Bot Services Market – Global Industry Analysis and Forecast (2023-2029)


Bot Services Market was valued at US$ 1041.1 Mn in 2022 and is expected to reach US$ 7019.29 Mn by 2029, at a CAGR of 31.34% during a forecast period.

The report includes an analysis of the impact of COVID-19 lockdown on the revenue of market leaders, followers, and disruptors. Since the lockdown was implemented differently in various regions and countries; the impact of the same is also seen differently by regions and segments. The report has covered the current short-term and long-term impact on the market, and it would help the decision-makers to prepare the outline and strategies for companies by region.Bot Services MarketTo know about the Research Methodology:-Request Free Sample Report

Bot Services Market Dynamics:

Bots are virtual helpers that decrease our need to talk to another human being for query resolution. Bots depend on the concept of artificial intelligence to answer questions and aid to resolve the query in a fast and efficient way.

The objective of the report is to present a comprehensive assessment of the market and contains thoughtful insights, facts, historical data, industry-validated market data, and projections with a suitable set of assumptions and methodology. The report also helps in understanding bot services market dynamics, structure by identifying and analyzing the market segments and project the global market size.

Further, the report also focuses on competitive analysis of key players by product, price, financial position, product portfolio, growth strategies, and regional presence. The report also provides PEST analysis, PORTER’s analysis, SWOT analysis to address questions of shareholders to prioritizing the efforts and investment in the near future to emerging segment in the bot services market.

User engagement on social media platforms has grown enormously and has been a key factor for the bot services market. Moreover, highly advanced artificial intelligence and NLP tools boosting the bot services market growth. As the overall process is lacking human beings, dependency on bots for deployment platforms has become a tedious job. The market will also notice growth owing to the rising demand for voice assistants on smartphones as well as increasing social media platforms. However, lack of awareness and reluctance to use bots and accuracy levels below end-user expectations are a huge challenge in the bot services market. Growing partnerships and widening the ecosystem are opportunities for growing the bot services market.

The bot framework is a service that assists to build and connect the bots used in various channels like social media, SMS, Skype, and E-mails. Microsoft is the prominent developer of the bot framework across the globe. It hosts the necessities of different bots over different platforms allowing them to connect with each other. On the other hand, the bot platforms are online ecosystems where bots can be organized, interact with users, and perform actions on their behalf, including interacting with other platforms. However, the platform segment is dominating the market owing to augmented usage of online services provided by small and medium-sized enterprises using bots over similar platforms.

Social media deployment channel is estimated to play a key role in the bot services market. Bot platform and framework providers offer easy implementation of bot services on social media channels like Kik, WeChat, Facebook Messenger, and Telegram. Customers can easily interact with businesses through bot services on social media platforms. Growing user engagement on social media is one of the key factors driving the growth of the social media segment across the globe.

North America is expected to hold the largest market share during the forecast period owing to the huge presence of IT companies in the U.S. and primary adoption and advancements of the technology in the U.S. and Canada. Conversely, Asia Pacific is estimated to show the highest growth rate owing to emerging economies like China, Japan, and India. However, Europe is the more mature market and projected to show steady growth during the forecasted period.

Bot Services Market, Key Highlights:

Global Bot Services Market analysis and forecast, in terms of value.

Comprehensive study and analysis of market drivers, restraints and opportunities influencing the growth of the Global Bot Services Market

Bot Services Market segmentation on the basis of type, source, end-user, and region (country-wise) has been provided.

Market strategic analysis with respect to individual growth trends, future prospects along with the contribution of various sub-market stakeholders have been considered under the scope of study.

The Bot Services Market analysis and forecast for five major regions namely North America, Europe, Asia Pacific, the Middle East & Africa (MEA) and Latin America along with country-wise segmentation.

Profiles of key industry players, their strategic perspective, market positioning and analysis of core competencies are further profiled.

Competitive developments, investments, strategic expansion and competitive landscape of the key players operating in the Global Bot Services Market are also profiled.

Scope of the Global Bot Services Market: Inquire before buying






Global Bot Services Market




Report Coverage
Details




Base Year:
2022
Forecast Period:
2023-2029




Historical Data:
2018 to 2022
Market Size in 2022:
US $ 1041.1 Mn.




Forecast Period 2023 to 2029 CAGR:
31.34%
Market Size in 2029:
US $ 7019.29 Mn.




