Global Enterprise Collaboration Service Market- Industry Analysis and Forecast (2020-2027) – by Type, Solution, Applications and Region.

Global Enterprise Collaboration Service Market was valued US$ XX Bn in 2019 and is expected to reach US$ XX Bn by 2027, at a CAGR of 10.2% during a forecast period. Global Enterprise Collaboration Service Market, By Region To know about the Research Methodology :- Request Free Sample Report

Global Enterprise Collaboration Service Market Definition:

Enterprise collaboration services are comprehensive abilities that allow employees in the organization to store, share, and jointly alter data and information with one another regardless of different geographic locations. Different technologies are comprised of enterprise collaboration like video conferencing, document sharing capabilities, groupware, and more.The report study has analyzed revenue impact of covid-19 pandemic on the sales revenue of market leaders, market followers and disrupters in the report and same is reflected in our analysis.

Global Enterprise Collaboration Service Market Dynamics:

The report contains a detailed list of factors that will drive and restrain the growth of the enterprise collaboration service market. Worldwide competition has forced manufacturing enterprises, particularly small and medium-sized enterprises i.e. SMEs, to upsurge their productivity and profitability through optimal resource utilization to fulfill market demands and achieve customers’ satisfaction. On the other hand, rapid alteration of business demands and especially manufacturing environments make resource utilization more and more erratic and unbalanced. The benefits of forming virtual enterprises enabled by information and communication technologies supply new ways in facilitating inter-enterprise manufacturing resource sharing and so enhancing the profitability of SMEs. However, a major challenge in implementing such an environment is based on the integration of various hardware and software platforms.

Global Enterprise Collaboration Service Market Opportunities:

The use of social media for business has increased significantly in the recent past as a means of coupling the power of social collaboration tools like Office 365 and Lync. These tools empower partners, employees, and create client engagement in real-time. So, vendors in the market are focused on building ecosystems to make social business integration compelling for organizations. Various service providers are focused on integrating enterprise collaborative services with AI, In order to provide enhanced communication and collaborative services. Addition of AI and cutting-edge technology can allow enterprises to share data and information with other parties easily and offer enhanced services. The demand for AI-integrated enterprise collaborative services is expected to upsurge, because of growing adoption of IoT and machine learning in many businesses.

Global Enterprise Collaboration Service Market Trends:

The report covers all the trends and technologies playing a major role in the growth of the enterprise collaboration services market during the forecast period. Vendors in the global enterprise collaboration service market are focused on expanding their offering by providing maintenance and integration service to end-use applications. Additionally, service providers are adoption central approach to capture, create, organize, access, and assess an organization’s whole enterprise ecosystem of media, knowledge assets, and electronic documents.

Global Enterprise Collaboration Service Market segmentation:

The report provides an in-depth segment analysis of the global enterprise collaboration service market, thereby providing valuable insights at micro as well as macro levels. By solution, video conferencing expected to grow at the highest XX% CAGR during the forecast period owing to the demand for video conferencing is high as compared to many other solutions. However, there are high chances that the demand in the mobility/telephony segment might overtake video conferencing segment.

Global Enterprise Collaboration Service Market Regional Analysis:

North America enterprise collaboration services market was valued at US$ XX Mn in 2019 and is expected to reach a value of US$ XX Mn by 2027, with a CAGR of XX% during the forecast period. This is because of the U.S being an early adopter of technology, growing adoption of cloud platforms, and AI. The US was one of the major investors within the ICT industry and has invested an amount of US$ X.3 Trillion in 2019. Additionally, China is expected to be the second main geographical ICT market, since the country has made an investment of US$ XX Bn in 2019 and is expected to significantly grow at a CAGR of X.2% through 2027.

Global Enterprise Collaboration Service Market Competitive analysis and Mergers & Acquisitions:

Key players in the enterprise collaboration services market are focused on collaboration and partnership, in order to enhance the market presence. Like in 2019, IBM Corporation collaborated with AT&T Company where AT&T communication will use IBM’s expertise to modernize AT&T Business Solutions’ internal software application. The entry of new players is expected to increase competition among the players. Leading players are engaged in R&D activities and are also focusing on using various organic and inorganic business development strategies. Some of the leading players in the market include Cisco System Inc., IBM Corporation, HP Corporation, Nokia Network and others. The objective of the report is to present a comprehensive analysis of the Global Enterprise Collaboration Service Market including all the stakeholders of the industry. The past and current status of the industry with forecasted market size and trends are presented in the report with the analysis of complicated data in simple language. The report covers all the aspects of the industry with a dedicated study of key players that includes market leaders, followers and new entrants by region. PORTER, SVOR, PESTEL analysis with the potential impact of micro-economic factors by region on the market has been presented in the report. External as well as internal factors that are supposed to affect the business positively or negatively have been analyzed, which will give a clear futuristic view of the industry to the decision-makers. The report also helps in understanding Global Enterprise Collaboration Service Market dynamics, structure by analyzing the market segments and projects the Global Enterprise Collaboration Service Market size. Clear representation of competitive analysis of key players by Application, price, financial position, Product portfolio, growth strategies, and regional presence in the Global Enterprise Collaboration Service Market make the report investor’s guide.

