Digital Intelligence Platform Market size is expected to reach US$ 47.68 Bn in year 2029, at a CAGR of 19.18% during the forecast period. The report study has analyzed the revenue impact of COVID -19 pandemic on the sales revenue of market leaders, market followers, and market disrupters in the report, and the same is reflected in our analysis.Digital Intelligence Platform Market Definition
A digital intelligence platform is a tool that can convert digital data into real-time, customer-centric, and actionable insights. Digital intelligence platforms use data management tools to collect, store, and manage digital data of the customers and it is used to analyze and to understand customer behaviour.To know about the Research Methodology :- Request Free Sample Report
Digital Intelligence Platform Market Dynamics
Growing adoption of digital intelligence platforms by various organizations across the world to obtain more intelligence operations and to improve customer experience is a major driving factor behind the growth of the market. Increasing demand for optimization of digital experiences across all touchpoints, rising focus on personalization and social media analytics, a surge in the implementation of digital intelligence platform to stay on top in the competitive market and growing need to improve customer experience, growing technological advancements in artificial intelligence and Internet of Things technologies and rising trend of digital transformation are expected to improve the growth of the market during the forecast period. However, lack of digital resources and technically skilled personnel and data security and privacy-related concerns are major restraining factors that could hamper the growth of the market.Digital Intelligence Platform Market Segment Analysis
By component, the analytics segment dominated the market in 2021 and is projected to witness fast growth at CAGR of xx% during the forecast period. Digital intelligence platform with digital analytics is the method of analyzing digital data from a variety of sources like mobile applications, websites, and others. It delivers organizations a clear image of customer’s or user’s behaviour. By using digital analytics tool companies are obtaining more accurate insights and are improving the online experience with their potential customers and clients. Increasing adoption of digital intelligence platform with digital analytics component by various organizations to extract digital data from the customer’s data is attributed to the growth of the market. By touchpoint, the mobile segment is projected to witness the growth of the market at CAGR of xx% during the forecast period. A touch point is how a customer or consumer can interact with a business. A mobile touchpoint is the most effective way of increasing customer relationship experience. Also, most of the financial institutions are using mobile touchpoint technology to push alerts to its customers about their account balance, transactions, and other activities. The growing number of mobile users to make effective interaction or contact with businesses across the globe is driving the growth of the market.Digital Intelligence Platform Market Regional Insights
Region-wise, North America held the largest market share in 2021 and is expected to continue its dominance at CAGR of xx% during the forecast period. The US and Canada are major key contributors to the growth of the market. The growth is attributed to the growing technological advancements, rising adoption of digital intelligence platforms by various end-user industries, and increasing transition towards digital transformation. Growing adoption of cloud-based digital intelligence platforms and rising use of mobile devices to carry out effective business-customer experience is further driving the growth of the market in the region. The objective of the report is to present a comprehensive analysis of the Global Digital Intelligence Platform Market including all the stakeholders of the industry. The past and current status of the industry with forecasted market size and trends are presented in the report with the analysis of complicated data in simple language. The report covers all the aspects of the industry with a dedicated study of key players that includes market leaders, followers, and new entrants. PORTER, SVOR, PESTEL analysis with the potential impact of