 Segments Covered:
by Service
Framework
Platform




by Deployment Channel
Websites
Contact Center and Customer Service
Mobile Applications
Social Media




by Mode
Text and Rich Media
Audio
Video




by Vertical
BFSI
Government
Real Estate
Media and Entertainment
Telecom
Retail and Ecommerce
Education
Travel and Hospitality
Healthcare
Others






Bot Services Market, by Region

North America (United States, Canada and Mexico)
Europe (UK, France, Germany, Italy, Spain, Sweden, Austria and Rest of Europe)
Asia Pacific (China, South Korea, Japan, India, Australia, Indonesia, Malaysia, Vietnam, Taiwan, Bangladesh, Pakistan and Rest of APAC)
Middle East and Africa (South Africa, GCC, Egypt, Nigeria and Rest)

Key Players are:

1.Oracle Corporation
2.Facebook Inc.
3.Google LLC
4.Amazon Web Services Inc.
5.Microsoft Corporation
6.IBM Corporation
7.Astute Solutions
8.Nuance Communications Inc.
9.CogniCor Technologies
10.Creative Virtual Ltd.
11.Acuvate
12.Kore.ai Inc.
13.Microsoft
14.IBM
15.Aspect Software
16.Inbenta Technologies
17.Creative Virtual
18.IPsoft
19.24/7 Customer

Frequently Asked Questions:

1. Which region has the largest share in Global Bot Services Market?
Ans: North America region holds the highest share in 2022.

2. What is the growth rate of Global Bot Services Market?
Ans: The Global Bot Services Market is growing at a CAGR of 31.34% during forecasting period 2023-2029.

3. What is scope of the Global Bot Services market report?
Ans: Global Bot Services Market report helps with the PESTEL, PORTER, COVID-19 Impact analysis, Recommendations for Investors & Leaders, and market estimation of the forecast period.

4. Who are the key players in Global Bot Services market?
Ans: The important key players in the Global Bot Services Market are – Oracle Corporation, Facebook Inc., Google LLC, Amazon Web Services Inc., Microsoft Corporation, IBM Corporation, Astute Solutions, Nuance Communications Inc., CogniCor Technologies, Creative Virtual Ltd., Acuvate, Kore.ai Inc., Microsoft, IBM, Aspect Software, Inbenta Technologies, Creative Virtual, IPsoft, and 24/7 Customer

5. What is the study period of this market?
Ans: The Global Bot Services Market is studied from 2022 to 2029. 





Global Bot Services Market

1. Preface
1.1. Report Scope and Market Segmentation
1.2. Research Highlights
1.3. Research Objectives

2. Assumptions and Research Methodology
2.1. Report Assumptions
2.2. Abbreviations
2.3. Research Methodology
2.3.1. Secondary Research
2.3.1.1. Secondary data
2.3.1.2. Secondary Sources
2.3.2. Primary Research
2.3.2.1. Data from Primary Sources
2.3.2.2. Breakdown of Primary Sources

3. Executive Summary: Global Bot Services Market, by Market Value (US$ Mn)

4. Market Overview
4.1. Introduction
4.2. Market Indicator
4.2.1. Drivers
4.2.2. Restraints
4.2.3. Opportunities
4.2.4. Challenges
4.3. Porter’s Analysis
4.4. Value Chain Analysis
4.5. Market Risk Analysis
4.6. SWOT Analysis
4.7.  Global Bot Services Market Industry Trends

5. Supply Side and Demand Side Indicators

6. Global Bot Services Market Analysis and Forecast
6.1. Global Bot Services Market Size & Y-o-Y Growth Analysis
6.1.1. North America
6.1.2. Europe
6.1.3. Asia Pacific
6.1.4. Middle East & Africa
6.1.5. South America

7. Global Bot Services Market Analysis and Forecast, by Deployment Channel
7.1. Introduction and Definition
7.2. Key Findings
7.3. Global Bot Services Market Value Share Analysis, by Deployment Channel
7.4. Global Bot Services Market Size (US$ Mn) Forecast, by Deployment Channel
7.5. Global Bot Services Market Analysis, by Deployment Channel
7.6. Global Bot Services Market Attractiveness Analysis, by Deployment Channel

8. Global Bot Services Market Analysis and Forecast, by Service
8.1. Introduction and Definition
8.2. Key Findings
8.3. Global Bot Services Market Value Share Analysis, by Service
8.4. Global Bot Services Market Size (US$ Mn) Forecast, by Service
8.5. Global Bot Services Market Analysis, by Service
8.6. Global Bot Services Market Attractiveness Analysis, by Service

9. Global Bot Services Market Analysis and Forecast, by Mode
9.1. Introduction and Definition
9.2. Key Findings
9.3. Global Bot Services Market Value Share Analysis, by Mode
9.4. Global Bot Services Market Size (US$ Mn) Forecast, by Mode
9.5. Global Bot Services Market Analysis, by Mode
9.6. Global Bot Services Market Attractiveness Analysis, by Mode