Scope of the Global Enterprise Collaboration Service Market Inquire before buying

Global Enterprise Collaboration Service Market, By Type

• Hardware • Software • Services

Global Enterprise Collaboration Service Market, By Solution

• Messaging • Video Conferencing • Contact Center • Mobility/Telephony • Collaborative Tool o Email o Application Sharing o Web Services o Search Services o Office Suite o Resource Management o Process Management o Business Intelligence

Global Enterprise Collaboration Service Market, By Application

• Banking, Financial services and Insurance (BFSI) • Retail • Healthcare • Government • Information Technology • Media and Entertainment • Education • Other (Transportation and Manufacturing)

Global Enterprise Collaboration Service Market, By Region

• North America • Europe • Asia Pacific • Middle East & Africa • South America

Key players operating in Global Enterprise Collaboration Service Market

• Cisco • IBM • Microsoft • Nokia Networks • Unify • HP • Mitel • Polycom • Fuze • 8x8 • ShoreTel • Cafex • Tropo • Vonage • Atlassian • GENBAND • VMware • Google • Adobe Systems • Facebook • Igloo Software • Jive Software • Mitel Networks • Salesforce
Global Enterprise Collaboration Service Market 1. Preface 1.1. Report Scope and Market Segmentation 1.2. Research Highlights 1.3. Research Objectives 2. Assumptions and Research Methodology 2.1. Report Assumptions 2.2. Abbreviations 2.3. Research Methodology 2.3.1. Secondary Research 2.3.1.1. Secondary data 2.3.1.2. Secondary Sources 2.3.2. Primary Research 2.3.2.1. Data from Primary Sources 2.3.2.2. Breakdown of Primary Sources 3. Executive Summary: Global Enterprise Collaboration Service Market Size, by Market Value (US$ Bn) 4. Market Overview 4.1. Introduction 4.2. Market Indicator 4.2.1. Drivers 4.2.2. Restraints 4.2.3. Opportunities 4.2.4. Challenges 4.3. Porter’s Analysis 4.4. Value Chain Analysis 4.5. Market Risk Analysis 4.6. SWOT Analysis 4.7. Industry Trends and Emerging Technologies 5. Supply Side and Demand Side Indicators 6. Global Enterprise Collaboration Service Market Analysis and Forecast 6.1. Enterprise Collaboration Service Market Size & Y-o-Y Growth Analysis 6.1.1. North America 6.1.2. Europe 6.1.3. Asia Pacific 6.1.4. Middle East & Africa 6.1.5. South America 7. Global Enterprise Collaboration Service Market Analysis and Forecast, By Solution 7.1. Introduction and Definition 7.2. Key Findings 7.3. Enterprise Collaboration Service Market Value Share Analysis, By Solution 7.4. Enterprise Collaboration Service Market Size (US$ Bn) Forecast, By Solution 7.5. Enterprise Collaboration Service Market Analysis, By Solution 7.6. Enterprise Collaboration Service Market Attractiveness Analysis, By Solution 8. Global Enterprise Collaboration Service Market Analysis and Forecast, By Application 8.1. Introduction and Definition 8.2. Key Findings 8.3. Enterprise Collaboration Service Market Value Share Analysis, By Application 8.4. Enterprise Collaboration Service Market Size (US$ Bn) Forecast, By Application 8.5. Enterprise Collaboration Service Market Analysis, By Application 8.6. Enterprise Collaboration Service Market Attractiveness Analysis, By Application 9. Global Enterprise Collaboration Service Market Analysis and Forecast, By Type 9.1. Introduction and Definition 9.2. Key Findings 9.3. Enterprise Collaboration Service Market Value Share Analysis, By Type 9.4. Enterprise Collaboration Service Market Size (US$ Bn) Forecast, By Type 9.5. Enterprise Collaboration Service Market Analysis, By Type 9.6. Enterprise Collaboration Service Market Attractiveness Analysis, By Type 10. Global Enterprise Collaboration Service Market Analysis, by Region 10.1. Enterprise Collaboration Service Market Value Share Analysis, by Region 10.2. Enterprise Collaboration Service Market Size (US$ Bn) Forecast, by Region 10.3. Enterprise Collaboration Service Market Attractiveness Analysis, by Region 11. North America Enterprise Collaboration Service Market Analysis 11.1. Key Findings 11.2. North America Enterprise Collaboration Service Market Overview 11.3. North America Enterprise Collaboration Service Market Value Share Analysis, By Solution 11.4. North America Enterprise Collaboration Service Market Forecast, By Solution 11.4.1. Messaging 11.4.2. Video Conferencing 11.4.3. Contact Center 11.4.4. Mobility/Telephony 11.4.5. Collaborative Tool 11.4.5.1. Email 11.4.5.2. Application Sharing 11.4.5.3. Web