The report “Cloud-Based ITSM Market” is segmented by Solution (Service Portfolio Management ,Configuration and Change Management ,Service Desk Software ,Operations and Performance Management ,Dashboard, Reporting, and Analytics), Service (Professional Services, Managed Services), Organization Size(Small and Medium Enterprises, Large Enterprises),Industry Vertical(Banking, Financial Services, and Insurance ,Telecom and IT ,Healthcare and Life Sciences ,Retail and Consumer Packaged Goods ,Government and Public Sector ,Energy and Utilities Travel and Hospitality ,Manufacturing ,Education ,Others), and Region (North America, South America, Asia Pacific, Europe and Middle East & Africa) Global Cloud-Based ITSM Market valued at US$ 3.23 Bn in 2017 and is expected to reach US$ 10.02Bn by 2026, at a CAGR of 15.02% during a forecast period.

Global cloud-based ITSM immediate opportunity to quickly and flexibly deliver business-enabling IT services at lower cost. The global cloud-based ITSM market is driven by factors like the widespread implementation of Bring Your Own Device (BYOD) policies & growing mobile workforce, advent of advanced technologies like big data and IoT, and benefits of agile implementation, easy deployment, and subscription-based pricing of global cloud-based ITSM market.

The Industry Vertical segment is leading the Cloud-Based ITSM Market, the healthcare & life sciences sector is projected to grow with the highest rate in 2026. This is so because global cloud-based ITSM solutions increase the visibility and transparency in the organizational processes through powerful reporting and dashboard solutions. Need for advanced skills have led organizations in the telecom and IT sector to focus more on cloud-based services and on improving customer satisfaction. This has led the telecom and IT sector to dominate the cloud-based ITSM market with the highest market share in 2026.

North America is projected to have the largest market share and dominate the global cloud-based ITSM market in 2026, owing to the presence of a large number of solution vendors in the U.S. and increasing implementation of BYOD policies in the region. Latin America offers potential growth opportunities, as there is rise in technology penetration in the region and organizations there are focusing on offering better customer experience in order to differentiate themselves from the competitors.

The report also covers the complete competitive landscape of the worldwide market with company profiles of key players such as BMC Software, Inc.,CA Technologies,Servicenow, Inc.,Cherwell Software, LLC,Hewlett Packard Enterprise Company,Citrix Systems, Inc.,Axios Systems PLC,IBM Corporation,Heat Software USA, Inc.,Hornbill Corporate Limited, Sysaid Technologies Ltd.,Serena Software, Inc.,and Cloudhealth Technologies, Inc. A detailed description of each has been included, with information in terms of H.Q, future capacities, key mergers & acquisitions, financial overview, partnerships, collaborations, new product launches, new product developments and other latest industrial developments.

Maximize Market Research, a global market research firm with dedicated team of specialists and data has carried out extensive research about the Network as a Service Market. The report encompasses the market by different segments and region, providing an in-depth analysis of the overall industry ecosystem, useful for taking an informed strategic decision by the key stakeholders in the industry. Importantly, the report delivers forecasts and share of the market, further giving an insight into the market dynamics, and future opportunities that might exist in the Cloud-Based ITSM Market. The driving forces, as well as considerable restraints, have been explained in depth. In addition to this, competitive landscape describing the strategic growth of the competitors have been taken into consideration for enhancing market know-how of our clients and at the same time explain Cloud-Based ITSM Market. Positioning of competitors.

Browse the market data Tables and Figures spread through a comprehensive research report and in-depth TOC on ” Cloud-Based ITSM Marketm ”.

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