10. Global Bot Services Market Analysis and Forecast, by Vertical
10.1. Introduction and Definition
10.2. Key Findings
10.3. Global Bot Services Market Value Share Analysis, by Vertical
10.4. Global Bot Services Market Size (US$ Mn) Forecast, by Vertical
10.5. Global Bot Services Market Analysis, by Vertical
10.6. Global Bot Services Market Attractiveness Analysis, by Vertical

11. Global Bot Services Market Analysis, by Region
11.1. Global Bot Services Market Value Share Analysis, by Region
11.2. Global Bot Services Market Size (US$ Mn) Forecast, by Region
11.3. Global Bot Services Market Attractiveness Analysis, by Region

12. North America Bot Services Market Analysis
12.1. Key Findings
12.2. North America Bot Services Market Overview
12.3. North America Bot Services Market Value Share Analysis, by Deployment Channel
12.4. North America Bot Services Market Forecast, by Deployment Channel
12.4.1. Websites
12.4.2. Contact Center and Customer Service
12.4.3. Mobile Applications
12.4.4. Social Media
12.5. North America Bot Services Market Value Share Analysis, by Service
12.6. North America Bot Services Market Forecast, by Service
12.6.1. Framework
12.6.2. Platform
12.7. North America Bot Services Market Value Share Analysis, by Mode
12.8. North America Bot Services Market Forecast, by Mode
12.8.1. Text and Rich Media
12.8.2. Audio
12.8.3. Video
12.9. North America Bot Services Market Value Share Analysis, by Vertical
12.10. North America Bot Services Market Forecast, by Vertical
12.10.1. BFSI
12.10.2. Government
12.10.3. Real Estate
12.10.4. Media and Entertainment
12.10.5. Telecom
12.10.6. Retail and Ecommerce
12.10.7. Education
12.10.8. Travel and Hospitality
12.10.9. Healthcare
12.10.10. Others
12.11. North America Bot Services Market Value Share Analysis, by Country
12.12. North America Bot Services Market Forecast, by Country
12.12.1. U.S.
12.12.2. Canada
12.13. North America Bot Services Market Analysis, by Country
12.14. U.S. Bot Services Market Forecast, by Deployment Channel
12.14.1. Websites
12.14.2. Contact Center and Customer Service
12.14.3. Mobile Applications
12.14.4. Social Media
12.15. U.S. Bot Services Market Forecast, by Service
12.15.1. Framework
12.15.2. Platform
12.16. U.S. Bot Services Market Forecast, by Mode
12.16.1. Text and Rich Media
12.16.2. Audio
12.16.3. Video
12.17. U.S. Bot Services Market Forecast, by Vertical
12.17.1. BFSI
12.17.2. Government
12.17.3. Real Estate
12.17.4. Media and Entertainment
12.17.5. Telecom
12.17.6. Retail and Ecommerce
12.17.7. Education
12.17.8. Travel and Hospitality
12.17.9. Healthcare
12.17.10. Others
12.18. Canada Bot Services Market Forecast, by Deployment Channel
12.18.1. Websites
12.18.2. Contact Center and Customer Service
12.18.3. Mobile Applications
12.18.4. Social Media
12.19. Canada Bot Services Market Forecast, by Service
12.19.1. Framework
12.19.2. Platform
12.20. Canada Bot Services Market Forecast, by Mode
12.20.1. Text and Rich Media
12.20.2. Audio
12.20.3. Video
12.21. Canada Bot Services Market Forecast, by Vertical
12.21.1. BFSI
12.21.2. Government
12.21.3. Real Estate
12.21.4. Media and Entertainment
12.21.5. Telecom
12.21.6. Retail and Ecommerce
12.21.7. Education
12.21.8. Travel and Hospitality
12.21.9. Healthcare
12.21.10. Others
12.22. North America Bot Services Market Attractiveness Analysis
12.22.1. By Deployment Channel
12.22.2. By Service
12.22.3. By Mode
12.22.4. By Vertical
12.23. PEST Analysis
12.24. Key Trends
12.25. Key Developments