Services 11.4.5.4. Search Services 11.4.5.5. Office Suite 11.4.5.6. Resource Management 11.4.5.7. Process Management 11.4.5.8. Business Intelligence 11.5. North America Enterprise Collaboration Service Market Value Share Analysis, By Application 11.6. North America Enterprise Collaboration Service Market Forecast, By Application 11.6.1. Banking, Financial services and Insurance (BFSI) 11.6.2. Retail 11.6.3. Healthcare 11.6.4. Government 11.6.5. Information Technology 11.6.6. Media and Entertainment 11.6.7. Education 11.6.8. Other (Transportation and Manufacturing) 11.7. North America Enterprise Collaboration Service Market Value Share Analysis, By Type 11.8. North America Enterprise Collaboration Service Market Forecast, By Type 11.8.1. Hardware 11.8.2. Software 11.8.3. Services 11.9. North America Enterprise Collaboration Service Market Value Share Analysis, by Country 11.10. North America Enterprise Collaboration Service Market Forecast, by Country 11.10.1. U.S. 11.10.2. Canada 11.11. North America Enterprise Collaboration Service Market Analysis, by Country 11.12. U.S. Enterprise Collaboration Service Market Forecast, By Solution 11.12.1. Messaging 11.12.2. Video Conferencing 11.12.3. Contact Center 11.12.4. Mobility/Telephony 11.12.5. Collaborative Tool 11.12.5.1. Email 11.12.5.2. Application Sharing 11.12.5.3. Web Services 11.12.5.4. Search Services 11.12.5.5. Office Suite 11.12.5.6. Resource Management 11.12.5.7. Process Management 11.12.5.8. Business Intelligence 11.13. U.S. Enterprise Collaboration Service Market Forecast, By Application 11.13.1. Banking, Financial services and Insurance (BFSI) 11.13.2. Retail 11.13.3. Healthcare 11.13.4. Government 11.13.5. Information Technology 11.13.6. Media and Entertainment 11.13.7. Education 11.13.8. Other (Transportation and Manufacturing) 11.14. U.S. Enterprise Collaboration Service Market Forecast, By Type 11.14.1. Hardware 11.14.2. Software 11.14.3. Services 11.15. Canada Enterprise Collaboration Service Market Forecast, By Solution 11.15.1. Messaging 11.15.2. Video Conferencing 11.15.3. Contact Center 11.15.4. Mobility/Telephony 11.15.5. Collaborative Tool 11.15.5.1. Email 11.15.5.2. Application Sharing 11.15.5.3. Web Services 11.15.5.4. Search Services 11.15.5.5. Office Suite 11.15.5.6. Resource Management 11.15.5.7. Process Management 11.15.5.8. Business Intelligence 11.16. Canada Enterprise Collaboration Service Market Forecast, By Application 11.16.1. Banking, Financial services and Insurance (BFSI) 11.16.2. Retail 11.16.3. Healthcare 11.16.4. Government 11.16.5. Information Technology 11.16.6. Media and Entertainment 11.16.7. Education 11.16.8. Other (Transportation and Manufacturing) 11.17. Canada Enterprise Collaboration Service Market Forecast, By Type 11.17.1. Hardware 11.17.2. Software 11.17.3. Services 11.18. North America Enterprise Collaboration Service Market Attractiveness Analysis 11.18.1. By Solution 11.18.2. By Application 11.18.3. By Type 11.19. PEST Analysis 11.20. Key Trends 11.21. Key Developments 12. Europe Enterprise Collaboration Service Market Analysis 12.1. Key Findings 12.2. Europe Enterprise Collaboration Service Market Overview 12.3. Europe Enterprise Collaboration Service Market Value Share Analysis, By Solution 12.4. Europe Enterprise Collaboration Service Market Forecast, By Solution 12.4.1. Messaging 12.4.2. Video Conferencing 12.4.3. Contact Center 12.4.4. Mobility/Telephony 12.4.5. Collaborative Tool 12.4.5.1. Email 12.4.5.2. Application Sharing 12.4.5.3. Web Services 12.4.5.4. Search Services 12.4.5.5. Office Suite 12.4.5.6. Resource Management 12.4.5.7. Process Management 12.4.5.8. Business Intelligence 12.5. Europe Enterprise Collaboration Service Market Value Share Analysis, By Application 12.6. Europe Enterprise Collaboration Service Market Forecast, By Application 12.6.1. Banking, Financial services and Insurance (BFSI) 12.6.2. Retail 12.6.3. Healthcare 12.6.4. Government 12.6.5. Information Technology 12.6.6. Media and Entertainment 12.6.7. Education 12.6.8. Other (Transportation and Manufacturing) 12.7. Europe Enterprise Collaboration Service Market Value Share Analysis, By Type 12.8. Europe Enterprise Collaboration Service Market Forecast, By Type 12.8.1. Hardware 12.8.2. Software 12.8.3. Services 12.9. Europe Enterprise Collaboration Service Market Value Share Analysis, by Country 12.10. Europe Enterprise Collaboration Service Market Forecast, by Country 12.10.1. Germany 