micro-economic factors of the market have been presented in the report. External as well as internal factors that are supposed to affect the business positively or negatively have been analyzed, which will give a clear futuristic view of the industry to the decision-makers. The report also helps in understanding Global Digital Intelligence Platform Market dynamics, structure by analyzing the market segments and projects the Global Digital Intelligence Platform Market. Clear representation of competitive analysis of key players by Application, price, financial position, Product portfolio, growth strategies, and regional presence in the Global Digital Intelligence Platform Market make the report investor’s guide.Digital Intelligence Platform Market Scope: Inquire before buying
Digital Intelligence Platform Market Base Year 2021 Forecast Period 2022-2029 Historical Data CAGR Market Size in 2021 Market Size in 2029 2017 to 2021 19.18% US$ 11.71 Bn US$ 47.68 Bn Segments Covered by Component • Analytics • Data Management • Engagement Optimization by Touch Point • Company Website • Mobile • E-mail • Social Media • Web • Kiosks & POS • Others by Industry • Banking, Financial Services & Insurance (BFSI) • Retail & E-commerce • Telecommunication & IT • Media & Entertainment • Travel & Hospitality • Public Sector • Healthcare • Others Regions Covered North America • United States • Canada • Mexico Europe • UK • France • Germany • Italy • Spain • Sweden • Austria • Rest of Europe Asia Pacific • China • S Korea • Japan • India • Australia • Indonesia • Malaysia • Vietnam • Taiwan • Bangladesh • Pakistan • Rest of APAC Middle East and Africa • South Africa • GCC • Egypt • Nigeria • Rest of ME&A South America • Brazil • Argentina • Rest of South America Digital Intelligence Platform Market Key Players
• Adobe Systems • IBM • SAS Institute • Evergage • Google • Mixpanel • Optimizely • Webtrekk • New Relic • Localytics • Cxense • MindSEO • Bertin IT • EXL • Accenture • Alphabet Inc. • Facebook Inc. • Char Software Inc. • Mapp Digital US LLC • SAP SE Frequently Asked Questions: 1. Which region has the largest share in Global Digital Intelligence Platform Market? Ans: North America region held the highest share in 2021. 2. What is the growth rate of Global Digital Intelligence Platform Market? Ans: The Global Digital Intelligence Platform Market is growing at a CAGR of 19.18% during forecasting period 2022-2029. 3. What is scope of the Global Digital Intelligence Platform Market report? Ans: Global Digital Intelligence Platform Market report helps with the PESTEL, PORTER, COVID-19 Impact analysis, Recommendations for Investors & Leaders, and market estimation of the forecast period. 4. Who are the key players in Global Digital Intelligence Platform Market? Ans: The important key players in the Global Digital Intelligence Platform Market are – Adobe Systems, IBM, SAS Institute, Evergage, Google, Mixpanel, Optimizely, Webtrekk, New Relic, Localytics, Cxense, MindSEO, Bertin IT, EXL, Accenture, Alphabet Inc., Facebook Inc., Char Software Inc., Mapp Digital US LLC, and SAP SE 5. What is the study period of this Market? Ans: The Global Digital Intelligence Platform Market is studied from 2021 to 2029.
Global Digital Intelligence Platform Market 1. Preface 1.1. Report Scope and Market Segmentation 1.2. Research Highlights 1.3. Research Objectives 2. Assumptions and Research Methodology 2.1. Report Assumptions 2.2. Abbreviations 2.3. Research Methodology 2.3.1. Secondary Research 2.3.1.1. Secondary data 2.3.1.2. Secondary Sources 2.3.2. Primary Research 2.3.2.1. Data from Primary Sources 2.3.2.2. Breakdown of Primary Sources 3. Executive Summary: Global Digital Intelligence Platform Market Size, by Market Value (US$ Bn) 4. Market Overview 4.1. Introduction 4.2. Market Indicator 4.2.1. Drivers 4.2.2. Restraints 4.2.3. Opportunities 4.2.4. Challenges 4.3. Porter’s Analysis 4.4. Value Chain Analysis 4.5. Market Risk Analysis 4.6. SWOT Analysis 4.7. Industry Trends and Emerging Technologies 5. Supply Side and Demand Side Indicators 6. Global Digital Intelligence Platform Market Analysis and Forecast 6.1. Digital Intelligence Platform Market Size & Y-o-Y Growth Analysis 6.1.1. North America 6.1.2. Europe 6.1.3. Asia Pacific 6.1.4. Middle East & Africa 6.1.5. South America 7. Global Digital Intelligence Platform Market Analysis and Forecast, By Component 