13. Europe Bot Services Market Analysis
13.1. Key Findings
13.2. Europe Bot Services Market Overview
13.3. Europe Bot Services Market Value Share Analysis, by Deployment Channel
13.4. Europe Bot Services Market Forecast, by Deployment Channel
13.4.1. Websites
13.4.2. Contact Center and Customer Service
13.4.3. Mobile Applications
13.4.4. Social Media
13.5. Europe Bot Services Market Value Share Analysis, by Service
13.6. Europe Bot Services Market Forecast, by Service
13.6.1. Framework
13.6.2. Platform
13.7. Europe Bot Services Market Value Share Analysis, by Mode
13.8. Europe Bot Services Market Forecast, by Mode
13.8.1. Text and Rich Media
13.8.2. Audio
13.8.3. Video
13.9. Europe Bot Services Market Value Share Analysis, by Vertical
13.10. Europe Bot Services Market Forecast, by Vertical
13.10.1. BFSI
13.10.2. Government
13.10.3. Real Estate
13.10.4. Media and Entertainment
13.10.5. Telecom
13.10.6. Retail and Ecommerce
13.10.7. Education
13.10.8. Travel and Hospitality
13.10.9. Healthcare
13.10.10. Others
13.11. Europe Bot Services Market Value Share Analysis, by Country
13.12. Europe Bot Services Market Forecast, by Country
13.12.1. Germany
13.12.2. U.K.
13.12.3. France
13.12.4. Italy
13.12.5. Spain
13.12.6. Rest of Europe
13.13. Europe Bot Services Market Analysis, by Country
13.14. Germany Bot Services Market Forecast, by Deployment Channel
13.14.1. Websites
13.14.2. Contact Center and Customer Service
13.14.3. Mobile Applications
13.14.4. Social Media
13.15. Germany Bot Services Market Forecast, by Service
13.15.1. Framework
13.15.2. Platform
13.16. Germany Bot Services Market Forecast, by Mode
13.16.1. Text and Rich Media
13.16.2. Audio
13.16.3. Video
13.17. Germany Bot Services Market Forecast, by Vertical
13.17.1. BFSI
13.17.2. Government
13.17.3. Real Estate
13.17.4. Media and Entertainment
13.17.5. Telecom
13.17.6. Retail and Ecommerce
13.17.7. Education
13.17.8. Travel and Hospitality
13.17.9. Healthcare
13.17.10. Others
13.18. U.K. Bot Services Market Forecast, by Deployment Channel
13.18.1. Websites
13.18.2. Contact Center and Customer Service
13.18.3. Mobile Applications
13.18.4. Social Media
13.19. U.K. Bot Services Market Forecast, by Service
13.19.1. Framework
13.19.2. Platform
13.20. U.K. Bot Services Market Forecast, by Mode
13.20.1. Text and Rich Media
13.20.2. Audio
13.20.3. Video
13.21. U.K. Bot Services Market Forecast, by Vertical
13.21.1. BFSI
13.21.2. Government
13.21.3. Real Estate
13.21.4. Media and Entertainment
13.21.5. Telecom
13.21.6. Retail and Ecommerce
13.21.7. Education
13.21.8. Travel and Hospitality
13.21.9. Healthcare
13.21.10. Others
13.22. France Bot Services Market Forecast, by Deployment Channel
13.22.1. Websites
13.22.2. Contact Center and Customer Service
13.22.3. Mobile Applications
13.22.4. Social Media
13.23. France Bot Services Market Forecast, by Service
13.23.1. Framework
13.23.2. Platform
13.24. France Bot Services Market Forecast, by Mode
13.24.1. Text and Rich Media
13.24.2. Audio
13.24.3. Video
13.25. France Bot Services Market Forecast, by Vertical
13.25.1. BFSI
13.25.2. Government
13.25.3. Real Estate
13.25.4. Media and Entertainment
13.25.5. Telecom
13.25.6. Retail and Ecommerce
13.25.7. Education
13.25.8. Travel and Hospitality
13.25.9. Healthcare
13.25.10. Others
13.26. Italy Bot Services Market Forecast, by Deployment Channel
13.26.1. Websites
13.26.2. Contact Center and Customer Service
13.26.3. Mobile Applications
13.26.4. Social Media
13.27. Italy Bot Services Market Forecast, by Service
13.27.1. Framework
13.27.2. Platform
13.28. Italy Bot Services Market Forecast, by Mode
13.28.1. Text and Rich Media
13.28.2. Audio
13.28.3. Video
13.29. Italy Bot Services Market Forecast, by Vertical
13.29.1. BFSI
13.29.2. Government
13.29.3. Real Estate
13.29.4. Media and Entertainment
13.29.5. Telecom
13.29.6. Retail and Ecommerce
13.29.7. Education
13.29.8. Travel and Hospitality
13.29.9. Healthcare
13.29.10. Others
13.30. Spain Bot Services Market Forecast, by Deployment Channel
13.30.1. Websites
13.30.2. Contact Center and Customer Service
13.30.3. Mobile Applications
13.30.4. Social Media
13.31. Spain Bot Services Market Forecast, by Service
13.31.1. Framework
13.31.2. Platform
13.32. Spain Bot Services Market Forecast, by Mode
13.32.1. Text and Rich Media
13.32.2. Audio
13.32.3. Video
13.33. Spain Bot Services Market Forecast, by Vertical
13.33.1. BFSI
13.33.2. Government
13.33.3. Real Estate
13.33.4. Media and Entertainment
13.33.5. Telecom
13.33.6. Retail and Ecommerce
13.33.7. Education
13.33.8. Travel and Hospitality
13.33.9. Healthcare
13.33.10. Others
13.34. Rest of Europe Bot Services Market Forecast, by Deployment Channel
13.34.1. Websites
13.34.2. Contact Center and Customer Service
13.34.3. Mobile Applications
13.34.4. Social Media
13.35. Rest of Europe Bot Services Market Forecast, by Service
13.35.1. Framework
13.35.2. Platform
13.36. Rest Of Europe Bot Services Market Forecast, by Mode
13.36.1. Text and Rich Media
13.36.2. Audio
13.36.3. Video
13.37. Rest Of Europe Bot Services Market Forecast, by Vertical
13.37.1. BFSI
13.37.2. Government
13.37.3. Real Estate
13.37.4. Media and Entertainment
13.37.5. Telecom
13.37.6. Retail and Ecommerce
13.37.7. Education
13.37.8. Travel and Hospitality
13.37.9. Healthcare
13.37.10. Others
13.38. Europe Bot Services Market Attractiveness Analysis
13.38.1. By Deployment Channel
13.38.2. By Service
13.38.3. By Mode
13.38.4. By Vertical
13.39. PEST Analysis
13.40. Key Trends
13.41. Key Developments