12.10.2. U.K. 12.10.3. France 12.10.4. Italy 12.10.5. Spain 12.10.6. Rest of Europe 12.11. Europe Enterprise Collaboration Service Market Analysis, by Country 12.12. Germany Enterprise Collaboration Service Market Forecast, By Solution 12.12.1. Messaging 12.12.2. Video Conferencing 12.12.3. Contact Center 12.12.4. Mobility/Telephony 12.12.5. Collaborative Tool 12.12.5.1. Email 12.12.5.2. Application Sharing 12.12.5.3. Web Services 12.12.5.4. Search Services 12.12.5.5. Office Suite 12.12.5.6. Resource Management 12.12.5.7. Process Management 12.12.5.8. Business Intelligence 12.13. Germany Enterprise Collaboration Service Market Forecast, By Application 12.13.1. Banking, Financial services and Insurance (BFSI) 12.13.2. Retail 12.13.3. Healthcare 12.13.4. Government 12.13.5. Information Technology 12.13.6. Media and Entertainment 12.13.7. Education 12.13.8. Other (Transportation and Manufacturing) 12.14. Germany Enterprise Collaboration Service Market Forecast, By Type 12.14.1. Hardware 12.14.2. Software 12.14.3. Services 12.15. U.K. Enterprise Collaboration Service Market Forecast, By Solution 12.15.1. Messaging 12.15.2. Video Conferencing 12.15.3. Contact Center 12.15.4. Mobility/Telephony 12.15.5. Collaborative Tool 12.15.5.1. Email 12.15.5.2. Application Sharing 12.15.5.3. Web Services 12.15.5.4. Search Services 12.15.5.5. Office Suite 12.15.5.6. Resource Management 12.15.5.7. Process Management 12.15.5.8. Business Intelligence 12.16. U.K. Enterprise Collaboration Service Market Forecast, By Application 12.16.1. Banking, Financial services and Insurance (BFSI) 12.16.2. Retail 12.16.3. Healthcare 12.16.4. Government 12.16.5. Information Technology 12.16.6. Media and Entertainment 12.16.7. Education 12.16.8. Other (Transportation and Manufacturing) 12.17. U.K. Enterprise Collaboration Service Market Forecast, By Type 12.17.1. Hardware 12.17.2. Software 12.17.3. Services 12.18. France Enterprise Collaboration Service Market Forecast, By Solution 12.18.1. Messaging 12.18.2. Video Conferencing 12.18.3. Contact Center 12.18.4. Mobility/Telephony 12.18.5. Collaborative Tool 12.18.5.1. Email 12.18.5.2. Application Sharing 12.18.5.3. Web Services 12.18.5.4. Search Services 12.18.5.5. Office Suite 12.18.5.6. Resource Management 12.18.5.7. Process Management 12.18.5.8. Business Intelligence 12.19. France Enterprise Collaboration Service Market Forecast, By Application 12.19.1. Banking, Financial services and Insurance (BFSI) 12.19.2. Retail 12.19.3. Healthcare 12.19.4. Government 12.19.5. Information Technology 12.19.6. Media and Entertainment 12.19.7. Education 12.19.8. Other (Transportation and Manufacturing) 12.20. France Enterprise Collaboration Service Market Forecast, By Type 12.20.1. Hardware 12.20.2. Software 12.20.3. Services 12.21. Italy Enterprise Collaboration Service Market Forecast, By Solution 12.21.1. Messaging 12.21.2. Video Conferencing 12.21.3. Contact Center 12.21.4. Mobility/Telephony 12.21.5. Collaborative Tool 12.21.5.1. Email 12.21.5.2. Application Sharing 12.21.5.3. Web Services 12.21.5.4. Search Services 12.21.5.5. Office Suite 12.21.5.6. Resource Management 12.21.5.7. Process Management 12.21.5.8. Business Intelligence 12.22. Italy Enterprise Collaboration Service Market Forecast, By Application 12.22.1. Banking, Financial services and Insurance (BFSI) 12.22.2. Retail 12.22.3. Healthcare 12.22.4. Government 12.22.5. Information Technology 12.22.6. Media and Entertainment 12.22.7. Education 12.22.8. Other (Transportation and Manufacturing) 12.23. Italy Enterprise Collaboration Service Market Forecast, By Type 12.23.1. Hardware 12.23.2. Software 12.23.3. Services 12.24. Spain Enterprise Collaboration Service Market Forecast, By Solution 12.24.1. Messaging 12.24.2. Video Conferencing 12.24.3. Contact Center 12.24.4. Mobility/Telephony 12.24.5. Collaborative Tool 12.24.5.1. Email 12.24.5.2. Application Sharing 12.24.5.3. Web Services 12.24.5.4. Search Services 12.24.5.5. Office Suite 12.24.5.6. Resource Management 12.24.5.7. Process Management 12.24.5.8. Business Intelligence 12.25. Spain Enterprise Collaboration Service Market Forecast, By Application 12.25.1. Banking, Financial services and Insurance (BFSI) 12.25.2. Retail 12.25.3. Healthcare 12.25.4. Government 12.25.5. Information Technology 12.25.6. Media and Entertainment 12.25.7. Education 12.25.8. Other (Transportation and Manufacturing) 12.26. Spain Enterprise Collaboration Service Market