Global Healthcare BPO Market – Industry Analysis and Forecast (2017-2024) _ by Payer Services (Claims Management, Integrated Front-end Services & Back-office Operations and Others), by Provider Services (Revenue Cycle Management, Patient Enrollment & Strategic Planning and Patient Care), by Pharmaceutical Services (Manufacturing Services, R&D Services and Non-clinical Services), and by Geography

Global Healthcare BPO Market – Industry Analysis and Forecast (2017-2024) _ by Payer Services (Claims Management, Integrated Front-end Services & Back-office Operations and Others), by Provider Services (Revenue Cycle Management, Patient Enrollment & Strategic Planning and Patient Care), by Pharmaceutical Services (Manufacturing Services, R&D Services and Non-clinical Services), and by Geography

Market Scenario

Global Healthcare BPO Market is expected to reach USD 377.03 Billion by 2024 from USD 174 Billion in 2016 at CAGR of 10.15% (Detailed analysis of the market CAGR is provided in the report). Global Healthcare BPO MarketGlobal Healthcare BPO Market is segmented by payer services, provider services, pharmaceutical services, and geography. Revenue cycle management segment is expected to register highest growth in forecast period. Decreasing reimbursements in the healthcare industry, reductions in the overall healthcare costs, initiatives undertaken by governments for implementing RCM solutions will fuel the revenue cycle management segment growth. Payer services segment is classified as claims management, integrated front-end services and back-office operations, member management, product development and business acquisition, provider management, care management, HR services and billing & accounts management services. Claims management sub segment is estimated to hold the largest market share in forecast period. Increasing adoption of insurance, changing healthcare regulations regarding health insurance and medical claims, scarcity of expertise will result into increasing share of claims management market. The market on the basis of geography is segmented by North America, Europe, Asia-Pacific, Middle East & Africa and Latin America. Increasing requirement to reduce rising healthcare costs is trending the overall Global Healthcare BPO market. Increasing consolidation in the healthcare industry may hamper the market growth. APAC is going to emerge as one of the higher growth region in forecast period followed by North America and Europe. Presence of the emerging economies like, Japan, Australia, New Zealand, South Korea, and India will fuel the Global Healthcare BPO Market in APAC region. Key Highlights: • Assessment of market definition along with the identification of key players and analysis of their strategies to determine the competitive outlook of the market, opportunities, drivers, restraints and challenges for this market during the forecast period • Complete quantitative analysis of the industry from 2016 to 2024 to enable the stakeholders to capitalize on the prevailing market opportunities • In-depth analysis of the industry on the basis of market segments, market dynamics, market size, competition & companies involved value chain • Global Healthcare BPO Market analysis and comprehensive segmentation with respect to the payer services, provider services, pharmaceutical services, and geography to assist in strategic business planning • Global Healthcare BPO Market analysis and forecast for five major geographies North America, Europe, Asia pacific, Middle East & Africa, Latin America and their key regions Research Methodology Bloomberg, Hoovers, and Factiva are some of the sites that are being referred to gain insights about Global Healthcare BPO Market. Experts from top manufacturing companies along with other stakeholders have been considered. This is done to validate and collect critical information for