7.1. Introduction and Definition 7.2. Key Findings 7.3. Digital Intelligence Platform Market Value Share Analysis, By Component 7.4. Digital Intelligence Platform Market Size (US$ Bn) Forecast, By Component 7.5. Digital Intelligence Platform Market Analysis, By Component 7.6. Digital Intelligence Platform Market Attractiveness Analysis, By Component 8. Global Digital Intelligence Platform Market Analysis and Forecast, By Touch Point 8.1. Introduction and Definition 8.2. Key Findings 8.3. Digital Intelligence Platform Market Value Share Analysis, By Touch Point 8.4. Digital Intelligence Platform Market Size (US$ Bn) Forecast, By Touch Point 8.5. Digital Intelligence Platform Market Analysis, By Touch Point 8.6. Digital Intelligence Platform Market Attractiveness Analysis, By Touch Point 9. Global Digital Intelligence Platform Market Analysis and Forecast, By Industry 9.1. Introduction and Definition 9.2. Key Findings 9.3. Digital Intelligence Platform Market Value Share Analysis, By Industry 9.4. Digital Intelligence Platform Market Size (US$ Bn) Forecast, By Industry 9.5. Digital Intelligence Platform Market Analysis, By Industry 9.6. Digital Intelligence Platform Market Attractiveness Analysis, By Industry 10. Global Digital Intelligence Platform Market Analysis, by Region 10.1. Digital Intelligence Platform Market Value Share Analysis, by Region 10.2. Digital Intelligence Platform Market Size (US$ Bn) Forecast, by Region 10.3. Digital Intelligence Platform Market Attractiveness Analysis, by Region 11. North America Digital Intelligence Platform Market Analysis 11.1. Key Findings 11.2. North America Digital Intelligence Platform Market Overview 11.3. North America Digital Intelligence Platform Market Value Share Analysis, By Component 11.4. North America Digital Intelligence Platform Market Forecast, By Component 11.4.1. Analytics 11.4.2. Data Management 11.4.3. Engagement Optimization 11.5. North America Digital Intelligence Platform Market Value Share Analysis, By Touch Point 11.6. North America Digital Intelligence Platform Market Forecast, By Touch Point 11.6.1. Company Website 11.6.2. Mobile 11.6.3. E-mail 11.6.4. Social Media 11.6.5. Web 11.6.6. Kiosks & POS 11.6.7. Others (sales representatives, surveys, seminars, trade shows, and training) 11.7. North America Digital Intelligence Platform Market Value Share Analysis, By Industry 11.8. North America Digital Intelligence Platform Market Forecast, By Industry 11.8.1. Banking, Financial Services & Insurance (BFSI) 11.8.2. Retail & E-commerce 11.8.3. Telecommunication & IT 11.8.4. Media & Entertainment 11.8.5. Travel & Hospitality 11.8.6. Public Sector 11.8.7. Healthcare 11.8.8. Others (education, automotive, and manufacturing industries) 11.9. North America Digital Intelligence Platform Market Value Share Analysis, by Country 11.10. North America Digital Intelligence Platform Market Forecast, by Country 11.10.1. U.S. 11.10.2. Canada 11.11. North America Digital Intelligence Platform Market Analysis, by Country 11.12. U.S. Digital Intelligence Platform Market Forecast, By Component 11.12.1. Analytics 11.12.2. Data Management 11.12.3. Engagement Optimization 11.13. U.S. Digital Intelligence Platform Market Forecast, By Touch Point 11.13.1. Company Website 11.13.2. Mobile 11.13.3. E-mail 11.13.4. Social Media 11.13.5. Web 11.13.6. Kiosks & POS 11.13.7. Others (sales representatives, surveys, seminars, trade shows, and training) 11.14. U.S. Digital Intelligence Platform Market Forecast, By Industry 11.14.1. Banking, Financial Services & Insurance (BFSI) 11.14.2. Retail & E-commerce 11.14.3. Telecommunication & IT 11.14.4. Media & Entertainment 11.14.5. Travel & Hospitality 11.14.6. Public Sector 11.14.7. Healthcare 11.14.8. Others (education, automotive, and manufacturing industries) 11.15. Canada Digital Intelligence Platform Market Forecast, By Component 11.15.1. Analytics 11.15.2. Data Management 11.15.3. Engagement Optimization 11.16. Canada Digital Intelligence Platform Market Forecast, By Touch Point 11.16.1. Company Website 11.16.2. Mobile 11.16.3. E-mail 11.16.4. Social Media 11.16.5. Web 11.16.6. Kiosks & POS 11.16.7. Others (sales representatives, surveys, seminars, trade shows, and training) 11.17. Canada Digital Intelligence Platform Market Forecast, By Industry 11.17.1. Banking, Financial Services & Insurance (BFSI) 11.17.2. Retail & E-commerce 11.17.3. Telecommunication & IT 11.17.4. Media & Entertainment 11.17.5. Travel & Hospitality 11.17.6. Public Sector 11.17.7. Healthcare 11.17.8. Others (education, automotive, and manufacturing industries) 11.18. North America Digital Intelligence Platform Market Attractiveness Analysis 11.18.1. By Component 11.18.2. By Touch Point 11.18.3. By Industry 11.19. PEST Analysis 11.20. Key Trends 11.21. Key Developments 12. Europe Digital Intelligence Platform Market Analysis 12.1. Key Findings 12.2. Europe Digital Intelligence Platform Market Overview 12.3. Europe Digital Intelligence Platform Market Value Share Analysis, By Component 12.4. Europe Digital Intelligence Platform Market Forecast, By Component 12.4.1. Analytics 12.4.2. Data Management 12.4.3. Engagement Optimization 12.5. Europe Digital Intelligence Platform Market Value Share Analysis, By Touch Point 12.6. Europe Digital Intelligence Platform Market Forecast, By Touch Point 12.6.1. Company Website 12.6.2. Mobile 12.6.3. E-mail 12.6.4. Social Media 12.6.5. Web 12.6.6. Kiosks & POS 12.6.7. Others (sales representatives, surveys, seminars, trade shows, and training) 12.7. Europe Digital Intelligence Platform Market Value Share Analysis, By Industry 12.8. Europe Digital Intelligence Platform Market Forecast, By Industry 12.8.1. Banking, Financial Services & Insurance (BFSI) 12.8.2. Retail & E-commerce 12.8.3. Telecommunication & IT 12.8.4. Media & Entertainment 12.8.5. Travel & Hospitality 12.8.6. Public Sector 12.8.7. Healthcare 12.8.8. Others (education, automotive, and manufacturing industries) 12.9. Europe Digital Intelligence Platform Market Value Share Analysis, by Country 12.10. Europe Digital Intelligence Platform Market Forecast, by Country 12.10.1. Germany 12.10.2. U.K. 12.10.3. France 12.10.4. Italy 12.10.5. Spain 12.10.6. Rest of Europe 12.11. Europe Digital Intelligence Platform Market Analysis, by Country 12.12. Germany Digital Intelligence Platform Market Forecast, By Component 12.12.1. Analytics 12.12.2. Data Management 12.12.3. Engagement Optimization 12.13. Germany Digital Intelligence Platform Market Forecast, By Touch Point 12.13.1. Company Website 12.13.2. Mobile 12.13.3. E-mail 12.13.4. Social Media 12.13.5. Web 12.13.6. Kiosks & POS 12.13.7. Others (sales representatives, surveys, seminars, trade shows, and training) 12.14. Germany Digital Intelligence Platform Market Forecast, By Industry 12.14.1. Banking, Financial Services & Insurance (BFSI) 12.14.2. Retail & E-commerce 12.14.3. Telecommunication & IT 12.14.4. Media & Entertainment 12.14.5. Travel & Hospitality 12.14.6. Public Sector 12.14.7. Healthcare 12.14.8. Others (education, automotive, and manufacturing industries) 12.15. U.K. Digital Intelligence Platform Market Forecast, By Component 12.15.1. Analytics 12.15.2. Data Management 12.15.3. Engagement Optimization 12.16. U.K. Digital Intelligence Platform Market Forecast, By Touch Point 12.16.1. Company Website 12.16.2. Mobile 12.16.3. E-mail 12.16.4. Social Media 12.16.5. Web 12.16.6. Kiosks & POS 12.16.7. Others (sales representatives, surveys, seminars, trade shows, and training) 12.17. U.K. Digital Intelligence Platform Market Forecast, By Industry 12.17.1. Banking, Financial Services & Insurance (BFSI) 12.17.2. Retail & E-commerce 12.17.3. Telecommunication & IT 12.17.4. Media & Entertainment 12.17.5. Travel & Hospitality 12.17.6. Public Sector 12.17.7. Healthcare 12.17.8. Others (education, automotive, and manufacturing industries) 12.18. France Digital Intelligence Platform Market Forecast, By Component 12.18.1. Analytics 12.18.2. Data Management 12.18.3. Engagement Optimization 12.19. France Digital Intelligence Platform Market Forecast, By Touch Point 12.19.1. Company Website 12.19.2. Mobile 12.19.3. E-mail 12.19.4. Social Media 12.19.5. Web 12.19.6. Kiosks & POS 12.19.7. Others (sales representatives, surveys, seminars, trade shows, and training) 12.20. France Digital Intelligence Platform Market Forecast, By Industry 12.20.1. Banking, Financial Services & Insurance (BFSI) 12.20.2. Retail & E-commerce 12.20.3. Telecommunication & IT 12.20.4. Media & Entertainment 12.20.5. Travel & Hospitality 12.20.6. Public Sector 12.20.7. Healthcare 12.20.8. Others (education, automotive, and manufacturing industries) 12.21. Italy Digital Intelligence Platform Market Forecast, By Component 12.21.1. Analytics 12.21.2. Data Management 12.21.3. Engagement Optimization 12.22. Italy