Digital Business Support System Market – Global Market Size, Strategic Growth Drivers, Risk Assessment Framework, Regulatory Landscape Review, Competitive Intensity Mapping & Long-Term Industry Outlook to 2030
Overview
Digital Business Support System Market was valued at USD 4.95 Bn in 2023 and is expected to reach USD 13.82 Bn by 2030, at a CAGR of 15.79% during a forecast period.
The report includes the analysis of the impact of COVID-19 lockdown on the revenue of market leaders, followers, and disruptors. Since the lockdown was implemented differently in various regions and countries; the impact of the same is also seen differently by regions and segments. The report has covered the current short-term and long-term impact on the market, and it would help the decision-makers to prepare the outline and strategies for companies by region.
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A business support system is also known as an operational support system. The Digital term defines electronic technology that generates, stores, and processes data. BSS is a collection of business elements used in networking to help all service providers, including mobile, fixed, and cable networks.
BSS's activities include:
Product Management
Customer Management
Revenue Management
Fulfillment Management
Order Management
Billing Management
Rating Management
Business-To-Business (B2B) Services
Business-To-Consumer (B2C) Services
The advent of tailored BSS solutions & new marketable models, and growing online transactions & use of multiple mobile devices are boosting the growth of the market. Reduction in cost of business operations, and reduce usage of resources are also increasing the growth of the global digital business support system market. The dearth of expertise in telecom companies to implement digital BSS solutions are the major challenge of the global digital business support system market. The early adopters of trending technologies such as IoT, big data, DevOps, and mobility are generating enormous opportunities for the growth of the digital business support system market.
Outcome & pull economies, NGOSS Proliferates, Traditional BSS Solutions in the Telecom Vertical are also key opportunities of the market. NGOSS is the Telemanagement forum, which is a business solution framework for creating next-generation OSS & BSS software and systems. However, growing difficulties in business process & with the combination of the traditional & modern business support system are limiting the growth of the market. More time is required for the process and the high cost of implementing the system is also hindering the growth of the global digital BSS market.
The digital business support system market by the solution is further segmented into revenue & billing management, customer management, order management, product management, inventory & number management, policy management, and back-office process management. The customer management segment is projected to grow at the highest CAGR during the forecast period owing to a CRM system that allows industries to manage business relationships & the data and information associated with them.
Managed services include the deployment of clients’ servers, networks, software, remote support, and inventory tracking. They are expected to grow at a higher rate in the global digital BSS market owing to the growing number of products & business trade. They also play a key role in customer satisfaction, and it becomes difficult for the sellers to focus on core business processes & support other multiple functions.
The demand for the associated services is increasing among organizations owing to the growing assumption of cloud-based BSS solutions. The service segment is accounted for the largest market share during the forecast period owing to the services' help in reducing costs, growing the overall revenue, and improving the business performance.
In North America, startup culture is growing at a faster rate as compared to the Europe and Asia-Pacific regions. The advent of small, medium & large enterprises and the growing digitization trend in the telecom industry have also supported to account for the largest market size in the North America region during the forecast period.
The key market players operating in the global digital business support system market are Telefonaktiebolaget LM Ericsson, CSG International, Netcracker Inc., Amdocs, Huawei Technologies Co. Ltd., Capgemini, Nokia, ZTE Corporation, Infosys Limited, Tata Consultancy Services Limited, Accenture, IBM Corporation, Oracle, Optiva Inc., Sigma Systems Canada LP., sterlitetech.com, Cerillion, Openet, Comarch SA, Qvantel, BearingPoint, MIND, Mahindra ComViva, and MATRIXX Software.
The report covers a comprehensive study of major market drivers, restraints, opportunities, challenges, PESTEL, Porters, SWOT, and technological forecasting in the market.
Digital Business Support System Market Scope: Inquire before buying
| Digital Business Support System Market | |||
|---|---|---|---|
| Report Coverage | Details | ||
| Base Year: | 2023 | Forecast Period: | 2024-2030 |
| Historical Data: | 2018 to 2023 | Market Size in 2023: | USD 4.95 Bn. |
| Forecast Period 2024 to 2030 CAGR: | 15.79% | Market Size in 2030: | USD 13.82 Bn. |
| Segments Covered: | by Component | Solutions Services |
|
| by Deployment Model | Public Cloud Private Cloud Hybrid Cloud |
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| by End Users | Small Enterprises Medium Enterprises Large Enterprises |
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Digital Business Support System Market, by Region:
North America (United States, Canada and Mexico)
Europe (UK, France, Germany, Italy, Spain, Sweden, Austria and Rest of Europe)
Asia Pacific (China, South Korea, Japan, India, Australia, Indonesia, Malaysia, Vietnam, Taiwan, Bangladesh, Pakistan and Rest of APAC)
Middle East and Africa (South Africa, GCC, Egypt, Nigeria and Rest of ME&A)
South America (Brazil, Argentina Rest of South America)
Digital Business Support System Market, Key Players:
1. Telefonaktiebolaget LM Ericsson
2. CSG International, Netcracker Inc.
3. Amdocs
4. Huawei Technologies Co. Ltd.
5. Capgemini
6. Nokia
7. ZTE Corporation
8. Infosys Limited
9. Tata Consultancy Services Limited
10. Accenture
11. IBM Corporation
12. Oracle
13. Optiva Inc.
14. Sigma Systems
15. sterlitetech.com
16. Cerillion
17. Openet
18. Comarch SA
19. Qvantel
20. BearingPoint
21. MIND
22. Mahindra ComViva
23. MATRIXX Software.
Frequently Asked Questions:
1. Which region has the largest share in Market?
Ans: North America region holds the highest share in 2023.
2. What is the growth rate of Digital Business Support System Market?
Ans: The Digital Business Support System Market is growing at a CAGR of 15.79% during forecasting period 2024-2030.
3. What is scope of the Digital Business Support System market report?
Ans: Digital Business Support System Market report helps with the PESTEL, PORTER, COVID-19 Impact analysis, Recommendations for Investors & Leaders, and market estimation of the forecast period.
4. Who are the key players in Digital Business Support System market?
Ans: The important key players in the Digital Business Support System Market are – Amdocs, Capgemini, Nokia, ZTE Corporation, Infosys Limited, Accenture, IBM Corporation, Oracle, Optiva Inc., Sigma Systems, sterlitetech.com, Cerillion, Openet, Comarch SA, Qvantel, BearingPoint, MIND, Mahindra ComViva, and MATRIXX Software.
5. What is the study period of this market?
Ans: The Market is studied from 2023 to 2030.