evaluating trends related to this market during the forecast period. Top-down and bottom-up approaches have been used to estimate the global and regional size of this market. Data triangulation techniques along with other comparative analysis are also used to calculate the exact size of the Global Healthcare BPO Market globally. Key Players in the Global Healthcare BPO Market Are: • Tata Consultancy Services • WNS (Holdings) • Xerox • R1 RCM • Quintiles IMS Holdings • Omega Healthcare • Lonza • Invensis Technologies • Infosys • IBM • Genpact • Gebbs Healthcare Solutions • Firstsource Solutions • Cognizant Technology Solutions • Accenture Key Target Audience: • Venture Capitalists, Private Equity Firms, And Startup Companies • Research Institutions • Healthcare Service Providers • Vendors/Service Providers • Business Research and Consulting Service Providers • Health Insurance Companies • Government Bodies And Healthcare Associations/Institutions Scope of the Report: Research report categorizes the Global Healthcare BPO Market based on payer services, provider services, pharmaceutical services, and geography (region wise). Market size by value is estimated and forecasted with the revenues of leading companies operating in the Global Healthcare BPO Market with key developments in companies and market trends. Global Healthcare BPO Market, By Payer Services • Claims Management • Integrated Front-end Services and Back-office Operations • Member Management • Product Development and Business Acquisition (PDBA) • Provider Management • Care Management • HR Services • Billing & Accounts Management Services Global Healthcare BPO Market, By Provider Services • Revenue Cycle Management • Patient Enrollment & Strategic Planning • Patient Care Global Healthcare BPO Market, By Pharmaceutical Service • Manufacturing Services • R&D Services • Non-clinical Services Global Healthcare BPO Market, By Geography: • North America • Europe • Asia Pacific • Middle East & Africa • Latin America Available Customization Maximize Market Research offers customization of report and scope of the report as per the specific requirement of our client. Global Digital Pathology Market : Industry Analysis and Forecast 2024

Table of Contents

Global Healthcare BPO Market

1. Preface 1.1. Report Scope and Market Segmentation 1.2. Research Highlights 1.3. Research Objectives 2. Assumptions and Research Methodology 2.1. Report Assumptions 2.2. Abbreviations 2.3. Research Methodology 2.3.1. Secondary Research 2.3.1.1. Secondary data 2.3.1.2. Secondary Sources 2.3.2. Primary Research 2.3.2.1. Data from Primary Sources 2.3.2.2. Breakdown of Primary Sources 3. Executive Summary: Global Healthcare BPO Market Size, by Market Value (US$ Bn) 4. Market Overview 4.1. Introduction 4.2. Market Indicator 4.2.1. Drivers 4.2.2. Restraints 4.2.3. Opportunities 4.2.4. Challenges 4.3. Porter’s Analysis 4.4. Value Chain Analysis 4.5. Market Risk Analysis 4.6. SWOT Analysis 4.7. Industry Trends and Emerging Technologies 5. Supply Side and Demand Side Indicators 6. Global Healthcare BPO Market Analysis and Forecast 6.1. Global Healthcare BPO Market Size & Y-o-Y Growth Analysis 6.1.1. North America 6.1.2. Europe 6.1.3. Asia Pacific 6.1.4. Middle East & Africa 6.1.5. South America 7. Global Healthcare BPO Market Analysis and Forecast, by Payer Services 7.1. Introduction and Definition 7.2. Key Findings 7.3. Global Healthcare BPO Market Value Share Analysis, by Payer Services 7.4. Global Healthcare BPO Market Size (US$ Bn) Forecast, by Payer Services 7.5. Global Healthcare BPO Market Analysis, by Payer Services 7.6. Global Healthcare BPO Market Attractiveness Analysis, by Payer Services 8. Global Healthcare BPO Market Analysis and Forecast, by Provider Services 8.1. Introduction and Definition 8.2. Key Findings 8.3. Global Healthcare BPO Market Value Share Analysis, by Provider