is the market size of the Case Management market by 2027? Ans. The market size of the Case Management market is US $12.01 Bn. by 2027. 6] What was the market size of the Case Management market in 2020? Ans. The market size of the Case Management market was worth US $6.24 Bn. in 2020.

Case Management Market

1. EXECUTIVE SUMMARY 2. RESEARCH METHODOLOGY 2.1. Market Definition 2.2. Market Scope 2.3. Data Sources 3. MARKET DYNAMICS 3.1. Market Drivers 3.2. Market Restraints 3.3. Market Opportunities 4. INDUSTRY VERTICAL OVERVIEW 4.1. Value Chain Analysis 4.2. Key Trends 5. CASE MANAGEMENT MARKET, BY COMPONENT (2019-2027) 5.1. Introduction 5.2. Case Management Market, by Service 5.2.1. Case Management Service Market Overview 5.2.2. Case Management Service Market Size & Forecast 5.3. Case Management Market, by Solution 5.3.1. Case Management Solution Market Overview 5.3.2. Case Management Solution Market Size & Forecast 6. CASE MANAGEMENT MARKET, BY BUSINESS FUNCTION (2019-2027) 6.1. Introduction 6.2. Case Management Market, by Fraud Detection & Anti-money Laundering 6.2.1. Case Management Fraud Detection & Anti-money Laundering Market Overview 6.2.2. Case Management Fraud Detection & Anti-money Laundering Market Size & Forecast 6.3. Case Management Market, by Service Request 6.3.1. Case Management Service Request Market Overview 6.3.2. Case Management Service Request Market Size & Forecast 6.4. Case Management Market, by Investigation Management 6.4.1. Case Management Investigation Management Market Overview 6.4.2. Case Management Investigation Management Market Size & Forecast 6.5. Case Management Market, by Incident Management 6.5.1. Case Management Incident Management Market Overview 6.5.2. Case Management Incident Management Market Size & Forecast 6.6. Case Management Market, by Legal Workflow Management 6.6.1. Case Management Legal Workflow Management Market Overview 6.6.2. Case Management Legal Workflow Management Market Size & Forecast 7. CASE MANAGEMENT MARKET, BY DEPLOYMENT MODE (2019-2027) 7.1. Introduction 7.2. Case Management Market, by Cloud 7.2.1. Cloud Case Management Market Overview 7.2.2. Cloud Case Management Market Size & Forecast 7.3. Case Management Market, by On Premises 7.3.1. On Premises Case Management Market Overview 7.3.2. On Premises Case Management Market Size & Forecast 8. CASE MANAGEMENT MARKET, BY ORGANIZATION SIZE (2019-2027) 8.1. Introduction 8.2. Case Management Market, by Small & Medium Enterprises 8.2.1. Small & Medium Enterprises Case Management Market Overview 8.2.2. Small & Medium Enterprises Case Management Market Size & Forecast 8.3. Case Management Market, by Large Enterprises 8.3.1. Large Enterprises Case Management Market Overview 8.3.2. Large Enterprises Case Management Market Size & Forecast 9. CASE MANAGEMENT MARKET, BY VERTICAL (2019-2027) 9.1. Introduction 9.2. Case Management Market, by BFSI 9.2.1. BFSI Market Overview 9.2.2. BFSI Market Size & Forecast 9.3. Case Management Market, by Retail 9.3.1. Retail Market Overview 9.3.2. Retail Market Size & Forecast 9.4. Case Management Market, by Telecommunication & IT 9.4.1. Telecommunication & IT Market Overview 9.4.2. Telecommunication & IT Market Size & Forecast 9.5. Case Management Market, by Healthcare 9.5.1. Healthcare Market Overview 9.5.2. Healthcare Market Size & Forecast 9.6. Case Management Market, by Government 9.6.1. Government Market Overview 9.6.2. Government Market Size & Forecast 9.7. Case Management Market, by Manufacturing 9.7.1. Manufacturing Market Overview 9.7.2. Manufacturing Market Size & Forecast 9.8. Case Management Market, by Others 9.8.1. Others Market Overview 9.8.2. Others Market Size & Forecast 10. CASE MANAGEMENT MARKET, BY GEOGRAPHY (2019-2027) 10.1. North America Case Management Market 10.1.1. North America Case Management Market, by Component 10.1.2. North America Case Management Market, by Bussiness Function 10.1.3. North America Case Management Market, by Deployment Mode 10.1.4. North America Case Management Market, by Organization Size 10.1.5. North America Case Management Market, by Industry Vertical 10.1.6. North America Global Case Management Market, by Region 10.1.6.1. U.S. Case