14. Asia Pacific Bot Services Market Analysis
14.1. Key Findings
14.2. Asia Pacific Bot Services Market Overview
14.3. Asia Pacific Bot Services Market Value Share Analysis, by Deployment Channel
14.4. Asia Pacific Bot Services Market Forecast, by Deployment Channel
14.4.1. Websites
14.4.2. Contact Center and Customer Service
14.4.3. Mobile Applications
14.4.4. Social Media
14.5. Asia Pacific Bot Services Market Value Share Analysis, by Service
14.6. Asia Pacific Bot Services Market Forecast, by Service
14.6.1. Framework
14.6.2. Platform
14.7. Asia Pacific Bot Services Market Value Share Analysis, by Mode
14.8. Asia Pacific Bot Services Market Forecast, by Mode
14.8.1. Text and Rich Media
14.8.2. Audio
14.8.3. Video
14.9. Asia Pacific Bot Services Market Value Share Analysis, by Vertical
14.10. Asia Pacific Bot Services Market Forecast, by Vertical
14.10.1. BFSI
14.10.2. Government
14.10.3. Real Estate
14.10.4. Media and Entertainment
14.10.5. Telecom
14.10.6. Retail and Ecommerce
14.10.7. Education
14.10.8. Travel and Hospitality
14.10.9. Healthcare
14.10.10. Others
14.11. Asia Pacific Bot Services Market Value Share Analysis, by Country
14.12. Asia Pacific Bot Services Market Forecast, by Country
14.12.1. China
14.12.2. India
14.12.3. Japan
14.12.4. ASEAN
14.12.5. Rest of Asia Pacific
14.13. Asia Pacific Bot Services Market Analysis, by Country
14.14. China Bot Services Market Forecast, by Deployment Channel
14.14.1. Websites
14.14.2. Contact Center and Customer Service
14.14.3. Mobile Applications
14.14.4. Social Media
14.15. China Bot Services Market Forecast, by Service
14.15.1. Framework
14.15.2. Platform
14.16. China Bot Services Market Forecast, by Mode
14.16.1. Text and Rich Media
14.16.2. Audio
14.16.3. Video
14.17. China Bot Services Market Forecast, by Vertical
14.17.1. BFSI
14.17.2. Government
14.17.3. Real Estate
14.17.4. Media and Entertainment
14.17.5. Telecom
14.17.6. Retail and Ecommerce
14.17.7. Education
14.17.8. Travel and Hospitality
14.17.9. Healthcare
14.17.10. Others
14.18. India Bot Services Market Forecast, by Deployment Channel
14.18.1. Websites
14.18.2. Contact Center and Customer Service
14.18.3. Mobile Applications
14.18.4. Social Media
14.19. India Bot Services Market Forecast, by Service
14.19.1. Framework
14.19.2. Platform
14.20. India Bot Services Market Forecast, by Mode
14.20.1. Text and Rich Media
14.20.2. Audio
14.20.3. Video
14.21. India Bot Services Market Forecast, by Vertical
14.21.1. BFSI
14.21.2. Government
14.21.3. Real Estate
14.21.4. Media and Entertainment
14.21.5. Telecom
14.21.6. Retail and Ecommerce
14.21.7. Education
14.21.8. Travel and Hospitality
14.21.9. Healthcare
14.21.10. Others
14.22. Japan Bot Services Market Forecast, by Deployment Channel
14.22.1. Websites
14.22.2. Contact Center and Customer Service
14.22.3. Mobile Applications
14.22.4. Social Media
14.23. Japan Bot Services Market Forecast, by Service
14.23.1. Framework
14.23.2. Platform
14.24. Japan Bot Services Market Forecast, by Mode
14.24.1. Text and Rich Media
14.24.2. Audio
14.24.3. Video
14.25. Japan Bot Services Market Forecast, by Vertical
14.25.1. BFSI
14.25.2. Government
14.25.3. Real Estate
14.25.4. Media and Entertainment
14.25.5. Telecom
14.25.6. Retail and Ecommerce
14.25.7. Education
14.25.8. Travel and Hospitality
14.25.9. Healthcare
14.25.10. Others
14.26. ASEAN Bot Services Market Forecast, by Deployment Channel
14.26.1. Websites
14.26.2. Contact Center and Customer Service
14.26.3. Mobile Applications
14.26.4. Social Media
14.27. ASEAN Bot Services Market Forecast, by Service
14.27.1. Framework
14.27.2. Platform
14.28. ASEAN Bot Services Market Forecast, by Mode
14.28.1. Text and Rich Media
14.28.2. Audio
14.28.3. Video
14.29. ASEAN Bot Services Market Forecast, by Vertical
14.29.1. BFSI
14.29.2. Government
14.29.3. Real Estate
14.29.4. Media and Entertainment
14.29.5. Telecom
14.29.6. Retail and Ecommerce
14.29.7. Education
14.29.8. Travel and Hospitality
14.29.9. Healthcare
14.29.10. Others
14.30. Rest of Asia Pacific Bot Services Market Forecast, by Deployment Channel
14.30.1. Websites
14.30.2. Contact Center and Customer Service
14.30.3. Mobile Applications
14.30.4. Social Media
14.31. Rest of Asia Pacific Bot Services Market Forecast, by Service
14.31.1. Framework
14.31.2. Platform
14.32. Rest of Asia Pacific Bot Services Market Forecast, by Mode
14.32.1. Text and Rich Media
14.32.2. Audio
14.32.3. Video
14.33. Rest of Asia Pacific Bot Services Market Forecast, by Vertical
14.33.1. BFSI
14.33.2. Government
14.33.3. Real Estate
14.33.4. Media and Entertainment
14.33.5. Telecom
14.33.6. Retail and Ecommerce
14.33.7. Education
14.33.8. Travel and Hospitality
14.33.9. Healthcare
14.33.10. Others
14.34. Asia Pacific Bot Services Market Attractiveness Analysis
14.34.1. By Deployment Channel
14.34.2. By Service
14.34.3. By Mode
14.34.4. By Vertical
14.35. PEST Analysis
14.36. Key Trends
14.37. Key Developments