Services 8.4. Global Healthcare BPO Market Size (US$ Bn) Forecast, by Provider Services 8.5. Global Healthcare BPO Market Analysis, by Provider Services 8.6. Global Healthcare BPO Market Attractiveness Analysis, by Provider Services 9. Global Healthcare BPO Market Analysis and Forecast, by Pharmaceutical Service 9.1. Introduction and Definition 9.2. Key Findings 9.3. Global Healthcare BPO Market Value Share Analysis, by Pharmaceutical Service 9.4. Global Healthcare BPO Market Size (US$ Bn) Forecast, by Pharmaceutical Service 9.5. Global Healthcare BPO Market Analysis, by Pharmaceutical Service 9.6. Global Healthcare BPO Market Attractiveness Analysis, by Pharmaceutical Service 10. Global Healthcare BPO Market Analysis, by Region 10.1. Global Healthcare BPO Market Value Share Analysis, by Region 10.2. Global Healthcare BPO Market Size (US$ Bn) Forecast, by Region 10.3. Global Healthcare BPO Market Attractiveness Analysis, by Region 11. North America Healthcare BPO Market Analysis 11.1. Key Findings 11.2. North America Healthcare BPO Market Overview 11.3. North America Healthcare BPO Market Value Share Analysis, by Payer Services 11.4. North America Healthcare BPO Market Forecast, by Payer Services 11.4.1. Claims Management 11.4.2. Integrated Front-end Services and Back-office Operations 11.4.3. Member Management 11.4.4. Product Development and Business Acquisition (PDBA) 11.4.5. Provider Management 11.4.6. Care Management 11.4.7. HR Services 11.4.8. Billing & Accounts Management Services 11.5. North America Healthcare BPO Market Value Share Analysis, by Provider Services 11.6. North America Healthcare BPO Market Forecast, by Provider Services 11.6.1. Revenue Cycle Management 11.6.2. Patient Enrolment & Strategic Planning 11.6.3. Patient Care 11.7. North America Healthcare BPO Market Value Share Analysis, by Pharmaceutical Service 11.8. North America Healthcare BPO Market Forecast, by Pharmaceutical Service 11.8.1. Manufacturing Services 11.8.2. R&D Services 11.8.3. Non-clinical Services 11.9. North America Healthcare BPO Market Value Share Analysis, by Country 11.10. North America Healthcare BPO Market Forecast, by Country 11.10.1. U.S. 11.10.2. Canada 11.11. North America Healthcare BPO Market Analysis, by Country 11.12. U.S. Healthcare BPO Market Forecast, by Payer Services 11.12.1. Claims Management 11.12.2. Integrated Front-end Services and Back-office Operations 11.12.3. Member Management 11.12.4. Product Development and Business Acquisition (PDBA) 11.12.5. Provider Management 11.12.6. Care Management 11.12.7. HR Services 11.12.8. Billing & Accounts Management Services 11.13. U.S. Healthcare BPO Market Forecast, by Provider Services 11.13.1. Revenue Cycle Management 11.13.2. Patient Enrolment & Strategic Planning 11.13.3. Patient Care 11.14. U.S. Healthcare BPO Market Forecast, by Pharmaceutical Service 11.14.1. Manufacturing Services 11.14.2. R&D Services 11.14.3. Non-clinical Services 11.15. Canada Healthcare BPO Market Forecast, by Payer Services 11.15.1. Claims Management 11.15.2. Integrated Front-end Services and Back-office Operations 11.15.3. Member Management 11.15.4. Product Development and Business Acquisition (PDBA) 11.15.5. Provider Management 11.15.6. Care Management 11.15.7. HR Services 11.15.8. Billing & Accounts Management Services 11.16. Steel Canada Healthcare BPO Market Forecast, by Provider Services 11.16.1. Revenue Cycle Management 11.16.2. Patient Enrolment & Strategic Planning 11.16.3. Patient Care 11.17. Canada Healthcare BPO Market Forecast, by Pharmaceutical Service 11.17.1. Manufacturing Services 11.17.2. R&D Services 11.17.3. Non-clinical Services 11.18. North America Healthcare BPO Market Attractiveness Analysis 11.18.1. By Payer Services 11.18.2. By Provider Services 11.18.3. By Pharmaceutical Service 11.19. PEST Analysis 11.20. Key Trends 11.21. Key Developments 12. Europe