Management Market 10.1.6.2. Canada Case Management Market 10.1.6.3. Rest of North America Case Management Market 10.2. Europe Case Management Market 10.2.1. Europe Case Management Market, by Component 10.2.2. Europe Case Management Market, by Bussiness Function 10.2.3. Europe Case Management Market, by Deployment Mode 10.2.4. Europe Case Management Market, by Organization Size 10.2.5. Europe Case Management Market, by Industry Vertical 10.2.6. Europe Case Management Market, by Region 10.2.6.1. France Case Management Market 10.2.6.2. Germany Case Management Market 10.2.6.3. U.K .Case Management Market 10.2.6.4. Rest of Europe Case Management Market 10.3. Asia Pacific Case Management Market 10.3.1. Asia Pacific Case Management Market, by Component 10.3.2. Asia Pacific Case Management Market, by Bussiness Function 10.3.3. Asia Pacific Case Management Market, by Deployment Mode 10.3.4. Asia Pacific Case Management Market, by Organization Size 10.3.5. Asia Pacific Case Management Market, by Industry Vertical 10.3.6. Asia-Pacific Case Management Market, by Region 10.3.6.1. China Case Management Market 10.3.6.2. Japan Case Management Market 10.3.6.3. India Case Management Market 10.3.6.4. Australia Case Management Market 10.3.6.5. South Korea Case Management Market 10.3.6.6. Rest of Asia Pacific Case Management Market 10.4. Middle East & Africa Case Management Market 10.4.1. Middle East & Africa Case Management Market, by Component 10.4.2. Middle East & Africa Management Market, by Bussiness Function 10.4.3. Middle East & Africa Case Management Market, by Deployment Mode 10.4.4. Middle East & Africa Case Management Market, by Organization Size 10.4.5. Middle East & Africa Case Management Market, by Industry Vertical 10.4.5.1. North Africa Case Management Market 10.4.5.2. South Africa Case Management Market 10.4.5.3. GCC Case Management Market 10.4.5.4. Egypt Case Management Market 10.4.5.5. Nigeria Case Management Market 10.4.5.6. Rest of Middle East & Africa Case Management Market 10.5. Latin America Case Management Market 10.5.1. Latin America Case Management Market, by Component 10.5.2. Latin America Case Management Market, by Bussiness Function 10.5.3. Latin America Case Management Market, by Deployment Mode 10.5.4. Latin America Case Management Market, by Organization Size 10.5.5. Latin America Case Management Market, by Industry Vertical 10.5.6. Latin America Case Management Market, by Region 10.5.6.1. Brazil Case Management Market 10.5.6.2. Argentina Case Management Market 10.5.6.3. Columbia Case Management Market 10.5.6.4. Mexico Case Management Market 10.5.6.5. Rest of Latin America Case Management Market 11. MARKET COMPETITION ANALYSIS 11.1 Case Management Market Share/Positioning Analysis 11.2 Case Management Key Innovators 11.3 Case Management Company Profiles 11.3.1 Appian 11.3.1.1 Overview 11.3.1.2 Products/ Industry Vertical 11.3.1.3 Strategy 11.3.1.4 Key Developments 11.3.2 IBM 11.3.2.1 Overview 11.3.2.2 Products/ Industry Vertical 11.3.2.3 Strategy 11.3.2.4 Key Developments 11.3.3 Pegasystems 11.3.3.1 Overview 11.3.3.2 Products/ Industry Vertical 11.3.3.3 Strategy 11.3.3.4 Key Developments 11.3.4 DST Systems 11.3.4.1 Overview 11.3.4.2 Products/ Industry Vertical 11.3.4.3 Strategy 11.3.4.4 Key Developments 11.3.5 Newgen Software 11.3.5.1 Overview 11.3.5.2 Products/ Industry Vertical 11.3.5.3 Strategy 11.3.5.4 Key Developments 11.3.6 Dell Technologies 11.3.6.1 Overview 11.3.6.2 Products/ Industry Vertical 11.3.6.3 Strategy 11.3.6.4 Key Developments 11.3.7 Micropact 11.3.7.1 Overview 11.3.7.2 Products/ Industry Vertical 11.3.7.3 Strategy 11.3.7.4 Key Developments 11.3.8 Ains 11.3.8.1 Overview 11.3.8.2 Products/ Industry Vertical 11.3.8.3 Strategy 11.3.8.4 Key Developments 11.3.9 Pulpstream 11.3.9.1 Overview 11.3.9.2 Products/ Industry Vertical 11.3.9.3 Strategy 11.3.9.4 Key Developments 11.3.10 Kofax 11.3.10.1 Overview 11.3.10.2 Products/ Industry Vertical 11.3.10.3 Strategy 11.3.10.4 Key Developments List of Tables (70 Tables) Table 1 Case Management Market Size and Growth Rate, 2019-2027 (USD Billion, Y-O-Y %) Table 2 Market Size by Component, 2019-2027 (USD Billion) Table 3 Solution: Market Size by Region, 