Forecast, By Type 12.26.1. Hardware 12.26.2. Software 12.26.3. Services 12.27. Rest of Europe Enterprise Collaboration Service Market Forecast, By Solution 12.27.1. Messaging 12.27.2. Video Conferencing 12.27.3. Contact Center 12.27.4. Mobility/Telephony 12.27.5. Collaborative Tool 12.27.5.1. Email 12.27.5.2. Application Sharing 12.27.5.3. Web Services 12.27.5.4. Search Services 12.27.5.5. Office Suite 12.27.5.6. Resource Management 12.27.5.7. Process Management 12.27.5.8. Business Intelligence 12.28. Rest of Europe Enterprise Collaboration Service Market Forecast, By Application 12.28.1. Banking, Financial services and Insurance (BFSI) 12.28.2. Retail 12.28.3. Healthcare 12.28.4. Government 12.28.5. Information Technology 12.28.6. Media and Entertainment 12.28.7. Education 12.28.8. Other (Transportation and Manufacturing) 12.29. Rest Of Europe Enterprise Collaboration Service Market Forecast, By Type 12.29.1. Hardware 12.29.2. Software 12.29.3. Services 12.30. Europe Enterprise Collaboration Service Market Attractiveness Analysis 12.30.1. By Solution 12.30.2. By Application 12.30.3. By Type 12.31. PEST Analysis 12.32. Key Trends 12.33. Key Developments 13. Asia Pacific Enterprise Collaboration Service Market Analysis 13.1. Key Findings 13.2. Asia Pacific Enterprise Collaboration Service Market Overview 13.3. Asia Pacific Enterprise Collaboration Service Market Value Share Analysis, By Solution 13.4. Asia Pacific Enterprise Collaboration Service Market Forecast, By Solution 13.4.1. Messaging 13.4.2. Video Conferencing 13.4.3. Contact Center 13.4.4. Mobility/Telephony 13.4.5. Collaborative Tool 13.4.5.1. Email 13.4.5.2. Application Sharing 13.4.5.3. Web Services 13.4.5.4. Search Services 13.4.5.5. Office Suite 13.4.5.6. Resource Management 13.4.5.7. Process Management 13.4.5.8. Business Intelligence 13.5. Asia Pacific Enterprise Collaboration Service Market Value Share Analysis, By Application 13.6. Asia Pacific Enterprise Collaboration Service Market Forecast, By Application 13.6.1. Banking, Financial services and Insurance (BFSI) 13.6.2. Retail 13.6.3. Healthcare 13.6.4. Government 13.6.5. Information Technology 13.6.6. Media and Entertainment 13.6.7. Education 13.6.8. Other (Transportation and Manufacturing) 13.7. Asia Pacific Enterprise Collaboration Service Market Value Share Analysis, By Type 13.8. Asia Pacific Enterprise Collaboration Service Market Forecast, By Type 13.8.1. Hardware 13.8.2. Software 13.8.3. Services 13.9. Asia Pacific Enterprise Collaboration Service Market Value Share Analysis, by Country 13.10. Asia Pacific Enterprise Collaboration Service Market Forecast, by Country 13.10.1. China 13.10.2. India 13.10.3. Japan 13.10.4. ASEAN 13.10.5. Rest of Asia Pacific 13.11. Asia Pacific Enterprise Collaboration Service Market Analysis, by Country 13.12. China Enterprise Collaboration Service Market Forecast, By Solution 13.12.1. Messaging 13.12.2. Video Conferencing 13.12.3. Contact Center 13.12.4. Mobility/Telephony 13.12.5. Collaborative Tool 13.12.5.1. Email 13.12.5.2. Application Sharing 13.12.5.3. Web Services 13.12.5.4. Search Services 13.12.5.5. Office Suite 13.12.5.6. Resource Management 13.12.5.7. Process Management 13.12.5.8. Business Intelligence 13.13. China Enterprise Collaboration Service Market Forecast, By Application 13.13.1. Banking, Financial services and Insurance (BFSI) 13.13.2. Retail 13.13.3. Healthcare 13.13.4. Government 13.13.5. Information Technology 13.13.6. Media and Entertainment 13.13.7. Education 13.13.8. Other (Transportation and Manufacturing) 13.14. China Enterprise Collaboration Service Market Forecast, By Type 13.14.1. Hardware 13.14.2. Software 13.14.3. Services 13.15. India Enterprise Collaboration Service Market Forecast, By Solution 13.15.1. Messaging 13.15.2. Video Conferencing 13.15.3. Contact Center 13.15.4. Mobility/Telephony 13.15.5. Collaborative Tool 13.15.5.1. Email 13.15.5.2. Application Sharing 13.15.5.3. Web Services 13.15.5.4. Search Services 13.15.5.5. Office Suite 13.15.5.6. Resource Management 13.15.5.7. Process Management 13.15.5.8. Business Intelligence 13.16. India Enterprise Collaboration Service Market Forecast, By Application 13.16.1. Banking, Financial services and Insurance (BFSI) 13.16.2. Retail 13.16.3. Healthcare 13.16.4. Government 13.16.5. Information Technology 13.16.6. Media and Entertainment 13.16.7. Education 13.16.8. Other (Transportation and Manufacturing) 13.17. India