Healthcare BPO Market Analysis 12.1. Key Findings 12.2. Europe Healthcare BPO Market Overview 12.3. Europe Healthcare BPO Market Value Share Analysis, by Payer Services 12.4. Europe Healthcare BPO Market Forecast, by Payer Services 12.4.1. Claims Management 12.4.2. Integrated Front-end Services and Back-office Operations 12.4.3. Member Management 12.4.4. Product Development and Business Acquisition (PDBA) 12.4.5. Provider Management 12.4.6. Care Management 12.4.7. HR Services 12.4.8. Billing & Accounts Management Services 12.5. Europe Healthcare BPO Market Value Share Analysis, by Provider Services 12.6. Europe Healthcare BPO Market Forecast, by Provider Services 12.6.1. Revenue Cycle Management 12.6.2. Patient Enrolment & Strategic Planning 12.6.3. Patient Care 12.7. Europe Healthcare BPO Market Value Share Analysis, by Pharmaceutical Service 12.8. Europe Healthcare BPO Market Forecast, by Pharmaceutical Service 12.8.1. Manufacturing Services 12.8.2. R&D Services 12.8.3. Non-clinical Services 12.9. Europe Healthcare BPO Market Value Share Analysis, by Country 12.10. Europe Healthcare BPO Market Forecast, by Country 12.10.1. Germany 12.10.2. U.K. 12.10.3. France 12.10.4. Italy 12.10.5. Spain 12.10.6. Rest of Europe 12.11. Europe Healthcare BPO Market Analysis, by Country 12.12. Germany Healthcare BPO Market Forecast, by Payer Services 12.12.1. Claims Management 12.12.2. Integrated Front-end Services and Back-office Operations 12.12.3. Member Management 12.12.4. Product Development and Business Acquisition (PDBA) 12.12.5. Provider Management 12.12.6. Care Management 12.12.7. HR Services 12.12.8. Billing & Accounts Management Services 12.13. Germany Healthcare BPO Market Forecast, by Provider Services 12.13.1. Revenue Cycle Management 12.13.2. Patient Enrolment & Strategic Planning 12.13.3. Patient Care 12.14. Germany Healthcare BPO Market Forecast, by Pharmaceutical Service 12.14.1. Manufacturing Services 12.14.2. R&D Services 12.14.3. Non-clinical Services 12.15. U.K. Healthcare BPO Market Forecast, by Payer Services 12.15.1. Claims Management 12.15.2. Integrated Front-end Services and Back-office Operations 12.15.3. Member Management 12.15.4. Product Development and Business Acquisition (PDBA) 12.15.5. Provider Management 12.15.6. Care Management 12.15.7. HR Services 12.15.8. Billing & Accounts Management Services 12.16. U.K. Healthcare BPO Market Forecast, by Provider Services 12.16.1. Revenue Cycle Management 12.16.2. Patient Enrolment & Strategic Planning 12.16.3. Patient Care 12.17. U.K. Healthcare BPO Market Forecast, by Pharmaceutical Service 12.17.1. Manufacturing Services 12.17.2. R&D Services 12.17.3. Non-clinical Services 12.18. France Healthcare BPO Market Forecast, by Payer Services 12.18.1. Claims Management 12.18.2. Integrated Front-end Services and Back-office Operations 12.18.3. Member Management 12.18.4. Product Development and Business Acquisition (PDBA) 12.18.5. Provider Management 12.18.6. Care Management 12.18.7. HR Services 12.18.8. Billing & Accounts Management Services 12.19. France Healthcare BPO Market Forecast, by Provider Services 12.19.1. Revenue Cycle Management 12.19.2. Patient Enrolment & Strategic Planning 12.19.3. Patient Care 12.20. France Healthcare BPO Market Forecast, by Pharmaceutical Service 12.20.1. Manufacturing Services 12.20.2. R&D Services 12.20.3. Non-clinical Services 12.21. Italy Healthcare BPO Market Forecast, by Payer Services 12.21.1. Claims Management 12.21.2. Integrated Front-end Services and Back-office Operations 12.21.3. Member Management 12.21.4. Product Development and Business Acquisition (PDBA) 12.21.5. Provider Management 12.21.6. Care Management 12.21.7. HR Services 12.21.8. Billing & Accounts Management Services 12.22. Italy Healthcare BPO Market Forecast, by Provider Services 12.22.1. Revenue Cycle Management 12.22.2. Patient Enrolment & Strategic Planning 