Digital Intelligence Platform Market Forecast, By Touch Point 12.22.1. Company Website 12.22.2. Mobile 12.22.3. E-mail 12.22.4. Social Media 12.22.5. Web 12.22.6. Kiosks & POS 12.22.7. Others (sales representatives, surveys, seminars, trade shows, and training) 12.23. Italy Digital Intelligence Platform Market Forecast, By Industry 12.23.1. Banking, Financial Services & Insurance (BFSI) 12.23.2. Retail & E-commerce 12.23.3. Telecommunication & IT 12.23.4. Media & Entertainment 12.23.5. Travel & Hospitality 12.23.6. Public Sector 12.23.7. Healthcare 12.23.8. Others (education, automotive, and manufacturing industries) 12.24. Spain Digital Intelligence Platform Market Forecast, By Component 12.24.1. Analytics 12.24.2. Data Management 12.24.3. Engagement Optimization 12.25. Spain Digital Intelligence Platform Market Forecast, By Touch Point 12.25.1. Company Website 12.25.2. Mobile 12.25.3. E-mail 12.25.4. Social Media 12.25.5. Web 12.25.6. Kiosks & POS 12.25.7. Others (sales representatives, surveys, seminars, trade shows, and training) 12.26. Spain Digital Intelligence Platform Market Forecast, By Industry 12.26.1. Banking, Financial Services & Insurance (BFSI) 12.26.2. Retail & E-commerce 12.26.3. Telecommunication & IT 12.26.4. Media & Entertainment 12.26.5. Travel & Hospitality 12.26.6. Public Sector 12.26.7. Healthcare 12.26.8. Others (education, automotive, and manufacturing industries) 12.27. Rest of Europe Digital Intelligence Platform Market Forecast, By Component 12.27.1. Analytics 12.27.2. Data Management 12.27.3. Engagement Optimization 12.28. Rest of Europe Digital Intelligence Platform Market Forecast, By Touch Point 12.28.1. Company Website 12.28.2. Mobile 12.28.3. E-mail 12.28.4. Social Media 12.28.5. Web 12.28.6. Kiosks & POS 12.28.7. Others (sales representatives, surveys, seminars, trade shows, and training) 12.29. Rest Of Europe Digital Intelligence Platform Market Forecast, By Industry 12.29.1. Banking, Financial Services & Insurance (BFSI) 12.29.2. Retail & E-commerce 12.29.3. Telecommunication & IT 12.29.4. Media & Entertainment 12.29.5. Travel & Hospitality 12.29.6. Public Sector 12.29.7. Healthcare 12.29.8. Others (education, automotive, and manufacturing industries) 12.30. Europe Digital Intelligence Platform Market Attractiveness Analysis 12.30.1. By Component 12.30.2. By Touch Point 12.30.3. By Industry 12.31. PEST Analysis 12.32. Key Trends 12.33. Key Developments 13. Asia Pacific Digital Intelligence Platform Market Analysis 13.1. Key Findings 13.2. Asia Pacific Digital Intelligence Platform Market Overview 13.3. Asia Pacific Digital Intelligence Platform Market Value Share Analysis, By Component 13.4. Asia Pacific Digital Intelligence Platform Market Forecast, By Component 13.4.1. Analytics 13.4.2. Data Management 13.4.3. Engagement Optimization 13.5. Asia Pacific Digital Intelligence Platform Market Value Share Analysis, By Touch Point 13.6. Asia Pacific Digital Intelligence Platform Market Forecast, By Touch Point 13.6.1. Company Website 13.6.2. Mobile 13.6.3. E-mail 13.6.4. Social Media 13.6.5. Web 13.6.6. Kiosks & POS 13.6.7. Others (sales representatives, surveys, seminars, trade shows, and training) 13.7. Asia Pacific Digital Intelligence Platform Market Value Share Analysis, By Industry 13.8. Asia Pacific Digital Intelligence Platform Market Forecast, By Industry 13.8.1. Banking, Financial Services & Insurance (BFSI) 13.8.2. Retail & E-commerce 13.8.3. Telecommunication & IT 13.8.4. Media & Entertainment 13.8.5. Travel & Hospitality 13.8.6. Public Sector 13.8.7. Healthcare 13.8.8. Others (education, automotive, and manufacturing industries) 13.9. Asia Pacific Digital Intelligence Platform Market Value Share Analysis, by Country 13.10. Asia Pacific Digital Intelligence Platform Market Forecast, by Country 13.10.1. China 13.10.2. India 13.10.3. Japan 13.10.4. ASEAN 13.10.5. Rest of Asia Pacific 13.11. Asia Pacific Digital Intelligence Platform Market Analysis, by Country 13.12. China Digital Intelligence Platform Market Forecast, By Component 13.12.1. Analytics 13.12.2. Data Management 13.12.3. Engagement Optimization 13.13. China Digital Intelligence Platform Market Forecast, By Touch Point 13.13.1. Company Website 13.13.2. Mobile 13.13.3. E-mail 13.13.4. Social Media 13.13.5. Web 13.13.6. Kiosks & POS 13.13.7. Others (sales representatives, surveys, seminars, trade shows, and training) 