2019-2027 (USD Billion) Table 4 Services: Market Size by Region, 2019-2027 (USD Billion) Table 5 Services: Market Size by Type, 2019-2027 (USD Billion) Table 6 Managed Services: Market Size by Region, 2019-2027 (USD Billion) Table 7 Professional Services: Market Size by Type, 2019-2027 (USD Billion) Table 8 Professional Services: Market Size by Region, 2019-2027 (USD Billion) Table 9 Consulting Services Market Size, by Region, 2019-2027 (USD Billion) Table 10 Training and Education Services Market Size, by Region, 2019-2027 (USD Billion) Table 11 Case Management Market Size, by Business Function, 2019-2027 (USD Billion) Table 12 Service Request: Market Size by Region, 2019-2027 (USD Billion) Table 13 Fraud Detection and Anti-Money Laundering: Market Size by Region, 2019-2027 (USD Billion) Table 14 Incident Management: Market Size by Region, 2019-2027 (USD Billion) Table 15 Investigation Management: Market Size by Region, 2019-2027 (USD Billion) Table 16 Legal Workflow Management: Market Size by Region, 2019-2027 (USD Billion) Table 17 Case Management Market Size, by Deployment Mode, 2019-2027 (USD Billion) Table 18 Cloud: Market Size by Region, 2019-2027 (USD Billion) Table 19 On-Premises: Market Size by Region, 2019-2027 (USD Billion) Table 20 Market Size by Organization Size, 2019-2027 (USD Billion) Table 21 Small and Medium-Sized Enterprises: Market Size by Region, 2019-2027 (USD Billion) Table 22 Large Enterprises: Market Size by Region, 2019-2027 (USD Billion) Table 23 Case Management Market Size, by Vertical, 2019-2027 (USD Billion) Table 24 Banking, Financial Services, and Insurance: Market Size by Region, 2019-2027 (USD Billion) Table 25 Government: Market Size by Region, 2019-2027 (USD Billion) Table 26 Healthcare: Market Size by Region, 2019-2027 (USD Billion) Table 27 IT and Telecom: Market Size, by Region, 2019-2027 (USD Billion) Table 28 Retail: Market Size by Region, 2019-2027 (USD Billion) Table 29 Manufacturing: Market Size by Region, 2019-2027 (USD Billion) Table 30 Others: Market Size by Region, 2019-2027 (USD Billion) Table 31 Case Management Market Size, by Region, 2019-2027 (USD Billion) Table 32 North America: Case Management Market Size by Component, 2019-2027 (USD Billion) Table 33 North America: Case Management Market Size by Business Function, 2019-2027 (USD Billion) Table 34 North America: Case Management Market Size by Service, 2019-2027 (USD Billion) Table 35 North America: Case Management Market Size by Professional Service, 2019-2027 (USD Billion) Table 36 North America: Case Management Market Size by Deployment Mode, 2019-2027 (USD Billion) Table 37 North America: Case Management Market Size by Organization Size, 2019-2027 (USD Billion) Table 38 North America: Case Management Market Size by Vertical, 2019-2027 (USD Billion) Table 39 Europe: Case Management Market Size, by Component, 2019-2027 (USD Billion) Table 40 Europe: Case Management Market Size by Business Function, 2019-2027 (USD Billion) Table 41 Europe: Case Management Market Size by Service, 2019-2027 (USD Billion) Table 42 Europe: Case Management Market Size by Professional Service, 2019-2027 (USD Billion) Table 43 Europe: Case Management Market Size by Deployment Mode, 2019-2027 (USD Billion) Table 44 Europe: Case Management Market Size by Organization Size, 2019-2027 (USD Billion) Table 45 Europe: Case Management Market Size by Vertical, 2019-2027 (USD Billion) Table 46 Asia Pacific: Case Management Market Size, by Component, 2019-2027 (USD Billion) Table 47 Asia Pacific: Case Management Market Size by Business Function, 2019-2027 (USD Billion) Table 48 Asia Pacific: Case Management Market Size by Service, 2019-2027 (USD Billion) Table 49 Asia Pacific: Case Management Market Size by Professional Service, 2019-2027 (USD Billion) Table 50 Asia Pacific: Case Management Market Size by Deployment Mode, 2019-2027 (USD Billion) Table 51 Asia Pacific: Case Management Market Size by Organization Size, 2019-2027 (USD Billion) Table 52 Asia Pacific: Case Management Market Size by Vertical, 2019-2027 (USD Billion) Table 53 Middle East and Africa: Case Management Market Size, by Component, 2019-2027 (USD Billion) Table 54 Middle