12.22.3. Patient Care 12.23. Italy Healthcare BPO Market Forecast, by Pharmaceutical Service 12.23.1. Manufacturing Services 12.23.2. R&D Services 12.23.3. Non-clinical Services 12.24. Spain Healthcare BPO Market Forecast, by Payer Services 12.24.1. Claims Management 12.24.2. Integrated Front-end Services and Back-office Operations 12.24.3. Member Management 12.24.4. Product Development and Business Acquisition (PDBA) 12.24.5. Provider Management 12.24.6. Care Management 12.24.7. HR Services 12.24.8. Billing & Accounts Management Services 12.25. Spain Healthcare BPO Market Forecast, by Provider Services 12.25.1. Revenue Cycle Management 12.25.2. Patient Enrolment & Strategic Planning 12.25.3. Patient Care 12.26. Spain Healthcare BPO Market Forecast, by Pharmaceutical Service 12.26.1. Manufacturing Services 12.26.2. R&D Services 12.26.3. Non-clinical Services 12.27. Rest of Europe Healthcare BPO Market Forecast, by Payer Services 12.27.1. Claims Management 12.27.2. Integrated Front-end Services and Back-office Operations 12.27.3. Member Management 12.27.4. Product Development and Business Acquisition (PDBA) 12.27.5. Provider Management 12.27.6. Care Management 12.27.7. HR Services 12.27.8. Billing & Accounts Management Services 12.28. Rest of Europe Healthcare BPO Market Forecast, by Provider Services 12.28.1. Revenue Cycle Management 12.28.2. Patient Enrolment & Strategic Planning 12.28.3. Patient Care 12.29. Rest of Europe Healthcare BPO Market Forecast, by Pharmaceutical Service 12.29.1. Manufacturing Services 12.29.2. R&D Services 12.29.3. Non-clinical Services 12.30. Europe Healthcare BPO Market Attractiveness Analysis 12.30.1. By Payer Services 12.30.2. By Provider Services 12.30.3. By Pharmaceutical Service 12.31. PEST Analysis 12.32. Key Trends 12.33. Key Developments 13. Asia Pacific Healthcare BPO Market Analysis 13.1. Key Findings 13.2. Asia Pacific Healthcare BPO Market Overview 13.3. Asia Pacific Healthcare BPO Market Value Share Analysis, by Payer Services 13.4. Asia Pacific Healthcare BPO Market Forecast, by Payer Services 13.4.1. Claims Management 13.4.2. Integrated Front-end Services and Back-office Operations 13.4.3. Member Management 13.4.4. Product Development and Business Acquisition (PDBA) 13.4.5. Provider Management 13.4.6. Care Management 13.4.7. HR Services 13.4.8. Billing & Accounts Management Services 13.5. Asia Pacific Healthcare BPO Market Value Share Analysis, by Provider Services 13.6. Asia Pacific Healthcare BPO Market Forecast, by Provider Services 13.6.1. Revenue Cycle Management 13.6.2. Patient Enrolment & Strategic Planning 13.6.3. Patient Care 13.7. Asia Pacific Healthcare BPO Market Value Share Analysis, by Pharmaceutical Service 13.8. Asia Pacific Healthcare BPO Market Forecast, by Pharmaceutical Service 13.8.1. Manufacturing Services 13.8.2. R&D Services 13.8.3. Non-clinical Services 13.9. Asia Pacific Healthcare BPO Market Value Share Analysis, by Country 13.10. Asia Pacific Healthcare BPO Market Forecast, by Country 13.10.1. China 13.10.2. India 13.10.3. Japan 13.10.4. ASEAN 13.10.5. Rest of Asia Pacific 13.11. Asia Pacific Healthcare BPO Market Analysis, by Country 13.12. China Healthcare BPO Market Forecast, by Payer Services 13.12.1. Claims Management 13.12.2. Integrated Front-end Services and Back-office Operations 13.12.3. Member Management 13.12.4. Product Development and Business Acquisition (PDBA) 13.12.5. Provider Management 13.12.6. Care Management 13.12.7. HR Services 13.12.8. Billing & Accounts Management Services 13.13. China Healthcare BPO Market Forecast, by Provider Services 13.13.1. Revenue Cycle Management 13.13.2. Patient Enrolment & Strategic Planning 13.13.3. Patient Care 13.14. China Healthcare BPO Market Forecast, by Pharmaceutical Service 13.14.1. Manufacturing Services 13.14.2. R&D Services 13.14.3. Non-clinical Services 13.15. India Healthcare