Enterprise Collaboration Service Market Forecast, By Type 13.17.1. Hardware 13.17.2. Software 13.17.3. Services 13.18. Japan Enterprise Collaboration Service Market Forecast, By Solution 13.18.1. Messaging 13.18.2. Video Conferencing 13.18.3. Contact Center 13.18.4. Mobility/Telephony 13.18.5. Collaborative Tool 13.18.5.1. Email 13.18.5.2. Application Sharing 13.18.5.3. Web Services 13.18.5.4. Search Services 13.18.5.5. Office Suite 13.18.5.6. Resource Management 13.18.5.7. Process Management 13.18.5.8. Business Intelligence 13.19. Japan Enterprise Collaboration Service Market Forecast, By Application 13.19.1. Banking, Financial services and Insurance (BFSI) 13.19.2. Retail 13.19.3. Healthcare 13.19.4. Government 13.19.5. Information Technology 13.19.6. Media and Entertainment 13.19.7. Education 13.19.8. Other (Transportation and Manufacturing) 13.20. Japan Enterprise Collaboration Service Market Forecast, By Type 13.20.1. Hardware 13.20.2. Software 13.20.3. Services 13.21. ASEAN Enterprise Collaboration Service Market Forecast, By Solution 13.21.1. Messaging 13.21.2. Video Conferencing 13.21.3. Contact Center 13.21.4. Mobility/Telephony 13.21.5. Collaborative Tool 13.21.5.1. Email 13.21.5.2. Application Sharing 13.21.5.3. Web Services 13.21.5.4. Search Services 13.21.5.5. Office Suite 13.21.5.6. Resource Management 13.21.5.7. Process Management 13.21.5.8. Business Intelligence 13.22. ASEAN Enterprise Collaboration Service Market Forecast, By Application 13.22.1. Banking, Financial services and Insurance (BFSI) 13.22.2. Retail 13.22.3. Healthcare 13.22.4. Government 13.22.5. Information Technology 13.22.6. Media and Entertainment 13.22.7. Education 13.22.8. Other (Transportation and Manufacturing) 13.23. ASEAN Enterprise Collaboration Service Market Forecast, By Type 13.23.1. Hardware 13.23.2. Software 13.23.3. Services 13.24. Rest of Asia Pacific Enterprise Collaboration Service Market Forecast, By Solution 13.24.1. Messaging 13.24.2. Video Conferencing 13.24.3. Contact Center 13.24.4. Mobility/Telephony 13.24.5. Collaborative Tool 13.24.5.1. Email 13.24.5.2. Application Sharing 13.24.5.3. Web Services 13.24.5.4. Search Services 13.24.5.5. Office Suite 13.24.5.6. Resource Management 13.24.5.7. Process Management 13.24.5.8. Business Intelligence 13.25. Rest of Asia Pacific Enterprise Collaboration Service Market Forecast, By Application 13.25.1. Banking, Financial services and Insurance (BFSI) 13.25.2. Retail 13.25.3. Healthcare 13.25.4. Government 13.25.5. Information Technology 13.25.6. Media and Entertainment 13.25.7. Education 13.25.8. Other (Transportation and Manufacturing) 13.26. Rest of Asia Pacific Enterprise Collaboration Service Market Forecast, By Type 13.26.1. Hardware 13.26.2. Software 13.26.3. Services 13.27. Asia Pacific Enterprise Collaboration Service Market Attractiveness Analysis 13.27.1. By Solution 13.27.2. By Application 13.27.3. By Type 13.28. PEST Analysis 13.29. Key Trends 13.30. Key Developments 14. Middle East & Africa Enterprise Collaboration Service Market Analysis 14.1. Key Findings 14.2. Middle East & Africa Enterprise Collaboration Service Market Overview 14.3. Middle East & Africa Enterprise Collaboration Service Market Value Share Analysis, By Solution 14.4. Middle East & Africa Enterprise Collaboration Service Market Forecast, By Solution 14.4.1. Messaging 14.4.2. Video Conferencing 14.4.3. Contact Center 14.4.4. Mobility/Telephony 14.4.5. Collaborative Tool 14.4.5.1. Email 14.4.5.2. Application Sharing 14.4.5.3. Web Services 14.4.5.4. Search Services 14.4.5.5. Office Suite 14.4.5.6. Resource Management 14.4.5.7. Process Management 14.4.5.8. Business Intelligence 14.5. Middle East & Africa Enterprise Collaboration Service Market Value Share Analysis, By Application 14.6. Middle East & Africa Enterprise Collaboration Service Market Forecast, By Application 14.6.1. Banking, Financial services and Insurance (BFSI) 14.6.2. Retail 14.6.3. Healthcare 14.6.4. Government 14.6.5. Information Technology 14.6.6. Media and Entertainment 14.6.7. Education 14.6.8. Other (Transportation and Manufacturing) 14.7. Middle East & Africa Enterprise Collaboration Service Market Value Share Analysis, By Type 14.8. Middle East & Africa Enterprise Collaboration Service Market Forecast, By Type 14.8.1. Hardware 14.8.2. Software 14.8.3. Services 14.9. Middle East & Africa Enterprise Collaboration Service Market Value Share Analysis, by Country 14.10. Middle