13.14. China Digital Intelligence Platform Market Forecast, By Industry 13.14.1. Banking, Financial Services & Insurance (BFSI) 13.14.2. Retail & E-commerce 13.14.3. Telecommunication & IT 13.14.4. Media & Entertainment 13.14.5. Travel & Hospitality 13.14.6. Public Sector 13.14.7. Healthcare 13.14.8. Others (education, automotive, and manufacturing industries) 13.15. India Digital Intelligence Platform Market Forecast, By Component 13.15.1. Analytics 13.15.2. Data Management 13.15.3. Engagement Optimization 13.16. India Digital Intelligence Platform Market Forecast, By Touch Point 13.16.1. Company Website 13.16.2. Mobile 13.16.3. E-mail 13.16.4. Social Media 13.16.5. Web 13.16.6. Kiosks & POS 13.16.7. Others (sales representatives, surveys, seminars, trade shows, and training) 13.17. India Digital Intelligence Platform Market Forecast, By Industry 13.17.1. Banking, Financial Services & Insurance (BFSI) 13.17.2. Retail & E-commerce 13.17.3. Telecommunication & IT 13.17.4. Media & Entertainment 13.17.5. Travel & Hospitality 13.17.6. Public Sector 13.17.7. Healthcare 13.17.8. Others (education, automotive, and manufacturing industries) 13.18. Japan Digital Intelligence Platform Market Forecast, By Component 13.18.1. Analytics 13.18.2. Data Management 13.18.3. Engagement Optimization 13.19. Japan Digital Intelligence Platform Market Forecast, By Touch Point 13.19.1. Company Website 13.19.2. Mobile 13.19.3. E-mail 13.19.4. Social Media 13.19.5. Web 13.19.6. Kiosks & POS 13.19.7. Others (sales representatives, surveys, seminars, trade shows, and training) 13.20. Japan Digital Intelligence Platform Market Forecast, By Industry 13.20.1. Banking, Financial Services & Insurance (BFSI) 13.20.2. Retail & E-commerce 13.20.3. Telecommunication & IT 13.20.4. Media & Entertainment 13.20.5. Travel & Hospitality 13.20.6. Public Sector 13.20.7. Healthcare 13.20.8. Others (education, automotive, and manufacturing industries) 13.21. ASEAN Digital Intelligence Platform Market Forecast, By Component 13.21.1. Analytics 13.21.2. Data Management 13.21.3. Engagement Optimization 13.22. ASEAN Digital Intelligence Platform Market Forecast, By Touch Point 13.22.1. Company Website 13.22.2. Mobile 13.22.3. E-mail 13.22.4. Social Media 13.22.5. Web 13.22.6. Kiosks & POS 13.22.7. Others (sales representatives, surveys, seminars, trade shows, and training) 13.23. ASEAN Digital Intelligence Platform Market Forecast, By Industry 13.23.1. Banking, Financial Services & Insurance (BFSI) 13.23.2. Retail & E-commerce 13.23.3. Telecommunication & IT 13.23.4. Media & Entertainment 13.23.5. Travel & Hospitality 13.23.6. Public Sector 13.23.7. Healthcare 13.23.8. Others (education, automotive, and manufacturing industries) 13.24. Rest of Asia Pacific Digital Intelligence Platform Market Forecast, By Component 13.24.1. Analytics 13.24.2. Data Management 13.24.3. Engagement Optimization 13.25. Rest of Asia Pacific Digital Intelligence Platform Market Forecast, By Touch Point 13.25.1. Company Website 13.25.2. Mobile 13.25.3. E-mail 13.25.4. Social Media 13.25.5. Web 13.25.6. Kiosks & POS 13.25.7. Others (sales representatives, surveys, seminars, trade shows, and training) 13.26. Rest of Asia Pacific Digital Intelligence Platform Market Forecast, By Industry 13.26.1. Banking, Financial Services & Insurance (BFSI) 13.26.2. Retail & E-commerce 13.26.3. Telecommunication & IT 13.26.4. Media & Entertainment 13.26.5. Travel & Hospitality 13.26.6. Public Sector 13.26.7. Healthcare 13.26.8. Others (education, automotive, and manufacturing industries) 13.27. Asia Pacific Digital Intelligence Platform Market Attractiveness Analysis 13.27.1. By Component 13.27.2. By Touch Point 13.27.3. By Industry 13.28. PEST Analysis 13.29. Key Trends 13.30. Key Developments 14. Middle East & Africa Digital Intelligence Platform Market Analysis 14.1. Key Findings 14.2. Middle East & Africa Digital Intelligence Platform Market Overview 14.3. Middle East & Africa Digital Intelligence Platform Market Value Share Analysis, By Component 14.4. Middle East & Africa Digital Intelligence Platform Market Forecast, By Component 14.4.1. Analytics 14.4.2. Data Management 14.4.3. Engagement Optimization 14.5. Middle East & Africa Digital Intelligence Platform Market Value Share Analysis, By Touch Point 14.6. Middle East & Africa Digital Intelligence Platform Market Forecast, By Touch Point 14.6.1. Company Website 