BPO Market Forecast, by Payer Services 13.15.1. Claims Management 13.15.2. Integrated Front-end Services and Back-office Operations 13.15.3. Member Management 13.15.4. Product Development and Business Acquisition (PDBA) 13.15.5. Provider Management 13.15.6. Care Management 13.15.7. HR Services 13.15.8. Billing & Accounts Management Services 13.16. India Healthcare BPO Market Forecast, by Provider Services 13.16.1. Revenue Cycle Management 13.16.2. Patient Enrolment & Strategic Planning 13.16.3. Patient Care 13.17. India Healthcare BPO Market Forecast, by Pharmaceutical Service 13.17.1. Manufacturing Services 13.17.2. R&D Services 13.17.3. Non-clinical Services 13.18. Japan Healthcare BPO Market Forecast, by Payer Services 13.18.1. Claims Management 13.18.2. Integrated Front-end Services and Back-office Operations 13.18.3. Member Management 13.18.4. Product Development and Business Acquisition (PDBA) 13.18.5. Provider Management 13.18.6. Care Management 13.18.7. HR Services 13.18.8. Billing & Accounts Management Services 13.19. Japan Healthcare BPO Market Forecast, by Provider Services 13.19.1. Revenue Cycle Management 13.19.2. Patient Enrolment & Strategic Planning 13.19.3. Patient Care 13.20. Japan Healthcare BPO Market Forecast, by Pharmaceutical Service 13.20.1. Manufacturing Services 13.20.2. R&D Services 13.20.3. Non-clinical Services 13.21. ASEAN Healthcare BPO Market Forecast, by Payer Services 13.21.1. Claims Management 13.21.2. Integrated Front-end Services and Back-office Operations 13.21.3. Member Management 13.21.4. Product Development and Business Acquisition (PDBA) 13.21.5. Provider Management 13.21.6. Care Management 13.21.7. HR Services 13.21.8. Billing & Accounts Management Services 13.22. ASEAN Healthcare BPO Market Forecast, by Provider Services 13.22.1. Revenue Cycle Management 13.22.2. Patient Enrolment & Strategic Planning 13.22.3. Patient Care 13.23. ASEAN Healthcare BPO Market Forecast, by Pharmaceutical Service 13.23.1. Manufacturing Services 13.23.2. R&D Services 13.23.3. Non-clinical Services 13.24. Rest of Asia Pacific Healthcare BPO Market Forecast, by Payer Services 13.24.1. Claims Management 13.24.2. Integrated Front-end Services and Back-office Operations 13.24.3. Member Management 13.24.4. Product Development and Business Acquisition (PDBA) 13.24.5. Provider Management 13.24.6. Care Management 13.24.7. HR Services 13.24.8. Billing & Accounts Management Services 13.25. Rest of Asia Pacific Healthcare BPO Market Forecast, by Provider Services 13.25.1. Revenue Cycle Management 13.25.2. Patient Enrolment & Strategic Planning 13.25.3. Patient Care 13.26. Rest of Asia Pacific Healthcare BPO Market Forecast, by Pharmaceutical Service 13.26.1. Manufacturing Services 13.26.2. R&D Services 13.26.3. Non-clinical Services 13.27. Asia Pacific Healthcare BPO Market Attractiveness Analysis 13.27.1. By Payer Services 13.27.2. By Provider Services 13.27.3. By Pharmaceutical Service 13.28. PEST Analysis 13.29. Key Trends 13.30. Key Developments 14. Middle East & Africa Healthcare BPO Market Analysis 14.1. Key Findings 14.2. Middle East & Africa Healthcare BPO Market Overview 14.3. Middle East & Africa Healthcare BPO Market Value Share Analysis, by Payer Services 14.4. Middle East & Africa Healthcare BPO Market Forecast, by Payer Services 14.4.1. Claims Management 14.4.2. Integrated Front-end Services and Back-office Operations 14.4.3. Member Management 14.4.4. Product Development and Business Acquisition (PDBA) 14.4.5. Provider Management 14.4.6. Care Management 14.4.7. HR Services 14.4.8. Billing & Accounts Management Services 14.5. Middle East & Africa Healthcare BPO Market Value Share Analysis, by Provider Services 14.6. Middle East & Africa Healthcare BPO Market Forecast, by Provider Services 14.6.1. Revenue Cycle Management 14.6.2. Patient Enrolment & Strategic Planning 14.6.3. Patient Care 