East & Africa Enterprise Collaboration Service Market Forecast, by Country 14.10.1. GCC 14.10.2. South Africa 14.10.3. Rest of Middle East & Africa 14.11. Middle East & Africa Enterprise Collaboration Service Market Analysis, by Country 14.12. GCC Enterprise Collaboration Service Market Forecast, By Solution 14.12.1. Messaging 14.12.2. Video Conferencing 14.12.3. Contact Center 14.12.4. Mobility/Telephony 14.12.5. Collaborative Tool 14.12.5.1. Email 14.12.5.2. Application Sharing 14.12.5.3. Web Services 14.12.5.4. Search Services 14.12.5.5. Office Suite 14.12.5.6. Resource Management 14.12.5.7. Process Management 14.12.5.8. Business Intelligence 14.13. GCC Enterprise Collaboration Service Market Forecast, By Application 14.13.1. Banking, Financial services and Insurance (BFSI) 14.13.2. Retail 14.13.3. Healthcare 14.13.4. Government 14.13.5. Information Technology 14.13.6. Media and Entertainment 14.13.7. Education 14.13.8. Other (Transportation and Manufacturing) 14.14. GCC Enterprise Collaboration Service Market Forecast, By Type 14.14.1. Hardware 14.14.2. Software 14.14.3. Services 14.15. South Africa Enterprise Collaboration Service Market Forecast, By Solution 14.15.1. Messaging 14.15.2. Video Conferencing 14.15.3. Contact Center 14.15.4. Mobility/Telephony 14.15.5. Collaborative Tool 14.15.5.1. Email 14.15.5.2. Application Sharing 14.15.5.3. Web Services 14.15.5.4. Search Services 14.15.5.5. Office Suite 14.15.5.6. Resource Management 14.15.5.7. Process Management 14.15.5.8. Business Intelligence 14.16. South Africa Enterprise Collaboration Service Market Forecast, By Application 14.16.1. Banking, Financial services and Insurance (BFSI) 14.16.2. Retail 14.16.3. Healthcare 14.16.4. Government 14.16.5. Information Technology 14.16.6. Media and Entertainment 14.16.7. Education 14.16.8. Other (Transportation and Manufacturing) 14.17. South Africa Enterprise Collaboration Service Market Forecast, By Type 14.17.1. Hardware 14.17.2. Software 14.17.3. Services 14.18. Rest of Middle East & Africa Enterprise Collaboration Service Market Forecast, By Solution 14.18.1. Messaging 14.18.2. Video Conferencing 14.18.3. Contact Center 14.18.4. Mobility/Telephony 14.18.5. Collaborative Tool 14.18.5.1. Email 14.18.5.2. Application Sharing 14.18.5.3. Web Services 14.18.5.4. Search Services 14.18.5.5. Office Suite 14.18.5.6. Resource Management 14.18.5.7. Process Management 14.18.5.8. Business Intelligence 14.19. Rest of Middle East & Africa Enterprise Collaboration Service Market Forecast, By Application 14.19.1. Banking, Financial services and Insurance (BFSI) 14.19.2. Retail 14.19.3. Healthcare 14.19.4. Government 14.19.5. Information Technology 14.19.6. Media and Entertainment 14.19.7. Education 14.19.8. Other (Transportation and Manufacturing) 14.20. Middle East & Africa Enterprise Collaboration Service Market Forecast, By Type 14.20.1. Hardware 14.20.2. Software 14.20.3. Services 14.21. Middle East & Africa Enterprise Collaboration Service Market Attractiveness Analysis 14.21.1. By Solution 14.21.2. By Application 14.21.3. By Type 14.22. PEST Analysis 14.23. Key Trends 14.24. Key Developments 15. South America Enterprise Collaboration Service Market Analysis 15.1. Key Findings 15.2. South America Enterprise Collaboration Service Market Overview 15.3. South America Enterprise Collaboration Service Market Value Share Analysis, By Solution 15.4. South America Enterprise Collaboration Service Market Forecast, By Solution 15.4.1. Messaging 15.4.2. Video Conferencing 15.4.3. Contact Center 15.4.4. Mobility/Telephony 15.4.5. Collaborative Tool 15.4.5.1. Email 15.4.5.2. Application Sharing 15.4.5.3. Web Services 15.4.5.4. Search Services 15.4.5.5. Office Suite 15.4.5.6. Resource Management 15.4.5.7. Process Management 15.4.5.8. Business Intelligence 15.5. South America Enterprise Collaboration Service Market Value Share Analysis, By Application 15.6. South America Enterprise Collaboration Service Market Forecast, By Application 15.6.1. Banking, Financial services and Insurance (BFSI) 15.6.2. Retail 15.6.3. Healthcare 15.6.4. Government 15.6.5. Information Technology 15.6.6. Media and Entertainment 15.6.7. Education 15.6.8. Other (Transportation and Manufacturing) 15.7. South America Enterprise Collaboration Service Market Value Share Analysis, By Type 15.8. South America Enterprise Collaboration Service Market Forecast, By Type 15.8.1. Hardware 15.8.2. Software 15.8.3. Services 