15. Middle East & Africa Bot Services Market Analysis
15.1. Key Findings
15.2. Middle East & Africa Bot Services Market Overview
15.3. Middle East & Africa Bot Services Market Value Share Analysis, by Deployment Channel
15.4. Middle East & Africa Bot Services Market Forecast, by Deployment Channel
15.4.1. Websites
15.4.2. Contact Center and Customer Service
15.4.3. Mobile Applications
15.4.4. Social Media
15.5. Middle East & Africa Bot Services Market Value Share Analysis, by Service
15.6. Middle East & Africa Bot Services Market Forecast, by Service
15.6.1. Framework
15.6.2. Platform
15.7. Middle East & Africa Bot Services Market Value Share Analysis, by Mode
15.8. Middle East & Africa Bot Services Market Forecast, by Mode
15.8.1. Text and Rich Media
15.8.2. Audio
15.8.3. Video
15.9. Middle East & Africa Bot Services Market Value Share Analysis, by Vertical
15.10. Middle East & Africa Bot Services Market Forecast, by Vertical
15.10.1. BFSI
15.10.2. Government
15.10.3. Real Estate
15.10.4. Media and Entertainment
15.10.5. Telecom
15.10.6. Retail and Ecommerce
15.10.7. Education
15.10.8. Travel and Hospitality
15.10.9. Healthcare
15.10.10. Others
15.11. Middle East & Africa Bot Services Market Value Share Analysis, by Country
15.12. Middle East & Africa Bot Services Market Forecast, by Country
15.12.1. GCC
15.12.2. South Africa
15.12.3. Rest of Middle East & Africa
15.13. Middle East & Africa Bot Services Market Analysis, by Country
15.14. GCC Bot Services Market Forecast, by Deployment Channel
15.14.1. Websites
15.14.2. Contact Center and Customer Service
15.14.3. Mobile Applications
15.14.4. Social Media
15.15. GCC Bot Services Market Forecast, by Service
15.15.1. Framework
15.15.2. Platform
15.16. GCC Bot Services Market Forecast, by Mode
15.16.1. Text and Rich Media
15.16.2. Audio
15.16.3. Video
15.17. GCC Bot Services Market Forecast, by Vertical
15.17.1. BFSI
15.17.2. Government
15.17.3. Real Estate
15.17.4. Media and Entertainment
15.17.5. Telecom
15.17.6. Retail and Ecommerce
15.17.7. Education
15.17.8. Travel and Hospitality
15.17.9. Healthcare
15.17.10. Others
15.18. South Africa Bot Services Market Forecast, by Deployment Channel
15.18.1. Websites
15.18.2. Contact Center and Customer Service
15.18.3. Mobile Applications
15.18.4. Social Media
15.19. South Africa Bot Services Market Forecast, by Service
15.19.1. Framework
15.19.2. Platform
15.20. South Africa Bot Services Market Forecast, by Mode
15.20.1. Text and Rich Media
15.20.2. Audio
15.20.3. Video
15.21. South Africa Bot Services Market Forecast, by Vertical
15.21.1. BFSI
15.21.2. Government
15.21.3. Real Estate
15.21.4. Media and Entertainment
15.21.5. Telecom
15.21.6. Retail and Ecommerce
15.21.7. Education
15.21.8. Travel and Hospitality
15.21.9. Healthcare
15.21.10. Others
15.22. Rest of Middle East & Africa Bot Services Market Forecast, by Deployment Channel
15.22.1. Websites
15.22.2. Contact Center and Customer Service
15.22.3. Mobile Applications
15.22.4. Social Media
15.23. Rest of Middle East & Africa Bot Services Market Forecast, by Service
15.23.1. Framework
15.23.2. Platform
15.24. Rest of Middle East & Africa Bot Services Market Forecast, by Mode
15.24.1. Text and Rich Media
15.24.2. Audio
15.24.3. Video
15.25. Rest of Middle East & Africa Bot Services Market Forecast, by Vertical
15.25.1. BFSI
15.25.2. Government
15.25.3. Real Estate
15.25.4. Media and Entertainment
15.25.5. Telecom
15.25.6. Retail and Ecommerce
15.25.7. Education
15.25.8. Travel and Hospitality
15.25.9. Healthcare
15.25.10. Others
15.26. Middle East & Africa Bot Services Market Attractiveness Analysis
15.26.1. By Deployment Channel
15.26.2. By Service
15.26.3. By Mode
15.26.4. By Vertical
15.27. PEST Analysis
15.28. Key Trends
15.29. Key Developments