14.6.2. Mobile 14.6.3. E-mail 14.6.4. Social Media 14.6.5. Web 14.6.6. Kiosks & POS 14.6.7. Others (sales representatives, surveys, seminars, trade shows, and training) 14.7. Middle East & Africa Digital Intelligence Platform Market Value Share Analysis, By Industry 14.8. Middle East & Africa Digital Intelligence Platform Market Forecast, By Industry 14.8.1. Banking, Financial Services & Insurance (BFSI) 14.8.2. Retail & E-commerce 14.8.3. Telecommunication & IT 14.8.4. Media & Entertainment 14.8.5. Travel & Hospitality 14.8.6. Public Sector 14.8.7. Healthcare 14.8.8. Others (education, automotive, and manufacturing industries) 14.9. Middle East & Africa Digital Intelligence Platform Market Value Share Analysis, by Country 14.10. Middle East & Africa Digital Intelligence Platform Market Forecast, by Country 14.10.1. GCC 14.10.2. South Africa 14.10.3. Rest of Middle East & Africa 14.11. Middle East & Africa Digital Intelligence Platform Market Analysis, by Country 14.12. GCC Digital Intelligence Platform Market Forecast, By Component 14.12.1. Analytics 14.12.2. Data Management 14.12.3. Engagement Optimization 14.13. GCC Digital Intelligence Platform Market Forecast, By Touch Point 14.13.1. Company Website 14.13.2. Mobile 14.13.3. E-mail 14.13.4. Social Media 14.13.5. Web 14.13.6. Kiosks & POS 14.13.7. Others (sales representatives, surveys, seminars, trade shows, and training) 14.14. GCC Digital Intelligence Platform Market Forecast, By Industry 14.14.1. Banking, Financial Services & Insurance (BFSI) 14.14.2. Retail & E-commerce 14.14.3. Telecommunication & IT 14.14.4. Media & Entertainment 14.14.5. Travel & Hospitality 14.14.6. Public Sector 14.14.7. Healthcare 14.14.8. Others (education, automotive, and manufacturing industries) 14.15. South Africa Digital Intelligence Platform Market Forecast, By Component 14.15.1. Analytics 14.15.2. Data Management 14.15.3. Engagement Optimization 14.16. South Africa Digital Intelligence Platform Market Forecast, By Touch Point 14.16.1. Company Website 14.16.2. Mobile 14.16.3. E-mail 14.16.4. Social Media 14.16.5. Web 14.16.6. Kiosks & POS 14.16.7. Others (sales representatives, surveys, seminars, trade shows, and training) 14.17. South Africa Digital Intelligence Platform Market Forecast, By Industry 14.17.1. Banking, Financial Services & Insurance (BFSI) 14.17.2. Retail & E-commerce 14.17.3. Telecommunication & IT 14.17.4. Media & Entertainment 14.17.5. Travel & Hospitality 14.17.6. Public Sector 14.17.7. Healthcare 14.17.8. Others (education, automotive, and manufacturing industries) 14.18. Rest of Middle East & Africa Digital Intelligence Platform Market Forecast, By Component 14.18.1. Analytics 14.18.2. Data Management 14.18.3. Engagement Optimization 14.19. Rest of Middle East & Africa Digital Intelligence Platform Market Forecast, By Touch Point 14.19.1. Company Website 14.19.2. Mobile 14.19.3. E-mail 14.19.4. Social Media 14.19.5. Web 14.19.6. Kiosks & POS 14.19.7. Others (sales representatives, surveys, seminars, trade shows, and training) 14.20. Rest of Middle East &Africa Digital Intelligence Platform Market Forecast, By Industry 14.20.1. Banking, Financial Services & Insurance (BFSI) 14.20.2. Retail & E-commerce 14.20.3. Telecommunication & IT 14.20.4. Media & Entertainment 14.20.5. Travel & Hospitality 14.20.6. Public Sector 14.20.7. Healthcare 14.20.8. Others (education, automotive, and manufacturing industries) 14.21. Middle East & Africa Digital Intelligence Platform Market Attractiveness Analysis 14.21.1. By Component 14.21.2. By Touch Point 14.21.3. By Industry 14.22. PEST Analysis 14.23. Key Trends 14.24. Key Developments 15. South America Digital Intelligence Platform Market Analysis 15.1. Key Findings 15.2. South America Digital Intelligence Platform Market Overview 15.3. South America Digital Intelligence Platform Market Value Share Analysis, By Component 15.4. South America Digital Intelligence Platform Market Forecast, By Component 15.4.1. Analytics 15.4.2. Data Management 15.4.3. Engagement Optimization 15.5. South America Digital Intelligence Platform Market Value Share Analysis, By Touch Point 15.6. South America Digital Intelligence Platform Market Forecast, By Touch Point 15.6.1. Company Website 15.6.2. Mobile 15.6.3. E-mail 15.6.4. Social Media 15.6.5. Web 15.6.6. Kiosks & POS 15.6.7. Others (sales representatives, surveys, seminars, trade shows, and training) 15.7. South