14.7. Middle East & Africa Healthcare BPO Market Value Share Analysis, by Pharmaceutical Service 14.8. Middle East & Africa Healthcare BPO Market Forecast, by Pharmaceutical Service 14.8.1. Manufacturing Services 14.8.2. R&D Services 14.8.3. Non-clinical Services 14.9. Middle East & Africa Healthcare BPO Market Value Share Analysis, by Country 14.10. Middle East & Africa Healthcare BPO Market Forecast, by Country 14.10.1. GCC 14.10.2. South Africa 14.10.3. Rest of Middle East & Africa 14.11. Middle East & Africa Healthcare BPO Market Analysis, by Country 14.12. GCC Healthcare BPO Market Forecast, by Payer Services 14.12.1. Claims Management 14.12.2. Integrated Front-end Services and Back-office Operations 14.12.3. Member Management 14.12.4. Product Development and Business Acquisition (PDBA) 14.12.5. Provider Management 14.12.6. Care Management 14.12.7. HR Services 14.12.8. Billing & Accounts Management Services 14.13. GCC Healthcare BPO Market Forecast, by Provider Services 14.13.1. Revenue Cycle Management 14.13.2. Patient Enrolment & Strategic Planning 14.13.3. Patient Care 14.14. GCC Healthcare BPO Market Forecast, by Pharmaceutical Service 14.14.1. Manufacturing Services 14.14.2. R&D Services 14.14.3. Non-clinical Services 14.15. South Africa Healthcare BPO Market Forecast, by Payer Services 14.15.1. Claims Management 14.15.2. Integrated Front-end Services and Back-office Operations 14.15.3. Member Management 14.15.4. Product Development and Business Acquisition (PDBA) 14.15.5. Provider Management 14.15.6. Care Management 14.15.7. HR Services 14.15.8. Billing & Accounts Management Services 14.16. South Africa Healthcare BPO Market Forecast, by Provider Services 14.16.1. Revenue Cycle Management 14.16.2. Patient Enrolment & Strategic Planning 14.16.3. Patient Care 14.17. South Africa Healthcare BPO Market Forecast, by Pharmaceutical Service 14.17.1. Manufacturing Services 14.17.2. R&D Services 14.17.3. Non-clinical Services 14.18. Rest of Middle East & Africa Healthcare BPO Market Forecast, by Payer Services 14.18.1. Claims Management 14.18.2. Integrated Front-end Services and Back-office Operations 14.18.3. Member Management 14.18.4. Product Development and Business Acquisition (PDBA) 14.18.5. Provider Management 14.18.6. Care Management 14.18.7. HR Services 14.18.8. Billing & Accounts Management Services 14.19. Rest of Middle East & Africa Healthcare BPO Market Forecast, by Provider Services 14.19.1. Revenue Cycle Management 14.19.2. Patient Enrolment & Strategic Planning 14.19.3. Patient Care 14.20. Rest of Middle East & Africa Healthcare BPO Market Forecast, by Pharmaceutical Service 14.20.1. Manufacturing Services 14.20.2. R&D Services 14.20.3. Non-clinical Services 14.21. Middle East & Africa Healthcare BPO Market Attractiveness Analysis 14.21.1. By Payer Services 14.21.2. By Provider Services 14.21.3. By Pharmaceutical Service 14.22. PEST Analysis 14.23. Key Trends 14.24. Key Developments 15. South America Healthcare BPO Market Analysis 15.1. Key Findings 15.2. South America Healthcare BPO Market Overview 15.3. South America Healthcare BPO Market Value Share Analysis, by Payer Services 15.4. South America Healthcare BPO Market Forecast, by Payer Services 15.4.1. Claims Management 15.4.2. Integrated Front-end Services and Back-office Operations 15.4.3. Member Management 15.4.4. Product Development and Business Acquisition (PDBA) 15.4.5. Provider Management 15.4.6. Care Management 15.4.7. HR Services 15.4.8. Billing & Accounts Management Services 15.5. South America Healthcare BPO Market Value Share Analysis, by Provider Services 15.6. South America Healthcare BPO Market Forecast, by Provider Services 15.6.1. Revenue Cycle Management 15.6.2. Patient Enrolment & Strategic Planning 15.6.3. Patient Care 15.7. South America Healthcare BPO Market Value Share Analysis, by Pharmaceutical Service 15.8. South America