16. South America Bot Services Market Analysis
16.1. Key Findings
16.2. South America Bot Services Market Overview
16.3. South America Bot Services Market Value Share Analysis, by Deployment Channel
16.4. South America Bot Services Market Forecast, by Deployment Channel
16.4.1. Websites
16.4.2. Contact Center and Customer Service
16.4.3. Mobile Applications
16.4.4. Social Media
16.5. South America Bot Services Market Value Share Analysis, by Service
16.6. South America Bot Services Market Forecast, by Service
16.6.1. Framework
16.6.2. Platform
16.7. South America Bot Services Market Value Share Analysis, by Mode
16.8. South America Bot Services Market Forecast, by Mode
16.8.1. Text and Rich Media
16.8.2. Audio
16.8.3. Video
16.9. South America Bot Services Market Value Share Analysis, by Vertical
16.10. South America Bot Services Market Forecast, by Vertical
16.10.1. BFSI
16.10.2. Government
16.10.3. Real Estate
16.10.4. Media and Entertainment
16.10.5. Telecom
16.10.6. Retail and Ecommerce
16.10.7. Education
16.10.8. Travel and Hospitality
16.10.9. Healthcare
16.10.10. Others
16.11. South America Bot Services Market Value Share Analysis, by Country
16.12. South America Bot Services Market Forecast, by Country
16.12.1. Brazil
16.12.2. Mexico
16.12.3. Rest of South America
16.13. South America Bot Services Market Analysis, by Country
16.14. Brazil Bot Services Market Forecast, by Deployment Channel
16.14.1. Websites
16.14.2. Contact Center and Customer Service
16.14.3. Mobile Applications
16.14.4. Social Media
16.15. Brazil Bot Services Market Forecast, by Service
16.15.1. Framework
16.15.2. Platform
16.16. Brazil Bot Services Market Forecast, by Mode
16.16.1. Text and Rich Media
16.16.2. Audio
16.16.3. Video
16.17. Brazil Bot Services Market Forecast, by Vertical
16.17.1. BFSI
16.17.2. Government
16.17.3. Real Estate
16.17.4. Media and Entertainment
16.17.5. Telecom
16.17.6. Retail and Ecommerce
16.17.7. Education
16.17.8. Travel and Hospitality
16.17.9. Healthcare
16.17.10. Others
16.18. Mexico Bot Services Market Forecast, by Deployment Channel
16.18.1. Websites
16.18.2. Contact Center and Customer Service
16.18.3. Mobile Applications
16.18.4. Social Media
16.19. Mexico Bot Services Market Forecast, by Service
16.19.1. Framework
16.19.2. Platform
16.20. Mexico Bot Services Market Forecast, by Mode
16.20.1. Text and Rich Media
16.20.2. Audio
16.20.3. Video
16.21. Mexico Bot Services Market Forecast, by Vertical
16.21.1. BFSI
16.21.2. Government
16.21.3. Real Estate
16.21.4. Media and Entertainment
16.21.5. Telecom
16.21.6. Retail and Ecommerce
16.21.7. Education
16.21.8. Travel and Hospitality
16.21.9. Healthcare
16.21.10. Others
16.22. Rest of South America Bot Services Market Forecast, by Deployment Channel
16.22.1. Websites
16.22.2. Contact Center and Customer Service
16.22.3. Mobile Applications
16.22.4. Social Media
16.23. Rest of South America Bot Services Market Forecast, by Service
16.23.1. Framework
16.23.2. Platform
16.24. Rest of South America Bot Services Market Forecast, by Mode
16.24.1. Text and Rich Media
16.24.2. Audio
16.24.3. Video
16.25. Rest of South America Bot Services Market Forecast, by Vertical
16.25.1. BFSI
16.25.2. Government
16.25.3. Real Estate
16.25.4. Media and Entertainment
16.25.5. Telecom
16.25.6. Retail and Ecommerce
16.25.7. Education
16.25.8. Travel and Hospitality
16.25.9. Healthcare
16.25.10. Others
16.26. South America Bot Services Market Attractiveness Analysis
16.26.1. By Deployment Channel
16.26.2. By Service
16.26.3. By Mode
16.26.4. By Vertical
16.27. PEST Analysis
16.28. Key Trends
16.29. Key Developments