America Digital Intelligence Platform Market Value Share Analysis, By Industry 15.8. South America Digital Intelligence Platform Market Forecast, By Industry 15.8.1. Banking, Financial Services & Insurance (BFSI) 15.8.2. Retail & E-commerce 15.8.3. Telecommunication & IT 15.8.4. Media & Entertainment 15.8.5. Travel & Hospitality 15.8.6. Public Sector 15.8.7. Healthcare 15.8.8. Others (education, automotive, and manufacturing industries) 15.9. South America Digital Intelligence Platform Market Value Share Analysis, by Country 15.10. South America Digital Intelligence Platform Market Forecast, by Country 15.10.1. Brazil 15.10.2. Mexico 15.10.3. Rest of South America 15.11. South America Digital Intelligence Platform Market Analysis, by Country 15.12. Brazil Digital Intelligence Platform Market Forecast, By Component 15.12.1. Analytics 15.12.2. Data Management 15.12.3. Engagement Optimization 15.13. Brazil Digital Intelligence Platform Market Forecast, By Touch Point 15.13.1. Company Website 15.13.2. Mobile 15.13.3. E-mail 15.13.4. Social Media 15.13.5. Web 15.13.6. Kiosks & POS 15.13.7. Others (sales representatives, surveys, seminars, trade shows, and training) 15.14. Brazil Digital Intelligence Platform Market Forecast, By Industry 15.14.1. Banking, Financial Services & Insurance (BFSI) 15.14.2. Retail & E-commerce 15.14.3. Telecommunication & IT 15.14.4. Media & Entertainment 15.14.5. Travel & Hospitality 15.14.6. Public Sector 15.14.7. Healthcare 15.14.8. Others (education, automotive, and manufacturing industries) 15.15. Mexico Digital Intelligence Platform Market Forecast, By Component 15.15.1. Analytics 15.15.2. Data Management 15.15.3. Engagement Optimization 15.16. Mexico Digital Intelligence Platform Market Forecast, By Touch Point 15.16.1. Company Website 15.16.2. Mobile 15.16.3. E-mail 15.16.4. Social Media 15.16.5. Web 15.16.6. Kiosks & POS 15.16.7. Others (sales representatives, surveys, seminars, trade shows, and training) 15.17. Mexico Digital Intelligence Platform Market Forecast, By Industry 15.17.1. Banking, Financial Services & Insurance (BFSI) 15.17.2. Retail & E-commerce 15.17.3. Telecommunication & IT 15.17.4. Media & Entertainment 15.17.5. Travel & Hospitality 15.17.6. Public Sector 15.17.7. Healthcare 15.17.8. Others (education, automotive, and manufacturing industries) 15.18. Rest of South America Digital Intelligence Platform Market Forecast, By Component 15.18.1. Analytics 15.18.2. Data Management 15.18.3. Engagement Optimization 15.19. Rest of South America Digital Intelligence Platform Market Forecast, By Touch Point 15.19.1. Company Website 15.19.2. Mobile 15.19.3. E-mail 15.19.4. Social Media 15.19.5. Web 15.19.6. Kiosks & POS 15.19.7. Others (sales representatives, surveys, seminars, trade shows, and training) 15.20. Rest of South America Digital Intelligence Platform Market Forecast, By Industry 15.20.1. Banking, Financial Services & Insurance (BFSI) 15.20.2. Retail & E-commerce 15.20.3. Telecommunication & IT 15.20.4. Media & Entertainment 15.20.5. Travel & Hospitality 15.20.6. Public Sector 15.20.7. Healthcare 15.20.8. Others (education, automotive, and manufacturing industries) 15.21. South America Digital Intelligence Platform Market Attractiveness Analysis 15.21.1. By Component 15.21.2. By Touch Point 15.21.3. By Industry 15.22. PEST Analysis 15.23. Key Trends 15.24. Key Developments 16. Company Profiles 16.1. Market Share Analysis, by Company 16.2. Competition Matrix 16.2.1. Competitive Benchmarking of key players by price, presence, market share, Applications and R&D investment 16.2.2. New Product Launches and Product Enhancements 16.2.3. Market Consolidation 16.2.3.1. M&A by Regions, Investment and Applications 16.2.3.2. M&A Key Players, Forward Integration and Backward Integration 16.3. Company Profiles: Key Players 16.3.1. Adobe Systems 16.3.1.1. Company Overview 16.3.1.2. Financial Overview 16.3.1.3. Product Portfolio 16.3.1.4. Business Strategy 16.3.1.5. Recent Developments 16.3.1.6. Development Footprint 16.3.2. IBM 16.3.3. SAS Institute 16.3.4. Evergage 16.3.5. Google 16.3.6. Mixpanel 16.3.7. Optimizely 16.3.8. Webtrekk 16.3.9. New Relic 16.3.10. Localytics 16.3.11. Cxense 16.3.12. MindSEO 16.3.13. Bertin IT 16.3.14. EXL 16.3.15. Accenture 16.3.16. Alphabet Inc. 16.3.17. Facebook Inc. 16.3.18. Char Software Inc. 16.3.19. Mapp Digital US LLC 16.3.20. SAP SE 17. Primary Key Insights