Healthcare BPO Market Forecast, by Pharmaceutical Service 15.8.1. Manufacturing Services 15.8.2. R&D Services 15.8.3. Non-clinical Services 15.9. South America Healthcare BPO Market Value Share Analysis, by Country 15.10. South America Healthcare BPO Market Forecast, by Country 15.10.1. Brazil 15.10.2. Mexico 15.10.3. Rest of South America 15.11. South America Healthcare BPO Market Analysis, by Country 15.12. Brazil Healthcare BPO Market Forecast, by Payer Services 15.12.1. Claims Management 15.12.2. Integrated Front-end Services and Back-office Operations 15.12.3. Member Management 15.12.4. Product Development and Business Acquisition (PDBA) 15.12.5. Provider Management 15.12.6. Care Management 15.12.7. HR Services 15.12.8. Billing & Accounts Management Services 15.13. Brazil Healthcare BPO Market Forecast, by Provider Services 15.13.1. Revenue Cycle Management 15.13.2. Patient Enrolment & Strategic Planning 15.13.3. Patient Care 15.14. Brazil Healthcare BPO Market Forecast, by Pharmaceutical Service 15.14.1. Manufacturing Services 15.14.2. R&D Services 15.14.3. Non-clinical Services 15.15. Mexico Healthcare BPO Market Forecast, by Payer Services 15.15.1. Claims Management 15.15.2. Integrated Front-end Services and Back-office Operations 15.15.3. Member Management 15.15.4. Product Development and Business Acquisition (PDBA) 15.15.5. Provider Management 15.15.6. Care Management 15.15.7. HR Services 15.15.8. Billing & Accounts Management Services 15.16. Mexico Healthcare BPO Market Forecast, by Provider Services 15.16.1. Revenue Cycle Management 15.16.2. Patient Enrolment & Strategic Planning 15.16.3. Patient Care 15.17. Mexico Healthcare BPO Market Forecast, by Pharmaceutical Service 15.17.1. Manufacturing Services 15.17.2. R&D Services 15.17.3. Non-clinical Services 15.18. Rest of South America Healthcare BPO Market Forecast, by Payer Services 15.18.1. Claims Management 15.18.2. Integrated Front-end Services and Back-office Operations 15.18.3. Member Management 15.18.4. Product Development and Business Acquisition (PDBA) 15.18.5. Provider Management 15.18.6. Care Management 15.18.7. HR Services 15.18.8. Billing & Accounts Management Services 15.19. Rest of South America Healthcare BPO Market Forecast, by Provider Services 15.19.1. Revenue Cycle Management 15.19.2. Patient Enrolment & Strategic Planning 15.19.3. Patient Care 15.20. Rest of South America Healthcare BPO Market Forecast, by Pharmaceutical Service 15.20.1. Manufacturing Services 15.20.2. R&D Services 15.20.3. Non-clinical Services 15.21. South America Healthcare BPO Market Attractiveness Analysis 15.21.1. By Payer Services 15.21.2. By Provider Services 15.21.3. By Pharmaceutical Service 15.22. PEST Analysis 15.23. Key Trends 15.24. Key Developments 16. Company Profiles 16.1. Market Share Analysis, by Company 16.2. Competition Matrix 16.2.1. Competitive Benchmarking of key players by price, presence, market share, Applications and R&D investment 16.2.2. New Product Launches and Product Enhancements 16.2.3. Market Consolidation 16.2.3.1. M&A by Regions, Investment and Applications 16.2.3.2. M&A Key Players, Forward Integration and Backward Integration 16.3. Company Profiles: Key Players 16.3.1. Accenture 16.3.1.1. Company Overview 16.3.1.2. Financial Overview 16.3.1.3. Product Portfolio 16.3.1.4. Business Strategy 16.3.1.5. Recent Developments 16.3.1.6. Company Footprint 16.3.2. Tata Consultancy Services 16.3.3. WNS (Holdings) 16.3.4. Xerox 16.3.5. R1 RCM 16.3.6. Quintiles IMS Holdings 16.3.7. Omega Healthcare 16.3.8. Lonza 16.3.9. Invensis Technologies 16.3.10. Infosys 16.3.11. IBM 16.3.12. Genpact 16.3.13. Gebbs Healthcare Solutions 16.3.14. Firstsource Solutions 16.3.15. Cognizant Technology Solutions 17. Primary Key Insights

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Report ID 3568
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