17. Company Profiles
17.1. Market Share Analysis, by Company
17.2. Competition Matrix
17.2.1. Competitive Benchmarking of key players by price, presence, market share, Applications and R&D investment
17.2.2. New Product Launches and Product Enhancements
17.2.3. Market Consolidation
17.2.3.1. M&A by Regions, Investment and Applications
17.2.3.2. M&A Key Players, Forward Integration and Backward
Integration
17.3. Company Profiles : Key Players
17.3.1. Oracle Corporation
17.3.1.1. Company Overview
17.3.1.2. Financial Overview
17.3.1.3. Product Portfolio
17.3.1.4. Business Strategy
17.3.1.5. Recent Developments
17.3.1.6. Development Footprint
17.3.2. Facebook Inc.
17.3.3. Google LLC
17.3.4. Amazon Web Services Inc.
17.3.5. Microsoft Corporation
17.3.6. IBM Corporation
17.3.7. Astute Solutions
17.3.8. Nuance Communications Inc.
17.3.9. CogniCor Technologies
17.3.10. Creative Virtual Ltd.
17.3.11. Acuvate
17.3.12. Kore.ai Inc.
17.3.13. Microsoft
17.3.14. IBM
17.3.15. Aspect Software
17.3.16. Inbenta Technologies
17.3.17. Creative Virtual
17.3.18. IPsoft
17.3.19. 24/7 Customer

18. Primary Key Insights
  • INQUIRE BEFORE BUYING