15.9. South America Enterprise Collaboration Service Market Value Share Analysis, by Country 15.10. South America Enterprise Collaboration Service Market Forecast, by Country 15.10.1. Brazil 15.10.2. Mexico 15.10.3. Rest of South America 15.11. South America Enterprise Collaboration Service Market Analysis, by Country 15.12. Brazil Enterprise Collaboration Service Market Forecast, By Solution 15.12.1. Messaging 15.12.2. Video Conferencing 15.12.3. Contact Center 15.12.4. Mobility/Telephony 15.12.5. Collaborative Tool 15.12.5.1. Email 15.12.5.2. Application Sharing 15.12.5.3. Web Services 15.12.5.4. Search Services 15.12.5.5. Office Suite 15.12.5.6. Resource Management 15.12.5.7. Process Management 15.12.5.8. Business Intelligence 15.13. Brazil Enterprise Collaboration Service Market Forecast, By Application 15.13.1. Banking, Financial services and Insurance (BFSI) 15.13.2. Retail 15.13.3. Healthcare 15.13.4. Government 15.13.5. Information Technology 15.13.6. Media and Entertainment 15.13.7. Education 15.13.8. Other (Transportation and Manufacturing) 15.14. Brazil Enterprise Collaboration Service Market Forecast, By Type 15.14.1. Hardware 15.14.2. Software 15.14.3. Services 15.15. Mexico Enterprise Collaboration Service Market Forecast, By Solution 15.15.1. Messaging 15.15.2. Video Conferencing 15.15.3. Contact Center 15.15.4. Mobility/Telephony 15.15.5. Collaborative Tool 15.15.5.1. Email 15.15.5.2. Application Sharing 15.15.5.3. Web Services 15.15.5.4. Search Services 15.15.5.5. Office Suite 15.15.5.6. Resource Management 15.15.5.7. Process Management 15.15.5.8. Business Intelligence 15.16. Mexico Enterprise Collaboration Service Market Forecast, By Application 15.16.1. Banking, Financial services and Insurance (BFSI) 15.16.2. Retail 15.16.3. Healthcare 15.16.4. Government 15.16.5. Information Technology 15.16.6. Media and Entertainment 15.16.7. Education 15.16.8. Other (Transportation and Manufacturing) 15.17. Mexico Enterprise Collaboration Service Market Forecast, By Type 15.17.1. Hardware 15.17.2. Software 15.17.3. Services 15.18. Rest of South America Enterprise Collaboration Service Market Forecast, By Solution 15.18.1. Messaging 15.18.2. Video Conferencing 15.18.3. Contact Center 15.18.4. Mobility/Telephony 15.18.5. Collaborative Tool 15.18.5.1. Email 15.18.5.2. Application Sharing 15.18.5.3. Web Services 15.18.5.4. Search Services 15.18.5.5. Office Suite 15.18.5.6. Resource Management 15.18.5.7. Process Management 15.18.5.8. Business Intelligence 15.19. Rest of South America Enterprise Collaboration Service Market Forecast, By Application 15.19.1. Banking, Financial services and Insurance (BFSI) 15.19.2. Retail 15.19.3. Healthcare 15.19.4. Government 15.19.5. Information Technology 15.19.6. Media and Entertainment 15.19.7. Education 15.19.8. Other (Transportation and Manufacturing) 15.20. Rest of South America Enterprise Collaboration Service Market Forecast, By Type 15.20.1. Hardware 15.20.2. Software 15.20.3. Services 15.21. South America Enterprise Collaboration Service Market Attractiveness Analysis 15.21.1. By Solution 15.21.2. By Application 15.21.3. By Type 15.22. PEST Analysis 15.23. Key Trends 15.24. Key Developments 16. Company Profiles 16.1. Market Share Analysis, by Company 16.2. Competition Matrix 16.2.1. Competitive Benchmarking of key players by price, presence, market share, Applications and R&D investment 16.2.2. New Product Launches and Product Enhancements 16.2.3. Market Consolidation 16.2.3.1. M&A by Regions, Investment and Applications 16.2.3.2. M&A Key Players, Forward Integration and Backward 16.2.3.3. Integration 16.3. Company Profiles: Key Players 16.3.1. Cisco 16.3.1.1. Company Overview 16.3.1.2. Financial Overview 16.3.1.3. Product Portfolio 16.3.1.4. Business Strategy 16.3.1.5. Recent Developments 16.3.1.6. Development Footprint 16.3.2. IBM 16.3.3. Microsoft 16.3.4. Nokia Networks 16.3.5. Unify 16.3.6. HP 16.3.7. Mitel 16.3.8. Polycom 16.3.9. Fuze 16.3.10. 8x8 16.3.11. ShoreTel 16.3.12. Cafex 16.3.13. Tropo 16.3.14. Vonage 16.3.15. Atlassian 16.3.16. GENBAND 16.3.17. VMware 16.3.18. Google 16.3.19. Adobe Systems 16.3.20. Facebook 16.3.21. Igloo Software 16.3.22. Jive Software 16.3.23. Mitel Networks 16.3.24. Salesforce 17. Primary Key Insights

About This Report

Report ID 55225
Category Information Technology & Telecommunication
Published Date April 2020
Updated Date April 2021
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