East and Africa: Case Management Market Size by Business Function, 2019-2027 (USD Billion) Table 55 Middle East and Africa: Case Management Market Size by Service, 2019-2027 (USD Billion) Table 56 Middle East and Africa: Case Management Market Size by Professional Service, 2019-2027 (USD Billion) Table 57 Middle East and Africa: Case Management Market Size by Deployment Mode, 2019-2027 (USD Billion) Table 58 Middle East and Africa: Case Management Market Size by Organization Size, 2019-2027 (USD Billion) Table 59 Middle East and Africa: Case Management Market Size by Vertical, 2019-2027 (USD Billion) Table 60 Latin America: Case Management Market Size, by Component, 2019-2027 (USD Billion) Table 61 Latin America: Case Management Market Size by Business Function, 2019-2027 (USD Billion) Table 62 Latin America: Case Management Market Size by Service, 2019-2027 (USD Billion) Table 63 Latin America: Case Management Market Size by Professional Service, 2019-2027 (USD Billion) Table 64 Latin America: Case Management Market Size by Deployment Mode, 2019-2027 (USD Billion) Table 65 Latin America: Case Management Market Size by Organization Size, 2019-2027 (USD Billion) Table 66 Latin America: Case Management Market Size by Vertical, 2019-2027 (USD Billion) Table 67 New Product Launches and Product Upgradations, 2015–2017 Table 68 Partnerships, Collaborations, and Agreements, 2019–2017 Table 69 Acquisitions, 2019 Table 70 Business Expansions, 2019–2017 List of Figures Figure 1 Case Management Market Segmentation Figure 2 Market Research Design Figure 3 Data Triangulation Figure 4 Market Size Estimation Methodology: Bottom-Up Approach Figure 5 Market Size Estimation Methodology: Top-Down Approach Figure 6 Research Assumptions: Case Management Market Figure 7 Market by Business Function Figure 8 Market by Service Figure 9 Market by Vertical Figure 10 Market by Region Figure 11 Improvements in the Operational Efficiency and Excellence are Expected to Boost the Case Management Market Growth Figure 12 Services Segment is Expected to Grow at A Higher CAGR During the Forecast Period Figure 13 Managed Services Segment is Expected to Grow at A Higher CAGR During the Forecast Period Figure 14 Government Vertical and North America are Estimated to Have the Largest Market Shares in the Case Management Market in 2017 Figure 15 Case Management Market: Drivers, Restraints, Opportunities, and Challenges Figure 16 Services Segment is to Expected to Grow at A Higher CAGR During the Forecast Period Figure 17 Incident Management Business Function is Expected to Grow at the Highest CAGR During the Forecast Period Figure 18 Cloud Deployment Mode is Expected to Grow at A Higher CAGR During the Forecast Period Figure 19 Small and Medium-Sized Enterprises Segment is Expected to Grow at A Higher CAGR During the Forecast Period Figure 20 Retail Vertical is Expected to Grow at the Highest CAGR During the Forecast Period Figure 21 Asia Pacific is Expected to Grow at the Highest CAGR During the Forecast Period Figure 22 North America Snapshot Figure 23 Asia Pacific Snapshot Figure 24 Key Developments by the Leading Companies in the Case Management Market, 2015–2017 Figure 25 Market Evaluation Framework Figure 26 Geographic Revenue Mix of the Top 2 Market Players Figure 27 Pegasystems: Company Snapshot Figure 28 Pegasystems: SWOT Analysis Figure 29 IBM: Company Snapshot Figure 30 IBM: SWOT Analysis Figure 31 Appian: Company Snapshot Figure 32 Appian: SWOT Analysis Figure 33 DST Systems: Company Snapshot Figure 34 DST Systems: SWOT Analysis Figure 35 Dell Technologies: SWOT Analysis Figure 36 IBM: SWOT Analysis Figure 37 American Case Management Association: SWOT Analysis Figure 38 Circle Case Management: SWOT Analysis Figure 39 Northern Case Management Limited: SWOT Analysis Figure 40 VONA Case Management, Inc.: SWOT Analysis Figure 41 PriMedical, Inc.: SWOT Analysis Figure 42 Maximus: SWOT Analysis Figure 43 Appirio: SWOT Analysis Figure 44 PeopleDoc Inc.: SWOT Analysis

About This Report

Report ID2224
Category Information Technology & Telecommunication
Published DateJuly 2019
Updated DateOct 2021
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